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A Little Bit About Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

Let’S Start With Our Values

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

What Is Your Role

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

You will also be working with different tools and databases to review data and will be responsible for executing processes as defined by the client and/or management.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
Ensure proper and timely escalation of issues to meet internal and external expectations
Execute processes assigned by the client and/or management.
Ensure defined productivity targets are met.
Ensure defined quality targets are met.
Reports process deficiencies to ensure accurate execution of tasks.
Creating and finishing projects assigned by the client.
Collaborate with internal and external teams in completing projects.
Review submissions.
Identify opportunities and recommendations for continuous process improvement
Deliver service excellence and maximize customer service and satisfaction
Work with the external team to stay updated on product and service knowledge

Requirements

What We’Ll Like About You

You Are…

Curious and authentic, just like us! #beboldr .
An analytical and critical thinker, with an eye for even the most minute of details.
Passionate about client satisfaction.

You Have…

6 months to 1 year of customer service experience (may it be email, phone, or chat support)
Bachelor's / College Degree in any field you’re passionate about!
Previous experience in a related field is a plus.
Basic knowledge of Salesforce is a plus.
Experience in using CRM and other similar applications or tools.
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
Excellent reading comprehension, verbal, and written communication skills
Strong and effective phone contact handling skills
An ability to understand and communicate complex ideas to customers, both verbally and in written form
Aptitude to quickly learn and navigate new technology, systems, and applications
Ability to accept feedback gracefully and with an open mind
Intermediate understanding of common Customer Experience best practices
Customer orientation and ability to adapt/respond to different types of characters
Strong written and verbal communication skills.

Benefits

Private Health Insurance
Work From Home
Training & Development

","hiringOrganization":{"@type":"Organization","name":"Boldr","sameAs":"https://www.boldrimpact.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tacloban City, Leyte, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Senior Customer Advocate (For Tacloban Pooling)","datePosted":"2025-09-23","description":"

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

Let’S Start With Our Values

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships, we’ll always find EMPATHY

What Is Your Role

As a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and professional manner.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

What Will You Do

You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.

Customer consultation calls , tech troubleshooting, escalations and investigation

Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.

Ensure proper and timely escalation of issues to meet internal and external expectations.

Identify opportunities and recommendations for continuous process improvement.

You are expected to deliver service excellence and maximize customer satisfaction.

Work with the external team to stay updated on product and service knowledge

Requirements

What We’Ll Like About You

You Are…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details

Passionate about client satisfaction

You Have…

At least a bachelor’s degree in any field you’re passionate about!

3 years of customer service experience (may it be email, phone, or chat support).

Previous experience supporting SaaS products.

Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.

Excellent reading comprehension, and verbal, and written communication skills.

Strong and effective phone contact handling skills.

An ability to understand and communicate complex ideas to customers, both verbally and in written form.

Knowledge and experience with Intercom CRM is a plus.

Aptitude to quickly learn and navigate new technology, systems, and applications.

The ability to accept feedback gracefully and with an open mind.

Intermediate understanding of common Customer Experience best practices.

Customer orientation and ability to adapt/respond to different types of characters.

Benefits

Private Health Insurance
Paid Time Off
Work From Home
Training & Development

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Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You’Ll Get

Competitive weekly base pay starting at $19/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.
Base Pay Range Min - Max (in $USD):

What You’Ll Need

#Li-Recruitertag

$16.30 - $22.80

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"NY Rocheester 900 Jeffers, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-23","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"AR Little Rock 1306 S Uni, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-22","description":"

What You’Ll Get

Competitive weekly base pay starting at $19.50/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Mz2

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MI Flint 4451 Miller Rd, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-19","description":"

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Reporting to Natalie English, the Customer Advocate will play a critical role in designing and executing high-impact executive customer engagements on behalf of Customer Excellence Senior Executives. As a key member of the Customer Excellence Chief of Staff Office, you’ll orchestrate strategic interactions that drive measurable customer value and reinforce executive alignment across our most important relationships.

This role requires a forward-thinking, AI-native mindset—someone who naturally looks for opportunities to apply AI and automation to make processes smarter, faster, and more impactful. You will also be responsible for capturing, curating, and promoting customer value stories, and ensuring they are shared in the right forums to amplify impact and showcase outcomes.

Key Responsibilities

Assess and calibrate incoming engagement requests—especially from Executive Sponsor Accounts—to ensure alignment with strategic priorities.
Drive a deliberate, high-value pipeline of customer engagements, factoring in strategic alignment, account maturity, and business value, while maintaining a unified global view of CEG LT activities.
Prepare CEG LT members for customer meetings by coordinating with account teams, tailoring briefing materials, and aligning content to each executive’s style and objectives.
Document meeting outcomes, track follow-ups, and ensure post-engagement communications and commitments are completed.
Partner with account teams, marketing, success, and other internal stakeholders to collect, curate, and communicate customer value stories, ensuring they are effectively shared in the most impactful forums.
Champion continuous improvement by embedding AI-driven insights, automation, and efficient workflows into engagement processes.
Collaborate with internal partners to strengthen feedback loops, surface insights, and scale best practices across customer engagement activities.

What You Get To Do In This Role

Lead and manage executive-level customer engagements for the CEG Senior Executives, ensuring alignment with account maturity, pipeline health, and long-term relationship goals.
Capture and communicate key outcomes, action items, and milestones, driving accountability for follow-through and escalating blockers when needed.
Champion best-in-class executive sponsorship and deal advocacy for priority accounts, including governance frameworks, insight generation, and executive introductions.
Optimize engagement processes through automation, AI-enabled tools, and scalable workflows—delivering efficiency while increasing impact.
Work closely with cross-functional stakeholders (e.g., CSMs, CSEs, AEs, and Marketing) to curate and amplify customer success stories, showcasing measurable customer value across internal and external forums.

Qualifications

To be successful in this role, you have:

An AI-native mindset, with proven curiosity and/or experience in applying AI to streamline workflows, generate insights, and improve outcomes.
Experience leveraging AI-powered tools, workflow automation, or analytics platforms to improve processes.
0–2 years of experience in customer support, success, service, or a related field—or supporting executive leadership with customer engagements.
Strong organizational skills and the ability to thrive in a fast-paced environment.
Tech-savviness and comfort with new platforms and tools. Familiarity with Power BI, dashboards, and AI-driven reporting is a plus.
A passion for customer success, cross-functional collaboration, storytelling, and continuous improvement.
The right to work in the country in which you are applying.

Fd21

For positions in this location, we offer a base pay of $114,300 - $188,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

","hiringOrganization":{"@type":"Organization","name":"ServiceNow","sameAs":"https://www.servicenow.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santa Clara, CALIFORNIA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-19","description":"

What You’Ll Get

Competitive weekly base pay starting at $17/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Ks1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"AR Bentonville 310 North Walton Blvd, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-19","description":"

What You’Ll Get

Competitive Weekly Pay.
A benefits package that includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Annual Tuition Reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Lp1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"ME Portland 421 Warren Ave, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-19","description":"

What You’Ll Get

Competitive weekly base pay.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Lp1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"ME Portland 421 Warren Ave, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Customer Advocate - Dealership Operations","datePosted":"2025-09-18","description":"

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

Shift Requirement: This role requires an 8-hour shift between 9:00am and 7:00pm, Monday through Saturday, with rotating days off per week.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

Pay Range: $18-$20 hourly
Starting Pay: $18/hr
At 3 Months: $18.50/hr
At 6 Months: $19/hr

In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:

Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!

