{"@context":"https://schema.org","@type":"ItemList","name":"Administrator Job Role: Responsibilities, Skills, and Opportunities","description":"Discover the duties and skills required for an Administrator role. Learn about the job market, salary range, and essential tools for success. Find Administrator positions on top job boards.","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"JobPosting","title":"Administrator, Investor Services","datePosted":"2025-08-19","description":"

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.

HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.

Job Description

Investor Services Department

The HedgeServ Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.

Job Description

An Investor Services Administrator (“Administrator”) works as part of a team supporting the Investor Services Supervisor and Manager in the delivery of an efficient and high-quality service to our clients and their investors. The role provides an excellent opportunity for individuals to work in a client focused structure offering a wide range of experience to all employees.

Key Accountabilities of the Role

Receive and process investor transaction documents in accordance with the fund documentation requirements such as subscriptions
Maintain capital activity report and distribute to client (s) on a periodic basis
Complete and maintain AML requirements for all investor transactions
Provide money movement notification to the client (s) and prepare wire instructions for money movements for investor activity
Serve as daily client operational contact for investor servicing and maintain good relationships with clients
Display excellent organizational skills to meet SLA deadlines while adhering to procedures
Act as a mentor to junior staff and provide training under supervision of supervisor
Develop knowledge on allocations and performance calculations
Work on projects /Ad-hoc tasks as required
Demonstrate team player qualities within the investor services team

Education:

Accounting, Finance, Legal or Business Degree – Completed bachelor’s degree required.

Experience:

A minimum of 1 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.

Skills:

Flexible in terms of approach
Self-motivated with the ability to work independently as well as part of a team
IT Literate
Strong verbal and written communication skills
Strong analytical skills

","hiringOrganization":{"@type":"Organization","name":"HedgeServ","sameAs":"https://www.hedgeserv.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Investor Services Administrator","datePosted":"2025-08-20","description":"

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description

The HedgeServ Investor Services department has an established global presence, with operations located in theCayman Islands, Ireland, Poland, and USA. Through the company’s continued growth, the team is seeking candidates to expand our operations in Poland. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.

An Investor Services Administrator (“IS Administrator”) works as part of a team supporting the Investor Services Supervisor and Manager in the delivery of an efficient and high-quality service to our clients and their investors.

Key Responsibilities:

Receive and process investor transaction documents in accordance with the fund documentation requirements such as subscriptions
Maintain capital activity report and distribute to client (s) on a periodic basis
Complete and maintain AML requirements for all investor transactions
Provide money movement notification to the client (s) and prepare wire instructions for money
movements for investor activity
Serve as daily client operational contact for investor servicing and maintain good relationships with
clients
Display excellent organizational skills to meet SLA deadlines while adhering to procedures
Act as a mentor to junior staff and provide training under supervision of supervisor
Develop knowledge on allocations and performance calculations
Work on projects /Ad-hoc tasks as required
Demonstrate team player qualities within the investor services team

Our requirements:

Completed bachelor’s degree in business, accounting or finance
Minimum of 1 years’ experience in Finance field
Fluent English skills (minimum B2)
Good Excel skills
Strong analytical and problem-solving skills.
Strong attention to detail and well organized.
Ability to work under pressure and to tight deadlines.
Ability to be flexible and work effectively both within a team structure and independently.
Strong interpersonal skills.
Ability to positively influence team morale.
Take ownership of designated tasks.

What we offer:

Premium Health Insurance
Life Insurance
Sports Club Membership
My Benefit – Cafeteria System
Competitive Salary
Active Sports and Social Committee
Professional environment with great development opportunities
Training and development in a wide variety of areas to ensure staff are constantly developing and progressing their skills
Tuition policy with study leave and generous payment of all related fees

","hiringOrganization":{"@type":"Organization","name":"HedgeServ","sameAs":"https://www.hedgeserv.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kraków, Poland","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Senior Administrator - Investor Services","datePosted":"2025-08-06","description":"

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

What’s In It For You

Competitive salary
Hybrid working
Flexible working hours
Annual Salary Review
Pension
Private medical insurance
Dental plan
Life assurance
Income protection & Critical illness

Purpose of the Job
\nThe successful candidate will report into the Manager or Senior Manager of Investor Services. The incumbent will work collaboratively and pro-actively within the established Global Funds team in Guernsey. The Company intends to provide the full range of fund administration and accounting services, predominately to closed ended and limited liquidity fund structures. The description of key responsibilities and tasks below is for guidance only and is subject as the role develops.
\n
\nMain Responsibilities
\n• Be an integral part of the Investor Services Team coordinating client service, taking responsibility for assigned deadlines and the overall quality of deliverables to support Ocorian’s ever-growing and diversified international client base.
\n• Deliver high quality services to Ocorian’s clients for the full life cycle of operations, from take-on, to business-as-usual and on to termination.
\n• Assist with ensuring compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organisation.
\n• To support the administration of a portfolio of Fund structures and other entities to ensure all investor services related activities fall within the guidelines/stipulations of the statutory or governing documents. • Ensure that Ocorian policy and procedures are adhered to.

