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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a Consultant to join the Technical Solutions team within Client Services. This role provides deep technical expertise and consultative support across Visa’s commercial products and APIs, enabling seamless, data-driven financial operations for clients. As part of the Commercial Solutions team, you’ll support the digital transformation of key business processes—such as expense management, compliance, vendor engagement, and reporting—while delivering operational and technical support to European banks and partners. You’ll act as a subject matter expert, advocate for platform enhancements, and collaborate cross-functionally to drive continuous improvement. The role also includes ownership of client issues, coordination with internal and external stakeholders, and mentoring of Level 1 and 2 support teams

Lead the resolution of complex technical problems utilizing exceptional analysis and problem-solving skills applying in depth knowledge of Visa services in specialized areas such as the Visa authorization platform clearing and settlement and digital products and services.
Take full ownership of high-severity incidents coordinating escalation and communication with senior management and other stakeholders as needed.
Deliver prompt and effective customer support via phone and email, maintaining exemplary levels of customer satisfaction and acting as an escalation point for junior team members. Proactively acquire and enhance all necessary technical expertise for the role including through self-directed learning to keep up with industry developments.
Ensure meticulous documentation of issues, solutions, and customer interactions in One CRM, maintaining a high standard of record-keeping.
Collaborate closely with other technical teams to escalate and resolve highly complex issues, providing leadership and guidance as necessary.
Foster robust working relationships with external and internal clients, driving high levels of client satisfaction and consistently achieving client satisfaction metrics.
Drive adoption of generative AI and automation tools to enhance productivity and reduce operational friction.
Oversee and prioritize workflow assignments, demonstrating initiative in problem resolution and ensuring deadlines are consistently met.
Champion and contribute to the continuous improvement of support processes and procedures, implementing best practices and innovative solutions.
Leverage Generative AI tools to enhance client support, automate documentation, and streamline operational reviews.
Ability to securely access and interpret data from controlled server environments, such as Bastion, to support technical diagnostics, solution development, and data-informed decision-making.
Manage and facilitate technical communications with clients technical teams, customer service teams, and senior executives, ensuring clear and effective dialogue.
Cultivate and maintain strong relationships with team members and key stakeholders, including Client Success Managers, Product and Operations.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Extensive experience working with information systems, with the ability to analyse system interactions to troubleshoot client issues and contribute to product enhancement discussions with internal stakeholders.
Experience using or integrating GenAI platforms in operational or client-facing environments.
Significant experience in customer support or account management roles within financial services, software, or information services industries.
Demonstrated ability to manage and oversee complex technical systems across a diverse array of products, platforms, and services.
Proficient in comprehending and translating technical information into business solutions, ensuring alignment with client needs.
Self-motivated with a proven track record of achieving results as part of an effective team, adept at prioritizing and multitasking under tight deadlines.
Demonstrated excellence in customer relationship management, with a focus on delivering exceptional client satisfaction.
Strong understanding of APIs and their integration within various systems.
Exceptional verbal, written, presentation, and interpersonal communication skills.
Proven ability to set priorities, influence stakeholders, and manage customer expectations effectively.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

","hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Warsaw, POLAND, Poland","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Technical Solutions Consultant","datePosted":"2025-08-08","description":"

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

The Role

Pantheon’s customers build complex open-source web applications that drive donations, run businesses, publish breaking news, and empower local communities. The Technical Solutions Consulting (TSC) team is responsible for the strategic technical success of these customers. We accomplish this by serving as trusted strategic partners, engaging on a consultative level to ensure that there are no technical blockers to our customers achieving the goals that brought them to Pantheon.

📍 This is a remote position open to candidates based in the United States or in Canada (Toronto, ON, or Vancouver, BC).

What You Need to Succeed

5+ years of experience as a Technical Account Manager, Solutions Architect, or equivalent role, managing technical relationships with customers and accountable for driving adoption and helping customers grow and evolve.
Strong technical background, with a solid understanding of web development, hosting, and related technologies.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
Ability to analyze technical data and identify trends, risks, and opportunities.
Strong problem-solving skills, with the ability to troubleshoot technical issues and find effective solutions.
Ability to manage multiple accounts and priorities effectively.

What You Bring To The Table

Experience with the Pantheon platform.
Experience with and understanding of git workflows, hosting stacks, cloud architecture, Drupal/WordPress architecture, edge delivery, decoupled frameworks, CI / automation / devops, high - performance architectures, infosec, etc. Should have specialist knowledge in multiple areas.
Experience across multiple technical roles, with exposure to a breadth of development contexts and industry verticals (agency, EDU, .gov, advocacy, corporate, small business).
Ability to run discovery sessions, translate customer requirements into a project plan, and coordinate support across teams to successfully deliver.
Ability to discuss business drivers, commercial aspects of the customer’s web business, and financial impact of risk and recommendations.
Experience working with global development teams.
Training and documentation experience.