About The Role:

As a Customer Advocate, Dealership Operations, you will be the face of Carvana and CDJR, owning the end-to-end customer experience for both walk-in and appointment-based shoppers in our Casa Grande showroom. You’ll play a critical role in delivering a world-class, customer-first vehicle buying experience in a transparent, single-price, no-haggle, and low-pressure environment—a core part of what makes Carvana different.

Customer Advocates embody Carvana’s values of transparency, trust, and simplicity. They thrive in a fast-paced, innovative culture, are passionate about reinventing the car buying journey, and believe in treating every customer with respect and empathy. Advocates enjoy making meaningful connections, offering expert guidance, and ensuring every customer walks away feeling confident, cared for, and excited about their new vehicle.

Who You Are:

Passionate about providing exceptional customer service.
Detail-oriented and organized, with a strong sense of ownership and accountability.
Excellent communicator, both in-person and digitally.
Comfortable quickly learning new platforms and systems.

Knowledgeable or eager to become an expert in CDJR products and automotive trends.

Key Responsibilities:

In-Showroom Customer Experience

Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and post-sale follow-up.
Work with customers in-store and via phone/email/text to understand their needs. As needed, facilitate Showroom visits and test drives based on preferences.
Finalize vehicle selection and support order placement from dealership inventory or online platforms.
Deliver a seamless, white-glove experience by setting up app connectivity and providing detailed warranty and maintenance information.

Customer Nurture And Sales Support

Proactively move customers through the sales funnel, quickly responding to inbound leads and providing helpful action-oriented customer support
Act as a CDJR product specialist, remaining up-to-date with all OEM training and product updates across the CDJR lineup. Be customers’ go-to source for vehicle-related questions, ensuring customers feel confident and informed in their purchase decisions.
Guide customers through real-time in-dealership carvana.com sales using Carvana’s proprietary tools such as Carma and Cruise Control.
Guide customers through the Carvana New Car pickup and STC drop-off processes
Engage in B2B sales by building relationships with local businesses to drive fleet sales for CDJR.

Post-Sale Relationship Management

Continue customer engagement beyond the point of sale, checking in at key ownership milestones (e.g., first service, anniversaries).
Maintain regular communication to ensure customer satisfaction, answer follow-up questions, and foster long-term relationships.

Inventory & Lot Management

Maintain a clean, organized, and visually appealing sales lot. Ensure vehicles are neatly parked, aligned, and merchandised with proper key tags and clean interiors/exteriors.

Regularly review and scan inventory to ensure high quality and accurate location tracking.

\n\n

Legal Stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

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What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"VA Hampton 2121 Mercury Blvd S, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-18","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"FL Tampa 105 US HWY South, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-18","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"FL Lakeland 2315 Commerce Poin, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-18","description":"

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.

Job Requirements:

High school diploma OR GED.
6 months customer service experience OR 6 months experience in an office environment.
Data entry and/or typing experience.
Interpersonal, verbal and written communication skills.
Analytical and organizational skills and independent decision making skills.
Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

Preferred Job Requirements:

9 months customer service experience.
Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
Knowledge of medical terminology and anatomy.
Proven ability to learn quickly and adapt to change.
Referral preference given to applicants able to take and meet testing criteria.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Hcsc Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$17.75 - $27.83

Exact compensation may vary based on skills, experience, and location.

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"VA Richmond 3201 Rosedale, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Bilingual Spanish Customer Advocate- Rancho Cordova, CA","datePosted":"2025-09-17","description":"

The incumbent in this position is responsible for acting as the company’s primary point of communication in the contact center. Researches and responds to complex customer telephone, electronic, or written inquiries. Provides excellent service to customers with information regarding eligibility, benefits, and claims with emphasis on customer education, satisfaction and retention.

Respond to complex telephone, electronic, and written inquiries from dental/vision professionals, groups, subscribers and brokers.
Communicate eligibility, benefits, claims policies and procedures.
Document each customer encounter and resolution in appropriate computer tracking system.
Expediently access reference materials to analyze and determine appropriate responses to telephone, electronic, and written inquires.
Forward claims as necessary based upon findings.
Identify, report and document system discrepancies.
Accurately complete online/hardcopy forms and routes to the appropriate department.
Meet and maintain production standards, counts, and inquiry response turnaround times.
Utilize contact tracking functionality to follow up on open calls to ensure resolution is achieved within agreed upon standards.
Provide support to other departments as directed.
Performs other miscellaneous duties as assigned.
A high school diploma or GED.
Dental assisting certificate, 2 years dental office or dental lab experience, 1 year contact center experience in a dental insurance environment, or 9 months experience as a level 1 representative in the Enterprise Contact Center, or 1 year dental claims adjudication experience preferred.
Ability to pass CSR II test.
Knowledge of dental terminology and procedures.
Ability to handle constant customer contact/forced workflow distribution.
Interpersonal and communications skills to work effectively with all levels of staff.
Strong organizational/time management skills and multi-tasking abilities.
Ability to prioritize and follow through.
Ability to maintain confidentiality.
Ability to respond quickly and accurately to inquires.
Ability to continuously meet / exceed department standards.
Ability to adapt to a changing environment.
Ability to perform basic mathematical calculations.
Ability to absorb and retain detailed information.
Ability to apply reason to evaluate and respond to the needs of each contact.
Detail-oriented; flexibility and creativity.
Knowledge of policies, procedures and guidelines.
Ability to maintain regular/consistent attendance, punctuality and adhere to scheduled shifts.
Required to work standard office equipment (computer, calculator (10 Key) photocopy machine, fax machine, etc.)
PC literacy required. MSOffice skills (Outlook, Word, Excel); proficiency in Oracle Financial system preferred.
Operation of 10–key adding machine.
Ability to work on a computer up to 8 hours a day.
Regularly required to sit for long periods of time, and occasionally stand and walk.
Regularly required to use hands to operate computer and other office equipment.
Close vision required for computer usage.
Occasionally required to stoop, kneel, climb and lift up to 25 pounds.
Must be able to work regular overtime as required.Base Pay InformationThe starting pay for this position is $21.91 per hour. Employees may be eligible for an increase to $25.40 per hour after six months, contingent upon performance and meeting established criteria.
Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program

\n\n\nBehind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: \n\n\n\n\n\n\n\n\n\nFair Chance Ordinances and Criminal Background Considerations \n \n\n This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.\n \n\n\n\n
\n\n\n\n#LI-Hybrid","hiringOrganization":{"@type":"Organization","name":"Delta Dental","sameAs":"https://www1.deltadentalins.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rancho Cordova, CA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":17,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-17","description":"

What You’Ll Get

Competitive weekly base pay starting at $19/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.
Base Pay Range Min - Max (in $USD):

What You’Ll Need

#Li-Recruitertag

$17.50 - $21.00

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"CO Boulder 2482 30Th St, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-17","description":"

What You’Ll Get

Competitive Weekly Pay.
A benefits package that includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Annual Tuition Reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Lp1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MA Brockton 806 Belmont St, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-17","description":"

What You’Ll Get

Competitive Weekly Pay.
A benefits package that includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Annual Tuition Reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Lp1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MA North Andover 1000 Osg, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Associate Customer Advocate","datePosted":"2025-09-16","description":"

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We Are Looking For An Associate Customer Advocate Who Is Passionate About Driving Significant Change To The Customer Experience Through Personal Interactions And Product Feedback. Someone Who Has A Desire To Listen To Customers' Challenges And Provide Long-Term Solutions That Enable The Full Power Of Our Platform.