WHAT DOES THE ROLE ENTAIL ON A DAY-TO-DAY BASIS
\nClient service:
\n• Develop an understanding of clients’ organisations; understand clients’ expectations in line with the client service agreements.
\n• Help ensure the service delivery is consistently met or exceeded.
\n• Help the team Manager with client issues ensuring appropriate resolution, including regular liaison with clients, relationship managers and other operational managers to provide a seamless service.
\nBAU:
\n• Assist with the day to day delivery of the operational and investor servicing function.
\n• Assist in the completion of investor onboarding as part of the wider client onboarding and transition process. • Assist with new investor onboarding.
\n• Prepare or review CDD packs on simplified, standard and/or high-risk investors/structures.
\n• Prepare or review investors as part of a trigger event or periodic review.
\n• Process or review Fund Sub-Closes on core systems.
\n• Prepare or review investor capital call and distributions, including the review of investor notices.
\n• Prepare and/or review periodic bank account and cash reconciliations.
\n• Ensure appropriate handling of fund manager and investor calls and queries.
\n• Prepare all relevant activity within stated Service Level Agreements.
\n• Liaise with the KYC and Investor and On-Boarding Manager, FATCA/CRS and Compliance teams as required for guidance, advice and sign off.
\n• Assist as required in the implementation of projects related to Investor Services as and when required. Feed into the implementation of operation automation projects.
\n• Assist the Manager to ensure that all queries and tasks are resolved in a timely manner.
\n• Work as an effective team member with other internal providers to meet our key deliverables.
\n
\n#LI-JM1
\n#LI-Hybrid

Qualifications

The knowledge and skills you need to excel in this position include:
\n• A minimum of 3 years’ experience of working within the Fund Administration sector, with a focus on private equity and closed ended fund structures.
\n• A good working knowledge of AML and FATCA/CRS regulations.
\n• Demonstrable ability in on-boarding clients, funds and investors.
\n• Effective communication skills.
\n• Team Player.
\n• Good organisation skills.
\n• Flexible approach and attitude to work.
\n• Good attention to detail.
\n• A good understanding of Corporate Governance.
\n• Microsoft Office skills with focus on Excel skills

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

","hiringOrganization":{"@type":"Organization","name":"Ocorian","sameAs":"https://www.ocorian.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Guernsey, Guernsey","addressCountry":"Guernsey","addressRegion":"Europe"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Investor Services Senior Administrator","datePosted":"2025-08-20","description":"

Your Role

As an Investor Services Senior Admin you will be responsible for the execution of challenging tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HedgeServ and under the supportive supervision and guidance of a supervisor and manager. You can expect to be seen as a key member of the team, involved in all matters.

Every Investor Services Senior Administrator will receive the excellent Induction Training, in addition to both compulsory training as well as technical and personal development. HedgeServ operates a client focused structure which provides a wide-range of experience to all. We focus on adding value to our clients every day.

Key Accountabilities of the Role

Review investor transaction instructions to ensure all requisite information is provided.
Liaise with investors to obtain fully executed transaction instructions
Liaise with investors to ensure subscription proceeds are provided timely
Ensure appropriate AML/KYC documentation is provided by investors
Reconcile the subscription/redemption bank account daily, and notify all discrepancies to supervisor
Preparation of wire transfers to Prime Brokers, Investors and for payment of fees
Preparation of Investor Reporting and client reporting
Distribution of Fund Performance in line with client requirements
Preparation of investor audit requests
Establish good working relationship with other HedgeServ departments
Willing to work US hours

Education:

Accounting, Finance, Legal or Business Degree – Completed bachelor’s degree required.

Experience:
A minimum of 1 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.

Skills:

Should be flexible in terms of their approach and work ethic should be focused and results orientated
Should be self-motivated and have the ability to work on their own as well as part of a team
IT Literate
Strong verbal and written communication skills
Strong analytical skills

","hiringOrganization":{"@type":"Organization","name":"HedgeServ","sameAs":"https://www.hedgeserv.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Manila, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Investor Services Department.Relationship Manager, Investor Services","datePosted":"2025-07-21","description":"

Main Duties & Responsibilities

Grow the Bank’s market share in Trustee Services
Ensure that the assigned financial and business growth targets are achieved.
Undertake compliance reviews for all schemes under management in line with the CMA Act and Regulations.
Ensure all compliance matters identified from the compliance reviews are fully resolved.
Manage and ensure all risks associated with Trustee Services are mitigated.
Implement the Trustee Services strategy In line with the Bank’s strategy and policies.
Provide a service focused, knowledgeable and experienced point of contact for new and existing clients.
Attend Client meetings / AGMs and make presentations as appropriate.
Convene all the quarterly Trustee Meetings and undertake compliance reviews.
Ensure annual general meetings are convened as required.
Work closely with the client investment committees so as to bolster good working relationship.
Ensure that all the relevant returns are made to the regulators as stipulated by the CMA Act and Regulations.
Responsibility for resolution of audit matters for Trustee Services business
Undertake regular KYC / AML reviews for all clients under management
Ensure billing and collection of revenue for trustee services rendered
Perform any other duties which may be assigned
Maintain high level integrity and ethical standards.

