Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Position Summary:

The General Manager is a key leadership role responsible for the overall operations of The Campus at Playa Vista Commercial Property Owner’s Association. Serving as the primary liaison between Seabreeze and the Board of Directors, the GM ensures operational excellence, regulatory compliance, community engagement, and high-quality service delivery.

This individual brings deep industry knowledge and a commitment to excellence. From managing the Transportation Management Plan (TMP), Cost Share Agreements, entitlement obligations, vendors, and budgets to navigating CC&Rs, California civil codes, filming permits, and park reservations, the GM is accountable for all aspects of the commercial property owner’s association management. This role requires excellent interpersonal skills to foster relationships with Board members, business owners, tenants, vendors, residents, the master HOA, Ballona Restoration Company, LLC, The Ballona Wetlands Conservancy and public government agencies, including but not limited to Council District 11, LAPD, LAFD, LA Mayor’s Office, DWP, LA City Planning and U.S. Fish and Wildlife Service.

Essential Duties and Responsibilities:

Administration:

Draft correspondence in response to Board of Directors policies and other correspondence as it pertains to the Commercial Property Owner’s Association.
Direct and organize all office operations.
Ensure all safety measures are in place to mitigate risk to self and others.
Ensure that insurance coverage for the Association is adequate, as stated in the governing documents, and review insurance coverage, as necessary.
Establish relationships and maintain contact with the Association’s general counsel, under the direction and guidelines established by the Board of Directors.
Review and approve employee timesheets at the end of each pay period and ensure personnel files are maintained for all employees, including, but not limited to, vacation and sick leave records.
Proficient in reviewing and interpreting construction plans.

Budgeting:

In conjunction with the Board of Directors and Management Company, assist with the creation of the Association’s annual operating and reserve budgets.
Analyze and research probable operating and reserve increases or decreases for specific expense and income items in the Association’s annual budget.
Provide the Board of Directors with written justifications of budgetary increases or decreases to the Association’s annual operating and reserve budgets.
Provide the Board of Directors with data and subsequent budgetary trends and historical comparisons in the Association’s annual budget.
Review and monitor all Association budget accounts throughout the year to identify and adjust for variances and seasonal changes.

Procurement:

Ensure proper accounting and reconciliation for work and change orders.
Prepare and maintain a vendor list for the Association, ensuring that there are three vetted and qualified vendors for each of the following areas: carpentry, concrete, electrical, structural, and geotechnical engineering, project management, landscaping (annual maintenance contracts), Arborist, slope maintenance, biologist, and plumbing.

Contract Relations:

Under the direction of the Board of Directors and with the assistance of those appointed by the board, draft specifications for Requests for Proposal.
Review and monitor any open Request for Proposal requirements requiring review and approval by the Board of Directors, as prepared by those appointed by the board.
As directed by the Board of Directors, provide the Association’s general counsel with draft bid proposals for review and approval before presentation to the Board of Directors.
Accept contracts per specifications upon approval from the Board of Directors.
Manage all Park Permit, Filming and Photoshoot requests, Short-term License and Parking Agreements, forms, payment, reservation calendar, emails plus a separate dedicated email account, damage deposits, COIs, refunds, landscape coordination, etc.
Manage the Transportation Management Plan, which includes annual Transportation Trip Count Monitoring and Survey as required by the City of Los Angeles.

Accounting:

Review and ensure that the Financial Manager verifies journal entries via the Association’s monthly unaudited financial statements.
Review and approve Association checks for payment of Association invoices and ensure that the appropriate budget item is utilized when the invoice is processed for payment.
Provide recommendations to the Association’s Board of Directors regarding effective use of financial resources and prioritization of expenditures on a quarterly and annual basis.
Works with Accounts Receivable to monitor delinquent Association Member accounts and ensure adherence to the assessment collection process as indicated in the Association’s governing documents.
Monitor the receipt of all monetary payments made to the Association for park permits, Short-term License Agreements, Parking Agreements, and Photo shoots.
Ensure that monthly unaudited financial statements are received in a timely manner from the Association’s financial manager for review by the Association’s Treasurer.
Manage Reserve investments in response to the Board of Directors' authorization.
Work with CPA on annual filing of Tax Returns and Audit, and file those documents with government entities upon Board approval.

Maintenance:

Review, plan, and schedule maintenance for the Association's common areas and amenities.
Understands the overall condition of the Association’s properties, streets, slopes, and amenities. Gather observations and data in written form and provide recommendations to the Board of Directors on a course of action on issues.
Work with vendors and contractors to address and resolve issues related to the completion of contracted projects. Advise the Board of Directors of vendor/contractor issues, provide recommendations, and follow the Board’s guidelines for resolution.
Inspect and investigate possible unsafe vendor/contractor practices and conditions, and resolve as needed or recommend appropriate course of action to the Board of Directors.

Associate Manager:

Train and supervise new and existing employees.
Provide guidance and job development to employees on work practices, performance, and policies/procedures.
Conduct annual performance appraisals for employees and recommendations on salary actions.
Perform all other duties, special projects, and tasks as assigned.

Requirements

Knowledge, Skills, and Experience:

At least 6 years of community association and/or property management experience.
California real estate license is a plus.
Worked and developed strong relationships with various municipalities, not limited to, but including Council District, LAPD, and LAFD.
Extensive experience in working with large master planned communities that have a mix of retail, housing, and recreational spaces.
At least 6 years of supervisory experience; effective in motivating and building strong teams.
Effectively coordinate multiple projects, use time management skills, and exercise independent judgment.
Intermediate mathematics as well as written and oral communication skills.
Strong internal/external customer relation skills to communicate with all levels of management, employees, owners, and other stakeholders.
Work with confidential/sensitive information and use diplomacy and discretion in communicating such information.
Effective follow-up skills.
Professional image or business image, per policy, as well as personal etiquette.
Organizational, planning, project management, time management, and problem-solving skills.
Effectively and efficiently handle priorities and deadlines.
Meet scheduling and attendance requirements, per policy.
Highly proficient with Microsoft Office, Word, Excel, CINC, Strongroom and other community management platforms.

Minimum Education:

High School Diploma or equivalent required. Bachelor’s degree preferred.
BOMA designation is desired.

Availability:

Regular business hours and must be available for emergencies, as necessary.

Physical Job Description

The physical requirements outlined below are indicative of those essential for an associate to effectively carry out the core responsibilities of this position. Reasonable accommodations can be provided to facilitate individuals with disabilities in performing these crucial tasks:

Capacity to lift objects weighing up to 25 pounds.
Ability to sit for prolonged periods.
Capability to stand for extended durations.
Proficiency in verbal and written communication, both in person and via telephone, for the purpose of resolving issues and overseeing business operations with our clients.
Adequate finger dexterity for typing and keyboard usage.
Mobility to navigate the office environment for tasks such as making copies, sending mail and faxes, as well as walking throughout the outdoor property, including extensive walks in Parks and Slopes/Trails owned and managed by The Campus at Playa Vista.
Ability to operate motorized vehicles and legally drive throughout the community.

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.

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