As an Associate Customer Advocate at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. Your role is to engage with our customers to provide effective solutions to solve customer issues that relate to their account, billing, and platform experience. You’ll educate customers about our platform’s capabilities and features, spearheading their engagement, and offering an exceptional experience throughout their journey from on-boarding to scaling. We expect that you’ll have a desire to connect with our customers and exhibit exceptional problem-solving skills. Our Customer Advocate personify DigitalOcean’s empathy for customers, passion for enhancing their experience and relentless pursuit of simplicity at scale. This requires creative problem-solving and curiosity to tackle customer issues related to user experience and billing with knowledge of cloud services. Some, but not all candidates will have experience in technical areas such as Linux, programming, or web development. All candidates will be assessed against their ability to learn quickly and be a self-starter.

What You’Ll Do:

Respond to customer tickets with thoughtful, personalized communication
Educate customers on platform capabilities and best practices
Identify recurring challenges and drive solutions that benefit multiple customers
Create and update knowledge base articles to improve self-service resources
Collaborate with your team while independently owning customer challenges
Triage, escalate, and follow up on incidents or customer-impacting events
Quickly adapt to product, process, and policy changes
Share best practices and contribute to continuous team improvement

Key Metrics: (Optional)

Customer Experience
Ticket productivity
Quality Adherence
Maintaining Service levels (Timely responses)

What You’Ll Add To Digitalocean:

A customer-first mindset with the ability to empathize and build trust through clear, thoughtful communication
Curiosity and eagerness to learn cloud technologies, with the drive to become a product expert over time
Strong problem-solving skills with the creativity to find both immediate and long-term solutions for customers
Adaptability to thrive in a fast-paced, ever-evolving environment with frequent product and process updates
A collaborative spirit that uplifts your team while independently owning and resolving customer challenges
Commitment to continuous improvement by contributing ideas, sharing feedback, and refining support practices
Passion for simplifying complex topics, making the cloud more accessible for builders of all levels

Why You’Ll Like Working For Digitalocean

We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This job is located in Hyderabad, India

#Li-Hybrid

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Company Description

Job Description

Key Responsibilities

Assess and calibrate incoming engagement requests—especially from Executive Sponsor Accounts—to ensure alignment with strategic priorities.
Drive a deliberate, high-value pipeline of customer engagements, factoring in strategic alignment, account maturity, and business value, while maintaining a unified global view of CEG LT activities.
Prepare CEG LT members for customer meetings by coordinating with account teams, tailoring briefing materials, and aligning content to each executive’s style and objectives.
Document meeting outcomes, track follow-ups, and ensure post-engagement communications and commitments are completed.
Partner with account teams, marketing, success, and other internal stakeholders to collect, curate, and communicate customer value stories, ensuring they are effectively shared in the most impactful forums.
Champion continuous improvement by embedding AI-driven insights, automation, and efficient workflows into engagement processes.
Collaborate with internal partners to strengthen feedback loops, surface insights, and scale best practices across customer engagement activities.

What You Get To Do In This Role

Lead and manage executive-level customer engagements for the CEG Senior Executives, ensuring alignment with account maturity, pipeline health, and long-term relationship goals.
Capture and communicate key outcomes, action items, and milestones, driving accountability for follow-through and escalating blockers when needed.
Champion best-in-class executive sponsorship and deal advocacy for priority accounts, including governance frameworks, insight generation, and executive introductions.
Optimize engagement processes through automation, AI-enabled tools, and scalable workflows—delivering efficiency while increasing impact.
Work closely with cross-functional stakeholders (e.g., CSMs, CSEs, AEs, and Marketing) to curate and amplify customer success stories, showcasing measurable customer value across internal and external forums.

Qualifications

To be successful in this role, you have:

An AI-native mindset, with proven curiosity and/or experience in applying AI to streamline workflows, generate insights, and improve outcomes.
Experience leveraging AI-powered tools, workflow automation, or analytics platforms to improve processes.
0–2 years of experience in customer support, success, service, or a related field—or supporting executive leadership with customer engagements.
Strong organizational skills and the ability to thrive in a fast-paced environment.
Tech-savviness and comfort with new platforms and tools. Familiarity with Power BI, dashboards, and AI-driven reporting is a plus.
A passion for customer success, cross-functional collaboration, storytelling, and continuous improvement.
The right to work in the country in which you are applying.

Fd21

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

","hiringOrganization":{"@type":"Organization","name":"ServiceNow","sameAs":"https://www.servicenow.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santa Clara, CALIFORNIA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Associate Customer Advocate","datePosted":"2025-09-16","description":"

We Are Looking For An Associate Customer Advocate Who Is Passionate About Driving Significant Change To The Customer Experience Through Personal Interactions And Product Feedback. Someone Who Has A Desire To Listen To Customers' Challenges And Provide Long-Term Solutions That Enable The Full Power Of Our Platform.

What You’Ll Do:

Respond to customer tickets with thoughtful, personalized communication
Educate customers on platform capabilities and best practices
Identify recurring challenges and drive solutions that benefit multiple customers
Create and update knowledge base articles to improve self-service resources
Collaborate with your team while independently owning customer challenges
Triage, escalate, and follow up on incidents or customer-impacting events
Quickly adapt to product, process, and policy changes
Share best practices and contribute to continuous team improvement

Key Metrics: (Optional)

Customer Experience
Ticket productivity
Quality Adherence
Maintaining Service levels (Timely responses)

What You’Ll Add To Digitalocean:

A customer-first mindset with the ability to empathize and build trust through clear, thoughtful communication
Curiosity and eagerness to learn cloud technologies, with the drive to become a product expert over time
Strong problem-solving skills with the creativity to find both immediate and long-term solutions for customers
Adaptability to thrive in a fast-paced, ever-evolving environment with frequent product and process updates
A collaborative spirit that uplifts your team while independently owning and resolving customer challenges
Commitment to continuous improvement by contributing ideas, sharing feedback, and refining support practices
Passion for simplifying complex topics, making the cloud more accessible for builders of all levels

Why You’Ll Like Working For Digitalocean

We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is an Onsite role

#Li-Onsite

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What You’Ll Get

Competitive weekly base pay starting at $17.90/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Ak1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MA Franklin 490 W Central St, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-16","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"GA Buford 1739 Buford Highway, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-15","description":"

Company Description

Job Description

Key Responsibilities

Assess and calibrate incoming engagement requests—especially from Executive Sponsor Accounts—to ensure alignment with strategic priorities.
Drive a deliberate, high-value pipeline of customer engagements, factoring in strategic alignment, account maturity, and business value, while maintaining a unified global view of CEG LT activities.
Prepare CEG LT members for customer meetings by coordinating with account teams, tailoring briefing materials, and aligning content to each executive’s style and objectives.
Document meeting outcomes, track follow-ups, and ensure post-engagement communications and commitments are completed.
Partner with account teams, marketing, success, and other internal stakeholders to collect, curate, and communicate customer value stories, ensuring they are effectively shared in the most impactful forums.
Champion continuous improvement by embedding AI-driven insights, automation, and efficient workflows into engagement processes.
Collaborate with internal partners to strengthen feedback loops, surface insights, and scale best practices across customer engagement activities.