Professional Qualifications & Experience

University Degree in Business Administration, Economics, Finance, Banking, or its equivalent from a recognized institution.
Capital Markets Program Certification
Trustee Development Program Certification
Relevant certification in business development, Finance or its equivalent is an added advantage.
Four (4) years’ experience in Trustee Services sector, three (3) of which should be in Relationship Management
Excellent understanding of the industry regulations for provision of trustee services
Excellent problem-solving skills.
Integrity & courage to challenge actions
Persuasion, management, and communication skills
Organizational and risk management skills
Creative approach, with the ability to anticipate challenges and develop innovative solutions.

","hiringOrganization":{"@type":"Organization","name":"KCB Group","sameAs":"https://kcbgroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kenya","addressCountry":"Kenya","addressRegion":"Africa"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Investor Services Manager","datePosted":"2025-07-02","description":"

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

The successful applicant must have a talent for developing / maintaining client relationships and will be responsible for building and managing an Investor Services team (locally and offshore). Responsibilities include processing transactions and updating client registers in response to client and investor instructions. Will also be responsible for our AML Services product offering; utilizing our in-house proprietary technology platform working with large established alternatives managers.
\n
\nResponsibilities

Responsible for a portfolio of investors and clients for AML/KYC onboarding and periodic review process
Lead on-boarding of new clients and be involved in marketing efforts at a local and international level.
Process subscription/contribution, redemption/distribution and transfer activity including the review of documentation received from fund investors
Create/maintain/execute procedures including but not limited to gathering and maintaining due diligence documentation from fund investors – to include AML to Cayman, US and European standards, FATCA & CRS
Coordinate the distribution of various investor specific documents including (but not limited to) Investor Statements, K-1’s, audited Financial Statements, and other fund specific reports and literature
Support other IQ-EQ departments, provide and share AML/KYC expertise during day to day business
Maintain shareholder and partnership registers with accurate and up to date information
Participate in various audit missions and provide supporting documents for internal and external AML audits
Prepare and be confident to present reports concerning the status of client’s investors.
Liaising with fund AML officers where necessary and facilitate periodic AML fund audits
Ensure client files are duly monitored and appropriate actions are taken for incomplete KYC files (eg: team meetings to problem solve, manage internal and client escalation processes, take action with investors, etc)
Ensure company controls are implemented and monitored
Ensure compliance with regulatory requirements
Provide regular feedback to Management
Host and participate in client meetings, board meetings and other internal committees.
Be willing to act as AML officer and director for CIMA registered fund

Qualifications

University Degree majoring in Business, Economics or a related field.
Minimum of 5 years’ in AML/KYC or Compliance with relevant Fund Administration experience; preferably including Private Equity and Hedge funds.
Accredited compliance qualification (ACAMS, ICA, etc.)
Proficient in MS Office Suite, prior experience using accounting software like Paxus & Investran are desirable.
Detailed knowledge of Cayman Islands AML / KYC processes and procedures is essential.
Ability to demonstrate technical expertise and apply commercial acumen to achieve the company’s strategic objectives.
Knowledge of strong corporate governance practices and the understanding and experience of risk mitigation
Self-starter able to independently manage deadlines and expectations with limited supervision
Team oriented with the desire to thrive in a diverse, dynamic and collaborative environment
Strong client relationship & interpersonal skills
Awareness and understanding of cross jurisdictional cultural differences
Excellent written and verbal communication skills
Ability to work efficiently under tight deadlines with strong leadership, project management and organizational skills.

Additional Information

IQ-EQ offers an attractive remuneration package dependent on experience and qualifications in the range of
\nUSD $125,000 – USD $140,000.00 as well as statutory benefits. No agencies at this time please

","hiringOrganization":{"@type":"Organization","name":"IQ-EQ","sameAs":"https://iqeq.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"George Town, Cayman Islands","addressCountry":"Cayman Islands","addressRegion":"North America"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Investor Services Specialist","datePosted":"2025-08-06","description":"Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together.
In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more.
The Investor Services Specialist will play a critical role in managing the daily flow of Investor Relations operations, including processing capital activity, coordinating investor and administrator requests, and ensuring the accuracy of internal reporting and records. This role combines exceptional organizational skills, attention to detail, and the ability to manage and prioritize multiple workstreams in a high-accountability environment. Reporting to the Senior Investor Relations Manager, this role serves as a central hub for day-to-day investor operations. The successful candidate will collaborate across internal and external stakeholders to deliver timely and high-quality service to institutional investors and support our internal processes. This role is a means to make a difference: the client service processes you lead will directly enhance Voleon’s leading position in the world of quantitative finance.\n

Key Responsibilities

Manage daily investor operations, including processing subscriptions, redemptions, and transfers in coordination with the fund administrator
Track and prioritize incoming inquiries, ensuring timely, accurate, and professional responses to both internal and external stakeholders
Ensure accurate and complete internal reporting, collaborating with colleagues in Investor Relations, Legal, Operations, and Compliance
Contribute to process improvements, identifying operational risks or inefficiencies and proposing solutions