What You Will Do

Act as the primary technical point of contact for assigned accounts, building strong relationships with key stakeholders.
Manage the technical aspects of the customer relationship, ensuring customer satisfaction and retention.
Proactively identify and mitigate technical risks and issues, working closely with support and engineering teams.
Provide technical guidance and support to customers, helping them optimize their use of the Pantheon platform.
Conduct regular technical account reviews, analyzing performance metrics, identifying trends, and providing recommendations for improvement.
Develop and maintain technical account plans, outlining key objectives, success metrics, and strategies for achieving customer goals.
Collaborate with Customer Success Managers and other internal teams to ensure a seamless customer experience.
Assist with onboarding new customers, providing technical training and guidance.
Identify and communicate opportunities for account growth and upsell.
Manage and resolve technical escalations, ensuring timely and effective resolution.

What We Offer

We have all the usual perks and benefits, but what we can really offer you is a fantastic work environment powered by an amazing team.

Industry-competitive compensation and equity plan
Time off to recharge\n
- US: Flexible time off, sick days, and 13 paid holidays
- Canada: Paid time off (PTO), paid sick leave (PSL), and 11 paid holidays
\n
Comprehensive medical coverage: health, dental, vision
Paid parental leave (plus fertility, adoption, and other family planning benefits)
In-office workspace available in San Francisco (US) and Vancouver (Canada)
Top-of-the-line equipment and tools
Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
Team-based and company-wide events and activities that inspire, educate, and cultivate

Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

Compensation:

The base salary range for this role is as follows:

United States: $100,000-$119,000
Vancouver, BC & Toronto, ON (Canada): CAD 108,000-128,000

This position also offers a performance bonus dependent on company performance. Our salary ranges are determined by role, level, and location.

United States: After an offer is made and accepted, E-Verify will be used to confirm your identity and employment eligibility, as required by the U.S. Department of Homeland Security.

Visa sponsorship is not available at this time.

To review the Employee and Applicant's Privacy Policy, click here.

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Company Description

Job Description

Visa U.S.A. Inc., a Visa Inc. company, needs a Consultant, Technical Solutions (multiple openings) in Highlands Ranch, CO to

Support clients using Visa Digital products and services, including merchants, developers, and partners across the Global Enterprise, Mid-Market, and Small Business channels.
Responsible for providing technical support to a client through the integration of the Visa Digital products and offering post launch escalation technical support to all live merchants and partners.
Handle escalated support requests, working with other teams inside and outside the Client Support Services organization.
Responsible for acting as a subject matter expert, training and mentoring new team members in the organization.
Position reports to the Highlands Ranch, Colorado office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:
\n

Employer will accept a Master's degree in Computer Science, Engineering, Information Systems, or related field and 2 years of experience in the job offered or in a related technical occupation.
Alternatively, employer will accept a Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field, followed by 5 years of progressive, postbaccalaureate experience in the job offered or in a related technical occupation.
Position requires experience in the following skills:
Customer relationship management;
Working with e-commerce platforms, transaction processing and payment service providers (gateways);
Resolution management and follow up;
Web-based software development technologies: Java, HTML, XML, JSON, and REST APIs; and SQL;
Implementation and Post-Production support;
Delivering consultative technical support and driving technical escalations for strategic customer base, including troubleshooting and resolution, through debugging sessions with the clients;
Developing strategic partnership with key accounts base and maintaining internal stakeholder relationships to ensure the integrations are functioning optimally, following industry best practices; and
Project management and cross-functional collaboration.

Additional Information

Worksite: Highlands Ranch, CO

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $130811.00 USD to $169400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase Program, FSA/HSA, Life Insurance, Paid Time off and Wellness Programs.

Visa will accept applications for this role until at least August 9, 2025.

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About TripleLift

We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.

As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.

Role

You own and maintain connections at TripleLift

You are a service-oriented analyst who is passionate about enabling clients on the TripleLift platform. You will deeply understand, monitor, and maintain the connections into the TL marketplace in order that TL clients can seamlessly transact on the marketplace. You will be deploying your consultative, analytical, and technical chops to identify areas of opportunity and optimization. You will own and nurture key stakeholder relationships.

You are a collaboration ace. You thrive in partnering with various internal commercial and technology teams to progress key initiatives including rollout of experiments, extraction of data, development of surveys, and preparation for client meetings. You maintain all intelligence regarding your connections. You serve as the project manager for key programs germane to your book of business.

You are a tinkerer. You conceive of mechanisms to make your connections more successful. You use technical skills to understand the platform while deploying data to substantiate tests and validate hypotheses.

You are a monitoring hawk. You ensure that TripleLift numbers align with partner numbers and that any aberration of key metrics are addressed. You proactively consider key nodes to monitor and metrics to instrument to give yourself the ultimate view of the connection. You create systems and workflows to ensure that these jobs are executed in an efficient manner. You understand the bottlenecks in your connections and troubleshoot issues with campaigns or systems.

Responsibilities

Deeply understand TripleLift channel partners and their technology in order to Identify untapped or under-utilized opportunities;
Create experiment proposals to increase liquidity in the marketplace;
Identify and determine the root cause of aberrations including notable variances in spend and other key metrics;
Actively manage discrepancies between TripleLift and partners;
Understand channel’s workflows and understand interface with TL interface to ascertain optimization opportunities;
Support internal and external ad hoc reporting request including support for Quarterly Business Reviews with customers;
Collaborate on creation of surveys to deploy to customers to increase understanding of their systems;
Own all knowledge repositories of key clients and offer insight to internal teams that interface the channel partner;
Troubleshoot marketplace liquidity blockers;
Own relationship with support teams / integrations managers of channel.