What You Get To Do In This Role

Lead and manage executive-level customer engagements for the CEG Senior Executives, ensuring alignment with account maturity, pipeline health, and long-term relationship goals.
Capture and communicate key outcomes, action items, and milestones, driving accountability for follow-through and escalating blockers when needed.
Champion best-in-class executive sponsorship and deal advocacy for priority accounts, including governance frameworks, insight generation, and executive introductions.
Optimize engagement processes through automation, AI-enabled tools, and scalable workflows—delivering efficiency while increasing impact.
Work closely with cross-functional stakeholders (e.g., CSMs, CSEs, AEs, and Marketing) to curate and amplify customer success stories, showcasing measurable customer value across internal and external forums.

Qualifications

To be successful in this role, you have:

An AI-native mindset, with proven curiosity and/or experience in applying AI to streamline workflows, generate insights, and improve outcomes.
Experience leveraging AI-powered tools, workflow automation, or analytics platforms to improve processes.
0–2 years of experience in customer support, success, service, or a related field—or supporting executive leadership with customer engagements.
Strong organizational skills and the ability to thrive in a fast-paced environment.
Tech-savviness and comfort with new platforms and tools. Familiarity with Power BI, dashboards, and AI-driven reporting is a plus.
A passion for customer success, cross-functional collaboration, storytelling, and continuous improvement.
The right to work in the country in which you are applying.

Fd21

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

","hiringOrganization":{"@type":"Organization","name":"ServiceNow","sameAs":"https://www.servicenow.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santa Clara, CALIFORNIA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-12","description":"

Why this role matters

Syfe is APAC’s leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions and brokerage. Syfe has operations in Singapore, Hong Kong and Australia, and is approaching half a million users.

As a Customer Advocate, you'll join the Service Experience team to deliver exceptional customer experiences, foster a customer-first culture, and provide expert support in onboarding, account maintenance, trading and stock transfers.

Key Responsibilities

Customer Advocacy and Services

Provide support to Selfwealth customers and advisers for all their needs. Build and maintain strong relationships with customers through effective communication and support, ensuring high levels of customer satisfaction and retention.
Champion customer-centric initiatives throughout the organisation to prioritise customer satisfaction and loyalty.
Collaborate with relevant stakeholders to resolve any issues that may arise and advocate for customer-centric solutions to prevent future occurrences.

Customer and Adviser Administration

Manage live chat support and process tickets for customer onboarding, account maintenance, trading, and stock transfers.
Meet all Service Level Agreements and quality metrics.

Risk And Compliance

Ensure compliance with regulatory requirements and internal policies, and assist in developing and implementing risk management strategies. Identify, escalate, and resolve complaints and high-risk transactions.

What You'Ll Bring

Minimum 2 years of experience in day-to-day customer facing or operations roles such as onboarding, account maintenance, and stock transfers.
Strong Customer Service & Communications experience.
Proven track record of ensuring compliance for customers within financial services or wealth management platforms.
Facilitation of stock transfers and completion of HIN transfers.
Knowledge of regulatory requirements and confidentiality policies for customer information.

At Syfe, we live by the 3Hs:

\nHumility: We don’t have all the answers, so we seek feedback, embrace challenges and encourage diverse perspectives to continuously improve and grow together.
\nHunger: We set high standards for ourselves, looking to learn, grow and multiply our impact, while appreciating every opportunity and success along the way.
\nHustle: We drive results collaboratively with passion and perseverance, pushing the limits of innovation to ensure the best outcomes and solutions for our customers.

What You’Ll Get:

Join a growing start-up shaping the Australian investment landscape.
Hybrid working arrangement
An office location in Melbourne CBD, with a fully stocked pantry
Premium Selfwealth trading account & 20 free trades per quarter

If you’re excited about this role, we’d love to hear from you.

","hiringOrganization":{"@type":"Organization","name":"Selfwealth","sameAs":"https://www.selfwealth.com.au/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Melbourne CBD, Victoria 3000, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Customer Advocate Specialist","datePosted":"2025-09-12","description":"BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

About The Organisation

AIA Financial Wellbeing was launched in 2021 as a new financial advice business with a goal to help more Australians access affordable, straightforward advice that considers the life, health and financial goals and objectives of our customers. Because we understand that financial wellbeing is linked to physical and mental wellbeing. We are operated by AIA Financial Services Limited, a subsidiary of AIA Australia, under a separate Australian Financial Services License (AFSL). In upholding our AFSL, we comply with ASIC and FASEA obligations and standards.

The Opportunity

We currently have an opportunity available in Sydney for a Customer Advocate Specialist to join our team. Within this role in general advice, you will assist customers with their insurance application and provide information on AIA products. You will identify customer’s needs and triage these customers to AIA’s personal advice team for further assistance if required.

To do this successfully you will:

Receive inbound customer sales enquiries and provide quotations, product/service information, support and pricing details
Maintaining the customer data base
Triage calls between General and Personal Advice including to external advice networks
Provide administrative support for customers and policy holders
Identify sales leads and conduct follow ups
Assist customers through end-to-end application
Process payments and issue policies to customers
Receive, handle or escalate customer complaints related to the sale of the organisation’s products/services
Adhere to compliance guidelines and regulations
Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements

Successful Applications Will Demonstrate:

Previous experience within a contact centre in the health or life insurance industry
Exceptional stakeholder engagement skills and the ability to build rapport
Excellent organisational and administrative skills
Strong attention to detail
Customer Service Aptitude
A strong interest and focus in sales

Why Choose Aia:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible Working Arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.

As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.

","hiringOrganization":{"@type":"Organization","name":"AIA","sameAs":"https://www.aia.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sydney: 1 Market St, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-12","description":"

What You’Ll Get

Competitive weekly base pay.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"VA Chesapeake 1545 Crossw, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Customer Service Representative / Customer Advocate","datePosted":"2025-09-11","description":"

New Customer Care Advocate Position

Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you’ll be revolutionizing the car buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. You’ll be the customer’s biggest champion.

We’re looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey.