Qualifications

2+ years of experience in client service or investor relations at a hedge fund, asset manager, or similar financial institution
Demonstrated ability to manage capital activity, reporting workflows, or reconciliation processes in a deadline-driven environment
Outstanding organizational skills, with the ability to balance multiple priorities and remain detail-oriented under tight deadlines
Strong written and verbal communication skills, with professionalism in all stakeholder interactions
Confidence working with internal systems and data, including fund documentation and workflow tracking tools
Eagerness to work with diverse teams
Bachelor’s degree in a business, finance, or quantitative discipline or equivalent applied experience
Ability to travel regularly to our Berkeley office if working remotely

The base salary range for this position is $105,000 to $115,00 in the location(s) of this posting. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation such as bonus compensation and other benefits. Our benefits package includes medical, dental and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match.
“Friends of Voleon” Candidate Referral ProgramIf you have a great candidate in mind for this role and would like to have the potential to earn $7,500 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms and conditions please make sure to review the Voleon Referral Bonus Program. Equal Opportunity EmployerThe Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. Vaccination RequirementThe Voleon Group has implemented a policy requiring all employees who will be entering our worksite, including new hires, to be fully vaccinated with the COVID-19 vaccine. This policy also applies to remote employees, as such employees will be asked to visit our offices from time to time. To the extent permitted by applicable law, proof of vaccination will be required as a condition of employment. This policy is part of Voleon’s ongoing efforts to ensure the safety and well-being of our employees and community, and to support public health efforts.
#LI-JP1","hiringOrganization":{"@type":"Organization","name":"The Voleon Group","sameAs":"https://voleon.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Associate, Investor Services","datePosted":"2025-08-07","description":"

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

An associate role to support core investor servicing operations for private equity and real estate fund clients, with a focus on delivering a high standard of client service and operational excellence.

Assist with uploading of capital events notices, PCAPs, and financial statements via the Investor Portal

Perform updates to the CRM, including investor details, contacts, and wire instructions updates

Help organize task lists in our project management software, Teamwork Projects
Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance
Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)

Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements

Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

You are an accounting, finance, or business administration graduate or equivalent

You have a minimum of 1 to 2 years of experience in fund administration, investor relations, or transfer agency services within a private equity or alternative investment environment

You have Basic knowledge of AML/KYC regulations and compliance practices

You have exposure to fund administration platforms (e.g., Investran, eFront, Allvue, or similar)

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.

Job Description

Investor Services Department

The HedgeServ Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. Through the company’s continued growth, the team is seeking candidates to expand our operations in Poland. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.

Job Description

An Investor Services Supervisor (“IS Supervisor”) is an integral part of the Investor Services team ensuring that the highest quality of service is delivered to both clients and investors. An IS Supervisor is the focal point for day to day activities and is responsible for delegating activities to the team and performing a first level review on capital activity, wire transfers, AML, FATCA and CRS. An IS Supervisor reports to an IS Manager who completes the second level review. An IS Supervisor is responsible for ensuring operational excellence in all activities prepared by the Investors Services team ensuring that the company’s control environment is adhered to.

Key Responsibilities:

Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions.
Advise and assist Investor Services Administrator to ensure subscription proceeds are received timely.
Review AML/KYC, FATCA/CRS documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
Review investor transactions on HedgeInvestor® (HedgeServ’s proprietary Investor Services System)
Review the reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items.
Review wire transfer instructions for all payments processed.
Assist with bank account openings and closures for clients
Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes
Client Reporting – review client reports, including but not limited to, Capital Activity Reports, ERISA Reports, Authorized Share Capital Reports
Preparation of Fund Audit requirements
Review of Investor Audit requests prior to distribution to investor/auditors
General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance information requests.
Handle complex calls from investors and clients on AML, FATCA and CRS related queries.
Establish effective working relationships with the NAV, QA, and Compliance Departments within HedgeServ
Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director

Our requirements:

A minimum of 2 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Strong attention to detail and well organized.
Ability to work under pressure and to tight deadlines.
Ability to be flexible and work effectively both within a team structure and independently.
Strong inter-personal skills.
Good initiative tempered with identifying when escalation is required.
Reliable, dependable and committed.
Take ownership of designated tasks.
Act as a role model for HedgeServ.

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Company Description

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

Assist with uploading of capital events notices, PCAPs, and financial statements via the Investor Portal

Perform updates to the CRM, including investor details, contacts, and wire instructions updates

Help organize task lists in our project management software, Teamwork Projects

Qualifications

You are an accounting, finance, or business administration graduate or equivalent

You have a minimum of 1 to 2 years of experience in fund administration, investor relations, or transfer agency services within a private equity or alternative investment environment

You have Basic knowledge of AML/KYC regulations and compliance practices

You have exposure to fund administration platforms (e.g., Investran, eFront, Allvue, or similar)

Additional Information

We are a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy‐out, Venture Capital, Real Estate and Fund‐of‐ Funds. For new General Partners, we provide consulting services to help accelerate the launch of their funds in addition to our full fund administration services. For established General Partners, we provide administration services and technology to whole fund families or select funds, to help scale their fund operations rapidly and efficiently.