Desired Skills and Attributes

Service-driven mindset that prioritizes customer needs;
Experience analyzing marketplaces; exposure to RTB technologies, campaign optimization, header bidding optimization is a plus;
Excellent troubleshooting, analytical, and problem-solving capabilities;
Strong quantitative skills including experience in statistics;
Expertise with basic data exploration tools such as Excel or iPython;
Strong systems-thinking capacity;
Exposure to fundamental web technology & aptitude to expand technical skills -- including datastores (SQL) and web foundations (HTML, CSS, Javascript);
Outstanding oral and written communication skills, including conveying technical concepts;
Excellent organizational skills and attention to detail;
Ability to work under pressure and multitask in a fast-paced start-up environment

Education Requirement

Studies in computer science, engineering, mathematics, economics or technical field;
Studies in advertising, communications, marketing, or other discipline with demonstrated technical exposure

Experience Requirement

Experience in technical support or services,
Experience in non-technical roles such as customer success or partner management where quantitative or technical skills were developed and deployed

Life at TripleLift

At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.

Learn more about TripleLift and our culture by visiting our LinkedIn Life page.

Establishing People, Culture and Community Initiatives

At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.

Privacy Policy

Please see our Privacy Policies on our TripleLift and 1plusX websites.

TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.

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About TripleLift

Role

You own and maintain connections at TripleLift

Responsibilities

Deeply understand TripleLift channel partners and their technology in order to Identify untapped or under-utilized opportunities;
Create experiment proposals to increase liquidity in the marketplace;
Identify and determine the root cause of aberrations including notable variances in spend and other key metrics;
Actively manage discrepancies between TripleLift and partners;
Understand channel’s workflows and understand interface with TL interface to ascertain optimization opportunities;
Support internal and external ad hoc reporting request including support for Quarterly Business Reviews with customers;
Collaborate on creation of surveys to deploy to customers to increase understanding of their systems;
Own all knowledge repositories of key clients and offer insight to internal teams that interface the channel partner;
Troubleshoot marketplace liquidity blockers;
Own relationship with support teams / integrations managers of channel.

Desired Skills and Attributes

Service-driven mindset that prioritizes customer needs;
Experience analyzing marketplaces; exposure to RTB technologies, campaign optimization, header bidding optimization is a plus;
Excellent troubleshooting, analytical, and problem-solving capabilities;
Strong quantitative skills including experience in statistics;
Expertise with basic data exploration tools such as Excel or iPython;
Strong systems-thinking capacity;
Exposure to fundamental web technology & aptitude to expand technical skills -- including datastores (SQL) and web foundations (HTML, CSS, Javascript);
Outstanding oral and written communication skills, including conveying technical concepts;
Excellent organizational skills and attention to detail;
Ability to work under pressure and multitask in a fast-paced start-up environment

Education Requirement

Studies in computer science, engineering, mathematics, economics or technical field;
Studies in advertising, communications, marketing, or other discipline with demonstrated technical exposure

Experience Requirement

Experience in technical support or services,
Experience in non-technical roles such as customer success or partner management where quantitative or technical skills were developed and deployed

Life at TripleLift

Learn more about TripleLift and our culture by visiting our LinkedIn Life page.

Establishing People, Culture and Community Initiatives

Privacy Policy

Please see our Privacy Policies on our TripleLift and 1plusX websites.

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This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

In the HPE Chief Technology Office, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what’s next for you.

What you’ll do:

Take ownership of customer issues reported and see problems through to resolution.
Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

What you need to bring:

Provide assistance to our customers using the IT operations platform.
Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively.
Resolve product issues and responding to any product questions from customers.
Use email and phone communication to provide clear, written instructions and technical manuals.
Be the person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Ask customers targeted questions to quickly understand the root of the problem.
Give walkthroughs to clients, either via phone, email, or chat, until resolution is achieved.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
Provide prompt and accurate feedback to customers.
Refer to the internal database or external resources to provide accurate tech solutions.
Ensure all issues are properly logged.
Document technical knowledge in the form of notes and SOP.

REQUIREMENTS

Do you have

Minium of 3 to 5 years of experience in IT solutions
A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain.
Microsoft, Cisco, Linux or similar certification is a plus.
Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role.
Basic knowledge on Windows / Linux / Mac OS environments
Ability to research and identify solutions to reported issues.
Ability to diagnose and troubleshoot technical issues, including setup and configuration.
Ability to prioritize and manage several open issues at one time.
Willingness to work in shifts. (24 x 7)

Do you also have

Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products.
Ability to troubleshoot L1 technical issues.
Familiarity with monitoring and alerting and helpdesk software (eg. SalesForce and Jira).
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help, both written and verbal.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india

#hybridcloud

Job:

Services

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Company Description

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Technical Solutions Consultant, is a vital role within our company, acting as the main technical liaison for Cybersource’s clients, whether merchants, acquirers, or payment facilitators. Cybersource is part of Visa Acceptance Solutions, and you as Technical Solutions Consultant, will be responsible for owning the technical aspects of the service implementation and on the assistance to clients in production, ensuring optimal functioning. The Technical Solutions Consultant is also responsible for fostering the client relationship working alongside the designated Account Manager to continuously develop and strengthen the relationship with their designated accounts. Should a client encounter any Cybersource related concerns, the Technical Solutions Consultant would address the issue, or help drive the incident to a resolution.
\n