About The Role:

As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will:

Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls).
Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges.
Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time.
Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja.
Other duties as assigned.

This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime.

What You Bring:

2+ years of customer service experience in a fast-paced or high-volume environment.
High school diploma or GED required; Associate or Bachelor's degree preferred.
Tech-savviness: You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively.
Resiliency: You're always ready to learn new things and apply your knowledge to make an impact.
Critical thinking: You have a knack for making smart decisions on the fly.
Ability to handle phone calls/casework for up to 10 hours a day
Ability to read, write, speak, and understand English

Unlock Your Earning Potential Quickly!

We offer a competitive starting hourly rate of $20/hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe:

Starting Pay: $20/hr
At 4 Months: $21/hr
At 6 Months: $22/hr
After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days.

We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months.

Investing in You: Benefits & Perks

We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being.

Financial Well-Being:

\n\n

Career Growth & Development:

\n\n

Health & Wellness:

\n\n

Work-Life Balance:

\n\n

And More!

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

","hiringOrganization":{"@type":"Organization","name":"Carvana","sameAs":"https://www.carvana.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tempe, AZ","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":30,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-11","description":"

What You’Ll Get

Tuesday Thru Saturday

7:30am to 4:00pm

Competitive weekly base pay starting at $19.00/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Rw1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"AZ Mesa 5851 E Mckellips, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Customer Advocate II","datePosted":"2025-09-11","description":"

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Under supervision, this position is responsible for working on the phone all day in a call center to assist with inquiries from internal and external sales agents by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research. Spending approximately 90% of the scheduled time on the phone according to business need.

Job Requirements:
Preferred Job Requirements:
This is a Flex (Hybrid) role: 3 days in office; 2 days remote.
#Li-Mw2#Li-Hybrid
High school diploma OR GED.
1 year customer service experience in a health care or health insurance environment.
Experience evaluating customer situations, making decisions, and responding quickly to questions.
Data entry and/or typing experience.
Interpersonal, verbal and written communication skills and independent decision making skills.
Analytical and organizational skills.
Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.
1 ½ years customer service experience.
6 months data entry experience in an office environment.
Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
Knowledge of medical terminology and anatomy.
Referral preference given to applicants able to take and meet testing criteria.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

Hcsc Employment Statement:

Base Pay Range

$17.75 - $27.83

Exact compensation may vary based on skills, experience, and location.

","hiringOrganization":{"@type":"Organization","name":"Health Care Service Corporation","sameAs":"https://www.hcsc.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Nashville Tennessee HQ (500 Great Circle Road), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":32,"item":{"@type":"JobPosting","title":"Customer Advocate (New Business Sales)","datePosted":"2025-09-10","description":"-- We are actively reviewing applications for this position --
About LogicManager:LogicManager leads the Risk Management Software industry, with outstanding feedback from our customers on G2. From navigating the See-Through Economy to championing Environmental, Social, and Governance (ESG) practices, our software empowers global organizations to uphold their reputations and protect stakeholders.
LogicManager is a dynamic remote tech firm that cultivates an environment supporting internal growth and development. We take pride in being designated as a Great Place to Work®, a testament to our commitment to creating an exceptional workplace. As a remote work environment, we prioritize work-life balance, transparency, and collaboration. Our innovative approach to customer satisfaction, recognized as a competitive advantage in our customer-centric Go-To-Market (GTM) strategy, sets us apart.
About This Opportunity:We are looking for a driven, high-energy, professional to join our team as a Customer Advocate (New Business Sales). At LogicManager, we take a customer-first approach, prioritizing respect, integrity, and trust in every interaction. Rather than focusing on traditional sales tactics, we empower prospective customers to solve their challenges through a consultative, value-driven process. With our inbound marketing-driven customer acquisition model and innovative guided sales platform, you’ll have the tools and support needed to deliver real, impactful results.
What is Customer Advocacy?As a Customer Advocate, you will be responsible for the entire new customer acquisition lifecycle. You’ll clarify customer needs, highlight priorities, and demonstrate how our software solutions align with those needs. This is more than just sales – it’s about building meaningful relationships that help our customers succeed.\n

What You'Ll Do:

Customer Engagement: Engage 1:1 with potential customers, understanding their challenges and aligning them with our solution packages during initial and subsequent conversations.
Journey Guidance: Guide prospects through the customer journey, highlighting how LogicManager can address their risks and realize their objectives.
Lead Management: Manage a pipeline of inbound qualified leads, initiating and nurturing relationships with prospective customers.
Product Demo: Demo LogicManager’s software to leads generated through inbound marketing.
Professional Development: Achieve qualifications in our leading solution areas, including Enterprise Risk Management, Security & Privacy, and more.
Team Collaboration: Work closely with marketing and tech teams to refine existing solutions or launch new products.
Value Contribution: Offer your insights, strategies, and vision to reinforce our company's values, culture, and future aspirations.

About You And What Skills You'Ll Need:

Experience: 2+ years in a full-cycle sales role at a B2B SaaS company
Soft Skills: You bring outstanding communication skills, a strong ability to analyze and solve problems, and advanced reading comprehension. With a positive, accountable mindset, you're goal-oriented and consistently track your progress to achieve objectives.
Work Eligibility: Authorized to work in the US (sponsorship not available).

What Sets LogicManager Apart?- Award-Winning Community: Our commitment to a vibrant, collaborative, and mission-driven culture has earned us the certification of a Great Place to Work® each year since 2016. As LogicManager flourishes, we're dedicated to nurturing its inherent culture. We aim to attract those who feel the same way about building a community rooted in mutual trust, respect, integrity, kindness, and fairness. - Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, 401(k) with matching, flexible paid time off, and more. We also celebrate our successes with frequent company-sponsored activities and events. - 100% Remote Workforce: We believe in the quality of work over its location, fully supporting and offering a 100% remote work experience to our team. - Global Presence: We serve our growing base of customers throughout North America (AMER), Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC).
Please note: You must be authorized to work in the US, as we currently cannot provide sponsorship.
Common Traits That Make Someone Successful at LogicManager:- Empathy: Tune into the emotions and experiences of others to create meaningful connections. - Abstract Thinking: Grasp complex, non-physical concepts that drive forward innovative ideas. - Puzzle-Solving: Connect diverse information and approaches to generate creative solutions. - Imagination: Develop new ideas, visions, and possibilities to push boundaries. - Critical Thinking: Analyze situations, making informed decisions based on logic and reason. - Complex Problem-Solving: Break down intricate challenges into manageable steps. - Narrative Reasoning: Understand, remember, and convey stories that shape our business. - Dynamic Reasoning: Reflect on observations and past experiences to inform present decisions.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
By submitting your application, you agree that LogicManager may collect your personal data for recruiting and related purposes.
LogicManager's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over LogicManager’s use of your personal information.","hiringOrganization":{"@type":"Organization","name":"LogicManager, Inc","sameAs":"https://www.logicmanager.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States (Remote)","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-10","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.
Base Pay Range Min - Max (in $USD):

What You’Ll Need

#Li-Recruitertag

$17.90 - $25.10

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"CA102 Reseda 18051 Sherman Way, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":34,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-10","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.
Base Pay Range Min - Max (in $USD):

What You’Ll Need

#Li-Recruitertag

$19.60 - $27.40

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"WA Silverdale 10726 Silve, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-10","description":"

What You’Ll Get

Competitive weekly base pay starting at $17.90/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Cm1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MD Frederick 1 Wormans Mi, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-09","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"LA HAMMOND 1010 FAGAN DR, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Customer Advocate I","datePosted":"2025-09-09","description":"

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Customer Advocate I to join our team. As a Customer Advocate I, you will be responsible for supporting our Transportation Providers by answering inquiries, resolving concerns, and ensuring a high level of customer service. This entry-level role is essential to creating positive experiences for both internal and external stakeholders.