\n\n \n

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities:

Respond to client and investor requests including but not limited to:\n
- Granting access to the investor portal
- Updating investor information
- Assisting with new investor onboarding
- Financial information questions
- Assist with completing audit documents
\n
Assist with ad-hoc projects such as:\n
- Financial and Tax reporting
- Capital call and distribution tracking
- Wire preparation
\n
Compile and organize investor CRM information with updated and accurate client information
Communicate and provide information to the technology team to set up client portals
Run Anti-Money Laundering (AML) reports and update AML database as needed
Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
Responsibly secure and handle sensitive financial and personal data
Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications and Experience:

Bachelor’s Degree required
Experience in a client-oriented office environment, preferably in a related industry
Proficiency in Microsoft Office applications, particularly Excel and Outlook
Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
Proven ability to manage competing priorities and deadlines
Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Compensation range: $58,000-$61,000 annually. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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Job Description

Investor Services Managers are responsible for the ongoing management of the Investor Services process within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a Director and Managing Director. Every Investor Services Manager will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the Director and Managing Director.

Key Accountabilities of the Role

The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on both client structure, client requirements and business needs.

Resolve investor transaction enquiries escalated by Supervisor or Administrator
Ensure all aged items on TA bank reconciliations are resolved timely
Resolve complex AML/KYC documentation issues in conjunction with Compliance department MLRO where required
Review Investor Transactions on HedgeInvestor® (HedgeServ proprietary Investor Services System)
Review of Redemption Payment Schedules
Review and release wire transfer payments
Ensure investor reporting is provided accurately and timely as agreed with client
Ensure client reporting is provided accurately and timely and in line with agreed client expectations
Handling complex calls from investors
Identify areas for improvement in processes, personnel and structure for discussion with Director
Establish and maintain effective working relationships with the NAV, QA, Compliance departments within HedgeServ
Review annual fund audit requirements ensuring all items are addressed timely and accurately
Ensure all investor audit requests are responded to accurately and timely
Manage multiple client relationships ensuring constant liaison with both the client and the relevant NAV manager ensuring consistency and clarity of service
Manage investor services recruitment, training and performance evaluations
Review documentation upon initialization of new clients

HedgeServ operates a client focused structure which provides a wide-range of experience to all levels of employee. As such Investor Services Manager should be flexible and willing to adapt. Investor Services Manager should be capable of managing a team of up to 8 staff servicing multiple clients with various requirements and deadlines.

Skills:

IT Literate
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required
Strong systems, product and process knowledge
Reliable and dependable
Approachable
Committed
Ability to positively influence team morale

Education:

Accounting, Finance, Legal or Business Degree – Minimum 2.2 honors degree

Experience:

A minimum of 5 years’ experience working in a hedge fund administration firm with at least 3 of those at Supervisor level is required. Alternative hedge fund experience may be considered
Ability to manage a team of up to 8 staff servicing multiple clients with various requirements and deadlines

","hiringOrganization":{"@type":"Organization","name":"HedgeServ","sameAs":"https://www.hedgeserv.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Director, Investor Services","datePosted":"2025-08-19","description":"

The Investor Services Director is responsible for all aspects of the Investor Services and Transfer Agency processes and is charged with providing a first-rate service to clients. This role contributes to the development and implementation of system, procedural and operational enhancements and as such requires a solid understanding of service requirements and Hedge Fund Administration.

The Investor Services Director will be required to execute the below listed tasks under the supervision and guidance of a Managing Director. The Director will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific and industry training may be provided by the Managing Director.

Key Accountabilities of the Role

The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on client structure, client requirements and business needs.

Work as part of a team of managers, directors and managing directors, who have ongoing responsibility for developing all aspects of HedgeServ services
Participate in new client meetings demonstrating Hedge Investor and outlining HedgeServ’s solution to their needs
Responsible for investor services recruitment, training and performance evaluations
Understand the regulatory environment in conjunction with the Compliance Department to ensure HedgeServ’s full compliance with such regulations
Responsible for all aspects of investor transaction processing, reporting, and dealing with ad hoc client requests
Ensure the HedgeServ Investor Services team operates within a clearly defined, documented and tested control environment
Responsible for documentation review upon initialization of new clients and the take-on of clients from other administrators
Resolve all employee issues in conjunction with HR and the MD group
Resolve complex AML/KYC documentation issues in conjunction with the Compliance department and MLRO where required
Handling complex calls from investors and clients
Identify areas for improvement in processes, personnel, structure and discuss with Managing Director
Establish and maintain effective working relationships with the NAV, QA and Compliance departments within HedgeServ
Manage multiple client relationships ensuring constant liaison with both the client and the relevant NAV Director ensuring consistency and quality of service

HedgeServ operates a client focused structure which provides a wide range of experience to all levels of employee. As such an Investor Services Director should be flexible and willing to adapt.

The Investor Services Director should be capable of managing teams of up to 30 staff in both an office and remote working environment, servicing multiple clients with various requirements and deadlines .

Pre-requisite knowledge, skills and experience

Work Experience:

Minimum of 9 years’ experience working in a Hedge Fund Administration Firm at a senior level with at least 3 of those at Manager level. Alternative Hedge Fund experience may be considered.