Responsibilities

Serve as the primary technical point of contact for assigned clients, maintaining strong relationships, and ensuring client satisfaction.
Partner with Sales to build relationships with technical and business contacts across the account portfolio.
Conduct regular business performance review of live merchants and partners.
Proactively monitor client accounts, identifying any technical issues or challenges, and working closely with all stakeholders to resolve them in a timely manner.
Manage and troubleshoot escalated technical problems, interfacing with Product Development, Product Management and Operations teams.
Provide technical training and support to clients, helping them maximize the value of the company's payment solutions.
Educate clients on product features, functionalities, and potential integration opportunities.
Keep clients informed by creating, editing, and distributing notifications and communications.
Contribute to the development and improvement of technical documentation, knowledge base, and support resources.
Lead and drive technical projects and initiatives for more complex clients, ensuring successful implementation and integration of the company's payment solutions.
Act as a subject matter expert on industry standards and regulations pertaining to digital payments and commerce, ensuring compliance and security for clients.
Assist in training and mentoring the less experienced Analysts and Consultants by sharing best practices and providing technical guidance.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
\n•5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
\n
\nPreferred Qualifications
\n•6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
\n•Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders.
\n•Proficiency in troubleshooting technical issues with problem-solving abilities and providing effective solutions.
\n•Ability to work independently and manage multiple clients simultaneously, able to prioritize workload.
\n•Prior experience in a client-facing or technical support role is preferred.
\n•Experience with web-based (PHP, Python, .NET, JavaScript, etc), mobile (iOS, Android) programming languages and APIs in general (REST, JSON, SOAP, XML, Postman as tool).
\n•Understanding of Web Security, TLS, HTTPS, Hash algorithms.
\n•Familiarity with PCI DSS.
\n•Experience working with e-commerce platforms, shopping cart technologies, risk management solutions and/ or payment service providers is a plus.
\n•Knowledge of data visualization platforms (Grafana, Splunk, Kibana) is preferred.
\n•Excellent leadership and teamwork skills, with the ability to collaborate effectively across departments and influence stakeholders.
\n•Proficiency in English and Spanish, Portuguese is a plus.

Additional Information

","hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bogota, COLOMBIA, Colombia","addressCountry":"Colombia","addressRegion":"South America"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Technical Solutions Consultant, Google TV","datePosted":"2025-08-21","description":"

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience in system design or one or more programming language (e.g., Java, C++, Python, etc.).
5 years of experience in technical troubleshooting, and managing internal/external partners or customers.
5 years of experience in Android application or platform development.

Preferred qualifications:

Experience working with embedded systems, Linux kernel, device driver APIs, chipset, and Android.
Experience with TV and video technologies, such as TV/set-top box software stacks, media services, and content protection.
Software development experience in the mobile/CE/embedded space including knowledge of audio, video, graphics, and security technologies.
Ability to communicate in Mandarin and English fluently to support client relationship management in this region.
Excellent project management and communication skills, with a proven track record of managing multiple customers and work-streams simultaneously.
Excellent creative and investigative problem-solving skills, with the ability to take ownership of their work.

About the job

The TV Partner Engineering team is responsible for working with device manufacturers, OEM's, and SOC providers to deliver an exceptional TV experience.

As a Technical Solutions Consultant on our TV Partner Engineering team, you will own the technical relationship with one of our device manufacturing partners. Your mission is to ensure our partners build and launch high-quality TV devices on schedule. You will act as the primary technical advisor, guiding the partner through complex integration challenges and driving the resolution of critical bugs. This includes collaborating closely with internal Product and Engineering teams, leading essential testing programs, and proactively identifying and mitigating risks to guarantee a seamless user experience at launch.

Google TV is redefining the TV experience to make it highly personalized, Google-smart, and content-forward to help users access the world’s media. Through recent launches like Chromecast with Google TV, we bring together the best of Google. Google TV is focused on scaling across the OEM ecosystem; working closely with third-party streaming partners plus many teams across Google (for example: Ads, Play, and YouTube); and building a business on TV platforms, OTT devices, and mobile devices. With over 110 million active users of our products plus being amidst the quickly evolving media and entertainment industry, there are plenty of opportunities for the team and individuals in it.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance.
Act as the engagement manager taking responsibility for the success of our Android TV and Google TV partnerships.
Optimize implementations to increase business opportunities and manage the overall technical aspects to build strong, successful, long-term partnerships.

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Minimum qualifications:

Bachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
10 years of experience serving in the capacity of a technical solution architect in a cloud computing environment in customer/partner-facing roles.
5 years of experience with Kubernetes and Container based applications in the role of Technical Architect or Designer/Developer.
5 years of experience with private cloud infrastructure (e.g., architecture, installation and operation).
5 years of experience working with executives in Product, Engineering, and C-level organizations as a trusted adviser.