This Role…

Assists Transportation Providers with questions and concerns related to transportation services.
Supports scheduling, modifying, and canceling reservations as requested.
Documents the details of complaints, incidents, or concerns and escalates them as needed.
Refers unresolved grievances to appropriate departments for follow-up and resolution.
Provides support for trip corrections, mileage/cost adjustments, cancellations, and retroactive trip documentation, following company policies and procedures.
Ensures accurate trip data entry and documentation of all provider interactions.
Answers incoming calls on the Transportation Provider call line and delivers exceptional service.
Participates in required meetings and may contribute to additional projects or tasks as assigned.

We Are Interested In Speaking With Individuals With The Following…

High School Diploma or General Education Degree (GED) required.
Zero (0) plus years of relevant experience, or an equivalent combination of education and/or experience.
Strong verbal and written communication skills, with a friendly and customer-focused demeanor.
Excellent active listening skills to accurately understand and address customer needs.
Proficiency with basic computer tools, including Microsoft Word, Excel, and Outlook.
Ability to work both independently and collaboratively as part of a team.
Maintains composure and professionalism under pressure while handling customer inquiries.
Comfortable managing high call volumes with politeness and courtesy.
Demonstrates attention to detail and organizational skills to manage customer information accurately.
Positive and enthusiastic attitude with a passion for delivering excellent service.
Willingness to learn and adopt new technologies and processes quickly.
Ability to understand and follow detailed instructions and accurately type information.
Salary: $17.50/hr

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

","hiringOrganization":{"@type":"Organization","name":"Modivcare","sameAs":"https://www.modivcare.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ridgeland, MS, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-04","description":"

The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a consultative approach to learn about the customers' needs and provide excellent customer service.

Analyze and respond to complex telephone and written inquiries regarding eligibility, benefits, claims status, policies and procedures to office professionals, groups, covered members and brokers, providing superior customer service at all times.
Expediently access reference materials to analyze and determine appropriate responses to inquiries, ensuring timely, one-call resolution is achieved whenever possible.
Utilize contact tracking functionality to follow up on open calls and ensure resolution is achieved within agreed upon standards.
Document each customer encounter or resolution in appropriate computer tracking system.
Accurately complete contact service forms and route to appropriate department.
Identify and report any critical or reoccurring customer service issues to Supervisor.
Participate in training programs, as designated.
1+ years of experience w/High School
A minimum of one or more of the following: 18 months of contact center or dental claims adjudication experience in a dental insurance environment; or 9 months experience as a level 1 representative in the Enterprise Contact Center; or Dental assisting certificate; or 2 years dental office or dental lab experience; Required to pass position test(s).
Exceptional customer service skills
Ability to handle constant customer contact through forced workflow distribution.
Interpersonal and communications skills to work effectively with a variety of customers and levels of staff.
Strong organizational/time management skills and multi-tasking abilities.
Ability to maintain confidentiality of internal and external customer information.
Ability to perform basic mathematical calculations.
Ability to understand and retain detailed information.
Ability to problem solve and use critical thinking skills.
Ability to deescalate customer calls and handle conflict resolution.
Ability to prioritize and follow through.
Knowledge of or ability to learn basic dental terminology and procedures.
Must be able to work overtime as required.
PC skills including internet and windows-based applications

\n\n

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 13. $33,600 - $67,900

\n\nBehind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: \n\n

Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program

\n\n\n\n\n\n\n\nFair Chance Ordinances and Criminal Background Considerations \n \n\n This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.\n \n\n\n\n
\n\n\n\n #LI-Remote","hiringOrganization":{"@type":"Organization","name":"Delta Dental","sameAs":"https://www1.deltadentalins.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"UT, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-09-04","description":"

Overview

Working At Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

[[INSERT JOB DESCRIPTION HERE]]

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

Let’S Start With Our Values

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

What Is Your Role

A Senior Customer Advocate interacts with clients’ customers to provide them with information to address inquiries regarding products and services. In addition, you deal with and help resolve any customer complaints. At the same time, you provide support to customer advocates and associates on general account needs, queries. Usually, Senior Customer Advocates gather their information and interact with customers via email/chat messages.

Why Do We Want You

What Will You Do

Answer client queries with enthusiasm, courtesy, and an open mind.
Provide excellent customer service in a timely manner.
Comfortably work with data.
Support associates with their general queries and needs.
You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
Ensure proper and timely escalation of issues to meet internal and external expectations.
Identify opportunities and recommendations for continuous process improvement.
You are expected to deliver service excellence and maximize customer satisfaction.
Work with the external team to stay updated on product and service knowledge.

Requirements

You Have…

At least a bachelor’s degree in any field you’re passionate about!
2 to 3 years of customer service experience (may it be email, phone, or chat support)
Advanced knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
Experience with CRM
50-60 words per minute typing speed.
Excellent verbal and written communication skills.
Strong and effective phone contact handling skills.
Ability to accept feedback gracefully and with an open mind.
Advanced understanding of common Customer Experience best practices.
An ability to understand and communicate complex ideas to customers, both verbally and in written form.
Customer orientation and ability to adapt/respond to different types of characters.
Aptitude to quickly learn and navigate new technology, systems, and applications.
Ability to recognize themes and patterns on customer concerns and identify optimization across processes and tools.

Benefits

Health Insurance
Training & Development
HMO on-day-one
Paid Bereavement & Family Leave
Flexitime
Maternity Leave
Paternity Leave
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Solo/Single Parent Leave
Special Leave Benefits for Women
Mental Health Support

","hiringOrganization":{"@type":"Organization","name":"Boldr","sameAs":"https://www.boldrimpact.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tacloban City, Leyte, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Sr. Manager, Strategic Customer Elevate - Customer Advocate (Global)","datePosted":"2025-09-03","description":"

Company Description

Job Description

Team
\nThe Global Strategic Customer Engagements (Elevate) team drives high-impact global strategies that support ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions at scale. The team works cross-functionally with senior leaders across the business and offers a supportive, fast-paced learning environment to thrive in. This role offers an incredible opportunity to accelerate your career in technology while shaping how ServiceNow engages its most strategic customers.