Education

Min. 2.2 honors degree in Accounting, Finance, Legal or Business

Skills

IT Literate
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to work effectively both within a team structure and individually
Strong inter-personal skills
Good initiative tempered with identifying when escalation is required
Strong systems, product and process knowledge
Reliable and Dependable
Approachable
Ability to positively influence team morale
Demonstrate leadership skills
Act as a role model for HedgeServ

","hiringOrganization":{"@type":"Organization","name":"HedgeServ","sameAs":"https://www.hedgeserv.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Associate, Investor Services","datePosted":"2025-08-14","description":"

Company Description

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

Assist with uploading of capital events notices, PCAPs, and financial statements via the Investor Portal

Perform updates to the CRM, including investor details, contacts, and wire instructions updates

Help organize task lists in our project management software, Teamwork Projects

Qualifications

You are an accounting, finance, or business administration graduate or equivalent

You have a minimum of 1 to 2 years of experience in fund administration, investor relations, or transfer agency services within a private equity or alternative investment environment

You have Basic knowledge of AML/KYC regulations and compliance practices

You have exposure to fund administration platforms (e.g., Investran, eFront, Allvue, or similar)

Additional Information

Would you like to work in an organisation that encourages and supports you to be your best? At CFS you'll join an organisation that is so much more than striving to give our customers financial freedom in retirement. It's at the heart of what we do and that's why we are committed to developing a culture of expert and passionate people.

Your Team
As a Customer Service Representative, you'll have the chance to positively impact our members' lives and enhance the experience for our customers, which include financial advisers and employers distributing our products. Our Contact Centre, consisting of 130 dedicated employees, are committed to realising our vision of becoming Australia's first choice for retirement and investment savings. This role encompasses four tiers, offering you the opportunity for continuous personal growth and upskilling as you progress through the Contact Centre, contributing to your professional development.

At CFS, we believe work life balance means something different for everyone, this role is based in our Sydney CBD office. The first 6 weeks are full time in office and then you can work up to 2 days per week from home with greater flexibility on offer (after initial 6 months) to suit your lifestyle goals.

Please note, these positions will be commencing on 7th October 2025. Interviews will take place on 9th and 16th of September 2025.

Your Responsibilities

Be the primary point of contact, delivering exceptional customer service and empathy to inbound calls from our customers addressing enquiries about superannuation, investments, and pensions.
Simplify intricate information for our members in a manner that's easy for them to comprehend.
Skillfully utilise our knowledge library and website to source vital information.
Swiftly identify and elevate issues for comprehensive investigation and resolution.
Embrace a drive to achieve key performance indicators while remaining open to coaching and feedback, fostering continuous improvement and growth.

Your Capability and Experience

A passion for providing exceptional customer service with a special focus on empathy
Experience in Retail, Hospitality and Contact Centre's are desired but not necessary
You thrive in fast-paced, results-orientated environments, finding fulfillment in such settings
Possess excellent communication and active listening skills, ensuring a seamless and professional exchange with customers
Enjoy learning about new systems and demystifying complex information.

What to Expect
At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions
Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
Access to 24/7 confidential support covering safety, medical and mental health services
Additional leave day to celebrate your birthday
Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event
Exclusive discounts on retail, travel and entertainment

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality, and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

This role is based on Gadigal land (Sydney).

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

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As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Investor Services Call Center

Location: Denver, CO | Hybrid

Get To Know The Team:
Join our amazing team, striving to exceed client expectations with every interaction. This group, The Transfer Agency, provides back-office financial services to over 40 Clients and their investors, supporting multiple types of funds. These services include establishing accounts, processing shareholder and broker/dealer trades, facilitating money movement between the fund and shareholders, completing analysis of fund and investor data, and more. If you are driven and enjoy client interaction, you should apply! We will train!

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Respond to shareholder and Broker/Dealer inquiries related to general account information, fund performance, fund portfolio holdings, cost basis, etc.
Review new account documentation and establish accounts as needed
Review and respond to requests from clients, intermediaries and shareholders
Communicate complex financial information in tangible, simple terms
Analyze and complete trades, maintenances, statement requests and written inquiries
Correspond with and contact Dealers and Investors as needed
Research and callout to Broker/Dealers in regards to NSCC trading
Perform callout campaigns for Clients

What You Will Bring:

Bachelor’s degree or equivalent combination of work and education experience preferred
Must have previous customer service experience and ideally financial services
Attention to detail, accuracy and ability to multitask required
Computer experience (Word, Excel, Microsoft Outlook)
Ability to work independently as well as in a team environment
Must be willing to work on site 6 days/month
Regular hours will be 7:00 AM - 3:30 PM MT
Initial training will be one month from 7 AM - 4 PM MT

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

#LI-RS1
#LI-HYBRID

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

Colorado: Salary range for the position: 19.00 USD/hour to 26.00 USD/hour.

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INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)

IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation.

IFDSL services and supports a diverse range of products across multiple fund domiciles on behalf of global Asset Managers. Our unique set up provides the expertise, scale, technology and strategic support and partnership to our clients. We are deeply involved, with the support of our Shareholders, in the evolution of our Industry, towards more Innovation and Digital transformation.

IFDS Luxembourg currently services a total of €1,100 billion AUM for some of the most sophisticated and demanding asset managers in the industry. Our footprint in Luxembourg is about 320 people and we have more than 700 people globally supporting our Luxembourg businesses.