Preferred qualifications:

Master's degree in Computer Science or a related technical field.
Experience leading cross-functional teams and deliver end-to-end solutions to customers/partners.
Understanding of Sovereign Cloud requirements in EMEA and APAC, with experience working with private clouds in highly secure government installations.
Understanding of AI Models, Large Language Models, AI agents, AI Agentic workflows and AI specialized infrastructure especially as it relates to AI trends and issues within businesses.
Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

About the job

As Sovereign Technical Solutions Consultant, you will work as part of the dedicated team focused on identifying potential Sovereign Cloud opportunities, closing the sovereign strategic partnership agreements and enabling/supporting the partner to deliver Sovereign Solutions.

In this role, you will lead the technical discussions with internal stakeholders, including product and engineering and sovereign partners at strategic levels and will work as the trusted adviser to the VPs of Product and Engineering.

The scope of sovereign solutions includes all three flavors of Google’s sovereign portfolio including Google Cloud Data Boundary, Google Cloud Dedicated, and Google Cloud Air Gapped.

Responsibilities

Lead the technical discussions with sovereign partners in the partner selection, contracting and onboarding phases.
Coordinate the partner enablement by working with Learning Services team(s) and Product and Engineering.
Work as the technical POC for the partner for any support issues.
Work as the technical trusted adviser for the partner stakeholders and Google Product and Engineering teams.
Assist in promoting motions with partners to develop/execute sovereign pipelines.

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
10 years of experience serving in the capacity of a technical solution architect in a cloud computing environment in customer/partner facing roles.
5 years of experience with Kubernetes and Container based applications in the role of Technical Architect or Designer/Developer.
Experience with private cloud infrastructure (architecture, installation and operation).
Experience with technology and infrastructure architecture, security and compliance.
Experience working with executives in Product/Engineering/CTO/CIO organizations as trusted adviser.

Preferred qualifications:

Master's degree in Computer Science or a related technical field
Experience with private clouds in highly secure government installations, with an understanding of Sovereign Cloud requirements in EMEA.
Understanding of cloud infrastructure, security and application development and support processes experience
Understanding of AI Models, Large Language Models, AI agents, AI Agentic workflows and AI specialized infrastructure especially as it relates to AI trends and issues within businesses.
Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
Ability to lead cross-functional teams and deliver end-to-end solutions to customers/partners.

About the job

As Sovereign Technical Solutions Consultant you will work as part of the dedicated team focused on identifying potential Sovereign Cloud opportunities, closing the sovereign strategic partnership deals and enabling/supporting the partner to deliver Sovereign Solutions.

In this role, you will lead the technical discussions with internal stakeholders, including product and engineering and sovereign partners at strategic levels and will work as the trusted adviser to the VPs of Product and Engineering.

The scope of sovereign solutions includes all three flavors of Google’s sovereign portfolio including Google Cloud Data Boundary, Google Cloud Dedicated, and Google Cloud Air Gapped.

Responsibilities

Lead the technical discussions with sovereign partners in the partner selection, contracting and onboarding phases.
Coordinate the partner enablement by working with Learning Services team(s), and Product and Engineering.
Work as the technical point of contact for partners for any support issues.
Work as the technical trusted adviser for the partner stakeholders and Google product, and Engineering teams.
Assist in sell-with/co-sell motions with partners to develop/execute sovereign pipeline.

","hiringOrganization":{"@type":"Organization","name":"Google","sameAs":"https://www.google.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, UK","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Technical Solutions Consultant, Data Center Simulations","datePosted":"2025-08-11","description":"

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
3 years of experience in solution engineering and 1 year of experience in stakeholder management, professional services, or technical consulting.
3 years of experience developing discrete event or agent-based simulation models using software such as FlexSim, AnyLogic, or Emulate3D.
2 years of experience in system architecture and reading code (e.g., Python).

Preferred qualifications:

3 years of experience in interfacing with cross-functional stakeholders, delivering simulation models, including solution reuse or new methods to solve for the identified problem statements.
Experience with 3D visualization platforms and software engineering.
Experience in product management lifecycle and working with design and development teams.
Experience in automating simulation model outputs and creating concise visualizations.
Understanding of statistical principles and their application in manufacturing or operational environments.
Understanding of design principles (e.g., First Principles, Theory of Constraints).

About the job

The Partnerships, Delivery and Innovation team in Google Cloud have two priorities: Engineering Incubation and Customer Incubation. We are involved in engineering experimentation and customer innovation using the latest Artificial Intelligence (AI) products to help customers solve problems with Generative AI. In this role, you will work very closely with our product and engineering teams.

The US base salary range for this full-time position is $123,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Engage and collaborate with engineering, product management, data center design and operations, supply chain, and fleet deployment stakeholders to uncover and understand objectives, new features, and requirements.
Develop, implement, deliver, and analyze sophisticated discrete event simulation models using tools like FlexSim, AnyLogic, and advanced optimization solvers to address Cloud supply chain issues.
Develop model, simulation, and complete analysis to assess and evaluate system behavior under technical and business constraints, informing decisions.
Analyze simulation outputs to identify optimal system configurations and performance improvements, ensuring alignment with critical objectives.
Deliver highly accurate simulation models on time, adhering to stringent quality standards and project deadlines.

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
10 years of experience as a technical solution consultant in a cloud computing environment in customer/partner facing roles.
5 years of experience with Enterprise Applications in the role of Technical Consultant or leading Implementation.
Experience with technology including AI/ML and Data.
Experience with cloud infrastructure, security and application development and support processes.