Role
\nWe are seeking a Customer Advocate to serve as a trusted partner in executive and customer engagement. This role will drive customer engagement, strengthen relationships, and act as an extension — and, over time, a proxy — for our GVP, Strategic Customer Engagements in customer settings. You will curate and optimize engagement strategies, harness AI-enabled insights, and ensure flawless execution that advances ServiceNow’s most important customer partnerships.

What You Get to Do in this Role

Drive Customer Engagement Strategy – Curate and prioritize the right portfolio of customers, partners, and events for El engagement, working closely with sales leaders to ensure every interaction advances strategic relationships.
Orchestrate End-to-End Engagements – Manage the full lifecycle of customer interactions, from creating briefing materials and shaping narratives to attending meetings, capturing takeaways, and ensuring flawless follow-through on action items. Coordinate with the Office of the CEO and P5 advocate teams to ensure seamless handoffs, consistent information transfer, and a cohesive customer experience.
Deepen Executive Relationships – Strengthen ties with top customers and partners, proactively nurturing long-term connections, closing the loop on major deals, and stepping in as a trusted liaison during high-visibility situations.
Scale and Innovate Elevate Engagement – Lead projects to codify best practices, secure customer-led speaking opportunities, and partner with cross-functional teams (Now on Now, Comms, etc.) to amplify impact through content, events, and media.
Serve as a Strategic Thought Partner – Act as an indispensable advisor to Elevate leaders, helping inform compelling customer narratives, supporting deal pursuits, and over time becoming a credible proxy in customer and partner meetings.
Continuously Improve Engagement Models – Define success metrics, apply data and AI insights, and iterate engagement models to maximize the value and effectiveness of executive and customer interactions.

Success Attributes

Versatile Problem Solver – Creates clarity in ambiguity; trusted advisor to executives and teams.
Sales DNA – Understands enterprise decision-making and how to advance deals.
Executive Presence – Communicates with brevity, polish, and impact.
High Energy & Pace – Thrives in fast-moving, high-volume workstreams.
Emotional Intelligence – Builds strong relationships and navigates conflict with empathy.

Qualifications

10+ years’ experience in consulting, enterprise SaaS/tech sales, or executive engagement.
Proven ability to advise and influence at the C-level, with confidence to act as a proxy in customer settings.
Exceptional storytelling and communication skills; ability to shape compelling executive narratives.
Experience applying AI tools to drive efficiency and insight.
Strong track record of cross-functional collaboration in complex, matrixed environments.
High energy, results-oriented, and passionate about customer success.

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Guided By Our Core Values And Commitment To Your Success, We Provide Health, Financial And Lifestyle Benefits To Ensure A Best-In-Class Employee Experience. Some Of Our Offerings Include:

Highly Competitive Total Rewards Package, Including Comprehensive Medical, Dental And Vision Benefits As Well As A 401(K) Plan That Both The Employee And Employer Contribute
Annual Incentive Bonus Plan Based On Company Achievement Of Goals
Time Away From Work Including Paid Holidays, Paid Time Off And Volunteer Time Off
Professional Development Courses, Mentorship Opportunities, And Tuition Reimbursement Program
Paid Parental Leave And Adoption Leave With Adoption Financial Assistance
Employee Discount Program

Job Description Summary:

The Customer Advocate position is responsible for responding to a variety of inquiries from members and their dependents, hospitals, providers, attorneys and agents. The incumbent will need to interpret multiple contracts in response to benefit and claim inquiries. Researches membership database and billing history to resolve membership issues.

Job Description

EACH DUTY AND RESPONSIBILITY MUST BE PERFORMED IN ACCORDANCE WITH INDIVIDUAL PERFORMANCE SCORECARD INQUIRY AND QUALITY STANDARDS.

Provides a high degree of customer service including receiving and responding to telephone calls, letters or walk-in customers.
Educates and works with members at different health literacy levels with cultural sensitivity.
Enters record of inquiries and related correspondence in computerized tracking system.
Researches applicable medical policy and corporate, divisional, and department policies and procedures. Utilizes information, claims data, and membership records to resolve issues independently or with minimal assistance, when possible within first call
Fully responsible for proactively maintaining knowledge based (i.e. start-up notes, emails, Blue Help updates, etc.)
Maintains confidentiality of all regulated information in compliance with state and federal laws.
Exemplifies professionalism by effectively using proper grammar and spelling when composing verbal and written correspondence that is customer centric, compliant, and adapted to audience.
Recognizes trends or common issues and raises to leadership as necessary. Provides solution options as appropriate.
Recognizes and uses time management techniques appropriately to manage competing projects and priorities to meet customer needs and deliver on commitments in a timely manner.
Delivers positive customer and member experience on a consistent basis
For FEP positions must complete additional FEP training program for FEP system and procedures.
Provides resolution with a service level that ensures members and customers feel valued and understood

Minimum Qualifications

High school diploma or general education degree (GED).
2 years of previous customer service, member services, or claims processing experience; or any combination of required education and experience
Advanced Keyboarding Knowledge
Intermediate knowledge of Microsoft Office

Preferred Qualifications

Associates degree from college or technical school.
Previous experience with on-line customer service applications
Medical terminology and ICD/CPT coding knowledge
Experience taking Blue KC member calls

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

Working At Apollo

We are a remote-first inclusive organization focused on operational excellence. Our way of working ensures clear expectations and an environment to do your best work with ample reward.

The Role

Apollo.io is looking for a high-performing, sales-driven Customer Advocate Representative who thrives in a fast-paced environment and has a passion for turning customer conversations into closed business. In this role, you'll play a key part in driving revenue and accelerating conversions through real-time chat interactions.

This is a dynamic opportunity for someone who is both a product expert and a strategic seller—someone who can deeply understand customer pain points, offer consultative solutions, and influence purchasing decisions during every touchpoint.

What You'Ll Do

Drive revenue through live chat by identifying buying signals, delivering persuasive product insights, and converting interest into sales.
Go above and beyond to ensure client satisfaction and success at all times.
Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of Apollo.
Proactively upsell and cross-sell relevant product features that match the customer’s business goals.
Meet or exceed chat-to-close rate targets, monthly revenue quotas, and other performance KPIs.
Respond to inquiries within 30 seconds via chat and 4 hours via email, delivering speed and precision that drives customer confidence.
Capture and follow up on opportunities surfaced through support interactions, feature requests, and product updates.
Be the customer’s internal advocate, collaborating with Product and Sales to reduce friction and improve experience.

Your Background

At least 1-2 years of experience working in a customer-facing role (support, sales, or similar), with a passion for helping people and guiding conversations.
Excellent English communication skills, both written and verbal.
Proven history of achieving top performance.
Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.
Customer-centric, working to understand the questions that customers ask to help them resolve their business.
Clear and confident written communication skills, especially in live chat or email settings.
Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.

We Are Ai Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

Why You’Ll Love Working At Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Learn More Here!