Our Mission and Values:

Our mission is to ‘build great experiences for our clients, their customers and our employees’.

This is achieved through our values of ‘PACE & L’ : Professional, Accountable, Client Focused, Excellence and Leadership.

Your Role

The Investor Services Associate 1 acts as the first point of contact for all daily external enquiries received by the Investor Services department. By demonstrating excellent communication skills, a team-oriented approach and by successfully handling multiple demands from external parties or the management line. The Associate 1 will deliver a high quality of service to all clients in line with the company’s targets and expectations.

Your team

The Investor Services team answers all queries received via phone, email, facsimile and post from shareholders, brokers or financial intermediaries, as well as fund promoters and fund management companies.

Your Responsibilities

Answer to all phone calls and queries in the most accurate manner within the time frame given by our clients.
Provide support, escalate when necessary to senior members of the team and resolve any queries received from external and internal parties
Be prepared to achieve and strive to exceed minimum standards in line with KPIs, SLAs & Key Result Areas, both in terms of quality, productivity and accuracy of information given to the customer
Process data to produce reports and ad-hoc documents requested by internal and external parties.
Perform callbacks to validate data changing and high value trades in order to secure the process.
Acknowledge complaints received form external parties and resolve the matter within the legal timeframe.

Your Profile

Successfully attended final second-level education (BAC+2 minimum) or equivalent professional qualification
University degree in accounting, banking, finance or business administration will be considered as a plus
Preferably 1-2 years’ working experience in Transfer Agency or Financial Services
Good computer skills (MS Office: Excel, Word, PowerPoint and Outlook…)
Excellent communication skills - fluent in English (written & oral)
Other European Languages (French, German, Dutch, Italian, Spanish or Portuguese) are considered as an asset
Ability to work independently and as part of a team, under pressure while maintaining high accuracy and quality standards also with large work volumes/multiple demands from external parties or the management line
A clear and analytical methodical approach to problem-solving; administrative and organizational skills; meet tight deadlines with initiative and team-oriented spirit
Adhere to existing procedures and controls in place and eager to learn
Strong client focus

","hiringOrganization":{"@type":"Organization","name":"State Street","sameAs":"https://www.statestreet.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg, Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Investor Services, Associate 1","datePosted":"2025-08-04","description":"

INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)

Our Mission and Values:

Our mission is to ‘build great experiences for our clients, their customers and our employees’.

This is achieved through our values of ‘PACE & L’ : Professional, Accountable, Client Focused, Excellence and Leadership.

Your Role

Your team

Your Responsibilities

Answer to all phone calls and queries in the most accurate manner within the time frame given by our clients.
Provide support, escalate when necessary to senior members of the team and resolve any queries received from external and internal parties
Be prepared to achieve and strive to exceed minimum standards in line with KPIs, SLAs & Key Result Areas, both in terms of quality, productivity and accuracy of information given to the customer
Process data to produce reports and ad-hoc documents requested by internal and external parties.
Perform callbacks to validate data changing and high value trades in order to secure the process.
Acknowledge complaints received form external parties and resolve the matter within the legal timeframe.

Your Profile

Successfully attended final second-level education (BAC+2 minimum) or equivalent professional qualification
University degree in accounting, banking, finance or business administration will be considered as a plus
Preferably 1-2 years’ working experience in Transfer Agency or Financial Services
Good computer skills (MS Office: Excel, Word, PowerPoint and Outlook…)
Excellent communication skills - fluent in English (written & oral)
Other European Languages (French, German, Dutch, Italian, Spanish or Portuguese) are considered as an asset
Ability to work independently and as part of a team, under pressure while maintaining high accuracy and quality standards also with large work volumes/multiple demands from external parties or the management line
A clear and analytical methodical approach to problem-solving; administrative and organizational skills; meet tight deadlines with initiative and team-oriented spirit
Adhere to existing procedures and controls in place and eager to learn
Strong client focus

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About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here.

Our Culture

Our culture is tied to our mission, which is to understand how the world’s markets and economies work, and to translate that into world-class investment performance. This requires an extraordinary team, defined by the best individuals and the best portfolio of people, operating in an idea meritocracy. In this, we are uncompromising on our shared values of excellence, truth, integrity, humility, and courage. Our aspiration of a vibrant idea meritocracy requires diversity of thought – this comes from diversity of background, identity, experience, and so much more. We pursue inclusion because it’s how we unlock the power of that diversity and make sure the best ideas get heard. To sustain this way of being through lots of years and lots of circumstances, we invest in meaningful work and meaningful relationships – the purpose and joy that comes from tackling something challenging and worthy, alongside people who make us better versions of ourselves.