Preferred qualifications:

Experience in developing software or infrastructure for distributed systems and with machine learning technologies.
Knowledge of AI Models, Large Language Models, AI agents, AI Agentic workflows and AI specialized infrastructure related to AI trends and issues within businesses.
Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
Ability to lead cross-functional team and deliver end-to-end solutions to customers/partners.
Ability to work with executives in Product, Developing, CTO or CIO organizations as trusted advisor.

About the job

In this role, you will help ServiceNow team understand the power of Google Cloud solutions, from infrastructure to Artificial Intelligence (AI), explaining technical features, helping partner design consultantation, build/deploy/manage ServiceNow applications on Google Cloud, and problem-solving any roadblocks. You will also have the opportunity to help ServiceNow leverage Google Cloud’s Generative AI services, including Large Language Models and specialized Machine Learning (ML) hardware developed by Google. You will also work on increasing the sell-to and sell-with with ServiceNow and drive the initiatives across both the companies.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
For United States Applicants :

The US base salary range for this full-time position is $227,000-$320,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
For United States Applicants :

The US base salary range for this full-time position is $227,000-$320,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Work with ServiceNow team to onboard ServiceNow solutions on Google Cloud; Work on optimizing ServiceNow solutions on Google Cloud and drive differentiation.
Drive initiatives by working with product and developing teams.
Generate opportunities by working with field, partner, and account teams.
Serve as the technical lead for the end-to-end relationship with ServiceNow.
Act as a trusted advisor to executives, including the Chief Technical Officer (CTO), Chief Information Officer (CIO), and Head of Product and Developers.

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Minimum qualifications:

Bachelor's degree in Computer Science or equivalent practical experience.
7 years of experience in project management and technical solution delivery.
Experience in networking, compute infrastructure (e.g., servers, databases, firewalls, load balancers) and architecting, developing, or maintaining cloud solutions in virtualized environments.
Experience in one or more of the following: Networking, DevOps, Security, Compute, Storage, Hadoop, Kubernetes, or SRE.
Ability to travel 30% of the time, as needed, for client engagements.

Preferred qualifications:

MBA or Master's degree in Computer Science, Engineering or a related field.
Cloud certification and experience with Kubernetes, GKE, or EKS.
Experience in one or more of the following disciplines: software development, managing Linux environments, network design and deployment, databases, storage systems.
Experience with networking and system design of load balancers, firewalls, and Virtual Private Network (VPN) in architecting, developing and maintaining production-grade systems.
Experience with Customer-facing migration including service discovery, assessment, planning, execution, and operations.
Excellent communication, writing, presentation, and problem-solving skills.

About the job

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

Google Distributed Cloud (GDC) is Google’s fully managed edge hardware and software product for enterprises and public sector to innovate with AI, keep data secure and independent, and modernize with Kubernetes based consistent and open developer experience from edge to cloud.

As a Technical Solutions Consultant (TSC), you will play a critical role in defining and building novel and scalable solutions that meet customer’s business objectives as well as training customers on how to best use the various Google Distributed Cloud (GDC) offerings. You will work closely with customers, partners, Engineering, Product, Sales and Customer Engineering.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $177,000-$263,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
The US base salary range for this full-time position is $177,000-$263,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Work with customer technical leads, client executives, and partners to manage and deliver successful implementations of cloud solutions becoming a trusted advisor to decision makers throughout the engagement.
Propose solution architectures and manage the deployment of cloud based distributed virtualized infrastructure solutions according to customer requirements and implementation best practices.
Work with internal specialists, Product, and Engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
Interact with business, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
Travel approximately 30% of the time for client engagements.

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Job Details

Remote Type Fully RemotePosition Type Full TimeJob Category Information Technology

Description

The Technical Solution Analyst works closely with the innovation team, business users, and fellow technical team members to implement, configure and maintain complex third-party software solutions that meet the business needs. A Solution Owner must have the ability to work as part of a team, providing technical expertise and thought leadership to our evolving application portfolio.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!

\nDUTIES AND RESPONSIBILITIES

Responsible for developing solution requirements, planning and executing implementation, and advocating concepts with internal business groups
Build relationships with business function partners, understand their objectives, and establish trust and dialogue on how to support those needs
Enhance, maintain, and troubleshoot existing applications with limited assistance
Provide trusted thought leadership, drive collaboration and deliver enterprise-oriented products
Assist business stakeholders in prioritizing project work, articulate clear prioritization and business justification to technology teams and convey IT constraints and dependencies to business users
Effectively communicate across business and technology teams to define project goals and objectives, solutions, and constraints
Be an evangelist for our team’s mission and priorities. Help others in our organization understand the team’s vision
Develop and manage strong partnerships with software providers, including vendor selection, contract/SLA management, operational support and influence future roadmaps
All other duties as assigned

Qualifications

EDUCATION & EXPERIENCE

Bachelor’s degree in related field, or equivalent
3+ years of professional experience in application implementation and support
Professional experience working with business leadership to support their objectives

Professional experience managing project timelines, resources, deliverables and constraints

SKILLS REQUIRED

Proven track records of delivering solutions to meet business needs with third-party software
Proven ability to write effective data and process documentation (including business and system requirements, business process diagrams and data flow diagrams).
Detail oriented with the ability to exercise sound judgment
Self-motivated individual
Excellent written and verbal communication skills