","hiringOrganization":{"@type":"Organization","name":"Apollo.io","sameAs":"https://apollo.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-08-29","description":"

What You’Ll Get

Competitive weekly base pay starting at $17.50/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Dg1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"IL Alton 320 E Homer M Ad, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-08-29","description":"

What You’Ll Get

Competitive weekly base pay.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"FL Pembroke Park 3205 Sw, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Customer Advocate Role","datePosted":"2025-08-28","description":"

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We’re looking for a passionate and customer-focused individual to join our Pension Investment Team as a Customer Experience Advocate. This hybrid role offers the flexibility of working three days from home and two days in our Cardiff office, Monday to Friday. You’ll be the first point of contact for our customers, helping to deliver outstanding service and support that makes a real difference. The salary we are offering for this role is £26,300. Please note that this is a regulated role and falls under the Senior Managers and Certification regime.

What You'Ll Be Doing:

Responding to customer enquiries via phone, email and chat in a professional and timely manner
Identifying and resolving customer issues, escalating when necessary
Maintaining accurate records of customer interactions and follow-ups
Collaborating with internal teams to ensure effective problem resolution
Providing clear and helpful product and service information
Listening actively to customer feedback and suggesting improvements
Participating in training and coaching to stay up to date on products and policies
Meeting performance targets related to customer satisfaction and issue resolution

Qualifications

Who We'Re Looking For:

Communicating clearly and confidently, both verbally and in writing
Solving problems with attention to detail and a calm approach
Listening actively and showing patience in customer interactions
Coaching and training experience (preferred but not essential)
Using customer service software and basic computer tools effectively
Bringing previous customer service experience to the role
Staying composed and professional under pressure
Adapting quickly in a fast-paced and changing environment

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

","hiringOrganization":{"@type":"Organization","name":"LegalAndGeneral","sameAs":"https://www.legalandgeneral.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cardiff, Wales, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-08-28","description":"

What You’Ll Get

Competitive weekly base pay starting at $17.90/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Cm1

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"DE Wilmington 4722 Kirkwo, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-08-28","description":"

What You’Ll Get

Competitive weekly base pay starting at $XX/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

#Li-Recruitertag

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"GA Buford 1739 Buford Highway, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Customer Advocate","datePosted":"2025-08-28","description":"

What You’Ll Get

Competitive weekly base pay of $16.30/hr.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’Ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

What You’Ll Need

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

--

","hiringOrganization":{"@type":"Organization","name":"Safelite","sameAs":"https://www.safelite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"NC Jamestown 4845 W Wendover, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Customer Advocate Specialist","datePosted":"2025-08-27","description":"

Sé el/la próxim@ Customer Advocate Specialist de Global66, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.
Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos conectamos a través de un servicio que no cree en las fronteras, tenemos conciencia de grupo, nos apasiona lo que hacemos y celebramos cada logro como si ganara nuestro equipo favorito 💪.

Nos hemos propuesto formar la Plataforma Global de Servicios Financieros más grande de Latinoamérica y nada mejor que hacerlo con un gran equipo de trabajo, lleno de grandes talentos que se desafían todos los días para crear las mejores ideas, romper los límites de lo imposible y tomar riesgos que los lleven a lograr los resultados.

Tu PróXimos DesafíOs 🚀

En Global66 creemos que el principio de todo y el centro del negocio son nuestros clientes, es por esto que el/la Customer Advocate Specialist de Global66 es el embajador de CX en el área de Fraudes. Tiene por objetivo velar por la defensoría del cliente desde la protección al consumidor en países regulados (investigación y respuesta formal), gestionar la comunicación y revisión de casos involucrados en estafas, fraudes (o de prevención del mismo) y/o malas prácticas, además de auditar distintos procesos que puedan significar un riesgo para Global66 y sus clientes.

Emplear la debida diligencia frente al cliente, reflejada en los siguientes puntos de actuación frente a casos de posibles fraudes y malas prácticas:
Gestionar los casos de defensoría que se presenten a protección al consumidor (Sernac, Indecopi, DCF, etc.) además de los derechos de petición que hagan llegar los clientes.
Llevar la comunicación y gestión de casos de alto riesgo reputacional o normativo, que están involucrados en estafas, fraudes o sospecha de malas prácticas.
Coordinar con el área de Fraudes procedimientos, alineamientos y todo lo que el área pueda necesitar de cara a solicitudes al cliente por sospecha de fraude.
Manejo de distintas plataformas de backoffice para obtener la información y el contexto necesario para entender y gestionar las distintas investigaciones requeridas para defensoría y fraudes.
Disminuir el riesgo operacional y normativo a través de auditorías continuas de procesos críticos de CX.
Revisar todas las sospechas de fraude, estafa o malas prácticas que levante el equipo de Customer Experience.
Embajador en fraudes como coordinador en temas de seguridad y defensoría. Será el encargado de informar y alinear flujos entre Compliance y Fraudes con CX..
Suministro de información adecuada y suficiente sobre los derechos, obligaciones y costos de los diferentes productos y servicios habilitados a través de los canales de contacto al cliente nivel experto.
Atención debida, respetuosa y dentro de los plazos establecidos a los clientes en la evolución de las relaciones que se convengan con estos y en general, en el desarrollo normal de las operaciones dentro de los plazos establecidos.

¿Qué Buscamos?

Estudios Universitarios completos en carreras administrativas, matemáticas o humanistas.
2 años de experiencia en comunicaciones, soporte, Community Manager, Customer Experience y/o Customer Success.
Inglés o Portugués avanzado (excluyente)

Beneficios

Somos un equipo de alto rendimiento, eso significa que estar aquí es ser de los mejores. Estamos orgullosos de representar a Global66 y de ser parte de esta tribu.

¡Valoramos la diversidad y sólo tenemos espacio para los que tienen hambre de crecimiento!

Algunos Beneficios MáS:

Te ofrecemos 300 USD para educación continua
Cupón de descuento mensual en transferencias por nuestra app
Dress Code libre
Día libre de Cumpleaños
Global66 te regala el computador a los 2 años

Y por si fuera poco… tendrás acceso a una App de beneficios de última generación,

Fitness Virtual
Telemedicina
Nutricionista
Soporte Psicológico
App de Meditación

","hiringOrganization":{"@type":"Organization","name":"Global66","sameAs":"https://global66.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buenos Aires, Argentina","addressCountry":"Argentina","addressRegion":"South America"}}}}]}

A Little Bit About Boldr

Let’S Start With Our Values

What Is Your Role

Why Do We Want You

What Will You Do

Requirements

What We’Ll Like About You

You Are…

You Have…

Benefits

Let’S Start With Our Values

What Is Your Role

Why Do We Want You

What Will You Do

Requirements

What We’Ll Like About You

You Are…

You Have…

Benefits

What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Recruitertag

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What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Recruitertag

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What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Mz2

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Company Description

Job Description

Key Responsibilities

Qualifications

Fd21

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Ks1

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What You’Ll Get

Competitive Weekly Pay.

Annual Tuition Reimbursement.

What You’Ll Do

What You’Ll Need

#Li-Lp1

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What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Lp1

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About The Role:

Who You Are:

Key Responsibilities:

In-Showroom Customer Experience

Customer Nurture And Sales Support

Post-Sale Relationship Management

Inventory & Lot Management

Legal Stuff

What You’Ll Get

What You’Ll Do

What You’Ll Need

#Li-Recruitertag

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