Ability to take ownership of a project and manage multiple tasks simultaneously to meet established deadlines.
Ability to motivate and influence teams without direct authority
Appetite for learning new systems and technology for future incorporation or integration to the loan production solution set
Practical knowledge in roadmap development, requirements definition and feature prioritization
Ability to thrive in a fast-paced work environment

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Technical Solutions Associate - Fixed term contract

Please note this is a fixed-term contract

Travel Partnerships and Media helps partners deliver excellent traveller and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

We are seeking a team member in a supporting role who can apply fundamental infrastructure and platform knowledge to a variety of technical and non-technical projects and tasks. As a Technical Solutions Analyst, you will assist in investigating issues, analysing data, resolving disruptions in both internal and external infrastructure, and contributing to service improvements.

In this role, you will:

Apply technical expertise in coordination with technical teams to resolve service and system disruptions.
Recommend interim and long-term solutions to complex problems to ensure successful resolution.
Develop and maintain support documentation for use by all levels of support personnel.
Identify simple known patterns (a figure, object, word, or sound) hidden in other distracting material and understand opportunities for improving services and/or products.
Confirm comprehension and understanding of complex information (e.g., legal, operational risk, and regulatory data) by correctly and answering routine questions.
Consider and understand the audiences' specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language.
Report clearly on current work status.
Coordinate bringing together different stakeholders with varied perspectives to develop solutions to issues and contribute suggestions.
Think holistically to identify opportunities around policies and processes to increase efficiency across organisational boundaries.
Assist with a whole system approach to analysing issues by ensuring all components (structure, people, process, and technology) are identified and accounted for.
Research and analyse complex technical data using statistical methods.
Identify that there is a need for process improvement and actively seek guidance from their manager on how to achieve this.
Demonstrate openness and flexibility in adapting their work to new processes to streamline and be more efficient.
Assist with the development of business area standards and procedures.
Collaborate with team members to develop and solve problems.

Experience and qualifications:

1+ years of experience
Bachelor's degree or equivalent experience. Technical degree preferred.
Demonstrates production and/or data analysis work experience.
Supporting day-to-day operations in technical environments.
A+ Certification or equivalent
AWS Foundational

Technical Skills:

Knowledge of SQL and Excel is essential.
Querybook, Splunk, Kibana, and Postman
Understanding of API, XML
Scrum/Agile methodologies
Salesforce, Jira, Confluence
Automation experience, AI
Experience in working with big datasets.
Python, C++, and other programming languages (nice to have)

Knowledge:

Collect information to understand problems and identify their origin.
Research precedents and known solutions for basic or routine problems.
Implements prescribed steps and ensures effective resolution, escalating troubleshooting if needed.
Familiarity with working with infrastructure services.
Ability to configure or operate cloud infrastructure through tools or interfaces.
Understand lower-level complex systems.
Broad understanding of observability and operational tools.
Foundational understanding of software testing principles.
Familiarise yourself with the basic concepts of one programming or scripting language (e.g. JavaScript or bash).
Know basic programming control flow and can write a simple function in a given language (e.g., fizzbuzz).
Basic understanding of how team goals fit a business need.
Assist with issue or incident investigations by gathering and documenting necessary information.
Identify, research, test, and escalate bugs to the appropriate team for resolution
Translate data analysis and findings into accessible visuals to identify chronic issues or product opportunities.
Understands how to proceed with collecting data on customer and employee satisfaction and supports the data collection and analysis process.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.","hiringOrganization":{"@type":"Organization","name":"Expedia Group","sameAs":"https://www.lifeatexpediagroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Czech Republic - Prague, Czechia","addressCountry":"Czechia","addressRegion":"Europe"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Technical Solutions Engineer","datePosted":"2025-07-16","description":"

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With

Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and nurture customer success.

We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.

This is a hybrid work environment where office presence is required 2-3 days a week.

Qualifications

What You'll Do:

Respond to customer product inquiries via telephone or in written, internet-based email.
Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
Document customer communication and recurring technical issues to support product quality programs and product development.

Required Product Knowledge and Technical Skills:

Working knowledge of the networking industry, products, and protocols
Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:
AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
A strong comfort level with Linux is highly desired
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud Environment/Automation a plus

Desired skills:

The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.

Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development – both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.

Education:

Minimum education is a B.S or ideally a MS in a technical field (CS/Networking preferred) or related. Industry certifications are preferred. Prior TAC experience preferred.

Additional Information

Benefits

Global company and market leader
Fantastic workplace culture
Central CBD location with flexible working arrangements
Great career prospects
Excellent facilities with modern tools of the trade
Breakout areas/free coffees at local cafe/table tennis/foosball/regular team events

Australian work Rights

Only candidates with Australian Citizenship, Australian Permanent Residency or otherwise a demonstrable legal entitlement to work in Australia for the duration of employment, will be considered for roles in Australia. Please review open roles in other geographical regions of Arista if you have complementary skills.

Technical Solutions Engineer

Job Summary

Are you a technical wizard with a passion for solving business challenges? Join our leading fintech company as a Technical Solutions Engineer and empower our diverse clients – from financial institutions to global brands – with transformative software solutions. You'll dive into client needs, architect custom solutions, and ensure seamless implementations, from on-premises systems to cutting-edge cloud environments.

Key Responsibilities:

•\tUnderstand and translate: Analyze technical requirements, transforming them into tailored solutions that drive value for our clients, both on-premises and in the cloud.

•\tDesign with excellence: Architect technical solutions that incorporate industry best practices and seamlessly integrate with existing infrastructure in both on-premises and cloud environments.

•\tCollaborate for success: Partner with developers, project managers, and quality assurance teams to deliver robust solutions aligned with project goals.

•\tBuild and test: Develop and rigorously test solutions to ensure high performance, scalability, and reliability in both on-premises and cloud deployments.

•\tTroubleshoot and resolve: Become the technical problem-solving hero! Rapidly tackle implementation and post-deployment issues, finding creative solutions to keep projects on track.

•\tCommunicate clearly: Break down complex technical concepts for diverse stakeholders – from fellow engineers to business executives – with clarity and confidence.

•\tClient support: Provide world-class technical support and assistance to our valued customers.

•\tStay ahead of the curve: Continuously learn about new technologies and trends, shaping the future of our solution offerings.

•\tAdvise and guide: Offer architectural guidance to customers, helping them build solutions that achieve their business goals.

•\tChampion quality: Lead design and solution reviews, ensuring technical excellence and adherence to best practices.

•\tDocument for success: Create and maintain detailed technical documentation (architecture diagrams, specs, requirements) that empower your team for long-term success.

Qualifications:

•\tEducation: Bachelor's degree in Computer Science, Engineering, or a related field.

•\tProven Experience: 5+ years as a Technical Solutions Engineer, System Engineer, Infra Engineer, or a similar role.

•\tTechnical Mastery: Deep understanding of on-premises infrastructure and cloud technologies (AWS, Azure, Google Cloud).

•\tContainerization Expertise: Experience with Docker, Kubernetes, or similar containerization technologies.

•\tSolution Architect: Proven success in designing and implementing enterprise-grade technical solutions.

•\tExceptional Communicator: Clearly articulate technical information to both technical and non-technical audiences.

•\tProblem-Solver: Exceptional analytical and troubleshooting skills for addressing complex issues with agility.

•\tTeam Player: Ability to thrive in a fast-paced and collaborative environment.

•\tCustomer Focused: Dedicated to understanding client needs and delivering solutions that exceed expectations.

Why Join Us:

•\tReal-World Impact: See your technical brilliance transform businesses within the dynamic fintech industry.

•\tDiverse Challenges: Work with a wide range of clients across various sectors, keeping your skills sharp and your mind engaged.

•\tEvolving Technologies: Explore and implement cutting-edge solutions, staying ahead of the technology curve.

•\tCareer Growth: Access opportunities to develop your skills and chart your own path within our growing organization.

Career Path

Our Technical Solutions Engineers have a wealth of opportunities for advancement. You could:

•\tProgress to Senior/Lead Roles: Tackle increasingly complex projects and mentor junior team members.

•\tBecome an Architect: Transition into a Solutions Architect or Enterprise Architect position, taking on more strategic design responsibilities.

•\tTechnical Project Management: Leverage your expertise to drive successful project delivery.

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About Medallion

As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.

We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.

About the role:
As part of your role, you will engage hands-on with customers during a critical phase in their customer journey and collaborate with colleagues in Customer Success, Operations, EPD, and Sales. You will work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs.You will also build evergreen integrations between internal and external systems to support workflow automation.

This role reports to the Head of Technical solutions and base compensation may land between $125,000-$165,000. In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.

Responsibilities:

Support our largest customers to strategize how they will migrate their existing data to Medallion
Owning the end-to-end data migration process, including data extraction from legacy systems, cleansing, transformation, and loading into target platforms
Engaging directly with clients or stakeholders to gather data requirements, resolve data discrepancies, and communicate migration progress or risks
Become the SME on our customers’ data while tracking milestones throughout the implementation
Build evergreen integrations from scratch to support the automation of workflows
Write SQL queries for data extraction, transformation, and reporting, with a focus on clean, maintainable code
Work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs
Set customer expectations/timelines, perform data validation, and migrate complex datasets into Medallion
Identify any blockers that could delay an implementation; partner with the appropriate internal and external teams to resolve
Build Python-based automation scripts for data ingestion, transformation, reconciliation, and migration validation
Partner with the EPD team to productize repetitive aspects of implementations that can be automated

Requirements:

6+ years of experience in data modeling and/or migration, ideally with complex data sets
4+ years of experience working directly with enterprise clients
Proven experience writing complex SQL queries and Python scripts, not just modifying existing code
- Additional coding languages are a plus
Ability to build bi-directional integrations between external and internal platforms
Ability to design, build, and optimize queries and data pipelines end-to-end, including data extraction, transformation, and loading (ETL) processes
Familiarity with relational databases (PostgreSQL, MySQL, SQL Server, or Oracle) in a migration or data pipeline context
Experience at a rapidly growing SaaS company, ideally at a B2B startup
Ability to motivate and maintain enthusiasm throughout the onboarding engagement
Experience in coordinating multiple complex data projects simultaneously

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