About the Operations Department

The goal of the Operations Department is to enable Bridgewater's ongoing investment engine and client requirements by proactively driving solutions through effective management of people, processes, and partners. Overall responsibilities include:

Trade life cycle support (e.g. trade confirmation, collateral, reconciliation, etc.)
Fund and Investor services (e.g. capital flows, various investor reporting, etc.)
Fund Accounting (e.g. pricing & valuation, books and records, etc.)
On & off-boarding and maintenance of investor accounts, trading and settlement counterparties, as well as fund launches, new markets & instruments
Tax, Audit, and regulatory & compliance support for BW, its funds, and clients
Driving industry leading back-office solutions and engaging in thought leadership and strategic partnerships with internal and external stakeholders to shape key outcomes (e.g., BW Front Office, partners)

Bridgewater has grown over our 50 years, transforming from an investment boutique to a leading global institutional asset manager. To manage this excellently, Bridgewater places explicit focus on evolving our world-class investment and support infrastructure inclusive of utilizing external partners for key processes. Operations, as a mission-critical department, is constantly evolving the ways in which it meets its goals and responsibilities. Bridgewater operates a best-in-class “tri-party model” that enables us to remain responsible for investment management and oversight of our back office, while also taking advantage of the independent processes and technology of two strategic partners who are industry leaders in this space.

Position Summary:

The role of Investor Services Associates in Operations is comprised of (1) monitoring and managing the deliverables and performance of outsource providers, (2) operating internal processes and procedures and (3) improving and evolving both (e.g. participating in initiatives enabling support of new products, markets, and unique investor requirements, enhancing processes and controls, etc.).

One of the key advantages of the role of the Investor Services Associate as compared to a traditional Investor Services role is that our Associates are developed more as “generalists” who can understand the end-to-end processes, as opposed to being specialists in a particular product or process.

We are seeking motivated, agile, and results-oriented people to be part of the team critical to enabling Bridgewater to implement new investment ideas rapidly and meet the increasingly sophisticated needs of our clients.

Responsibilities would include:

Provide Quality Control oversight of Outsource partners to ensure mission-critical Investor Services responsibilities are met including excellent escalating and troubleshooting of problems
Produce various internal and external reporting, including but not limited to client, regulatory, risk & control and management metrics
Act as liaison between outsource partner(s) and internal BW departments (e.g. client service, legal, investment engine) for queries and on various projects and initiatives such as a new fund launch
Identify problems and inefficiencies with various process and develop and implement solutions (e.g. streamline redundant processes, automate controls & reports, etc.)
Contribute towards training, testing, and certification of other Associates over time to ensure a high level of cross-training and fungibility

Minimum Qualifications

Bachelor’s degree, demonstrating a strong academic record from a competitive school
2-7 years’ relevant experience in Investor Services, in a financial services or legal setting (e.g. hedge fund, investment banking, hedge fund administration, private equity, corporate law firm focused on asset management advisory)
Strong skills in relevant software applications, particularly Excel, SharePoint, PowerPoint. Data manipulation and coding skills are also valuable (e.g. pivot tables, macros, VBA, SQL, “R”, etc.)
Strong sense of personal responsibility, ownership mentality, reliability, results-orientation
Excellent ability to detect and trouble-shoot problems, logical reasoning, and common sense
Process orientation (ability to both follow and streamline machines)
Strong Communication, interpersonal and customer service skills, including the ability to hold others accountable
Learning agility and flexibility to keep up with what can be an uncertain and/or changing environment

Physical Requirements

This role will follow a hybrid schedule, with an onsite requirement of four days per week at our Westport, CT campus.

Compensation

The wage range for this role is $110,000 - $175,000 inclusive of base salary and discretionary target bonus. The expected base salary for this role is between 80% - 90% of this wage range.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits.

Explore more information about Bridgewater’s benefits on our website here.

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer

","hiringOrganization":{"@type":"Organization","name":"Bridgewater Associates","sameAs":"https://www.bridgewater.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Westport, CT","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Assistant Manager, Investor Services","datePosted":"2025-08-05","description":"

\n\n

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

","hiringOrganization":{"@type":"Organization","name":"CSC","sameAs":"https://www.cscglobal.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore, Karnataka, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Investor Services, Associate 1","datePosted":"2025-08-12","description":"

INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)

Our Mission and Values:

Our mission is to ‘build great experiences for our clients, their customers and our employees’.

This is achieved through our values of ‘PACE & L’ : Professional, Accountable, Client Focused, Excellence and Leadership.

Your Role

Your team

Your Responsibilities

Answer to all phone calls and queries in the most accurate manner within the time frame given by our clients.
Provide support, escalate when necessary to senior members of the team and resolve any queries received from external and internal parties
Be prepared to achieve and strive to exceed minimum standards in line with KPIs, SLAs & Key Result Areas, both in terms of quality, productivity and accuracy of information given to the customer
Process data to produce reports and ad-hoc documents requested by internal and external parties.
Perform callbacks to validate data changing and high value trades in order to secure the process.
Acknowledge complaints received form external parties and resolve the matter within the legal timeframe.

Your Profile

Successfully attended final second-level education (BAC+2 minimum) or equivalent professional qualification
University degree in accounting, banking, finance or business administration will be considered as a plus
Preferably 1-2 years’ working experience in Transfer Agency or Financial Services
Good computer skills (MS Office: Excel, Word, PowerPoint and Outlook…)
Excellent communication skills - fluent in English (written & oral)
Other European Languages (French, German, Dutch, Italian, Spanish or Portuguese) are considered as an asset
Ability to work independently and as part of a team, under pressure while maintaining high accuracy and quality standards also with large work volumes/multiple demands from external parties or the management line
A clear and analytical methodical approach to problem-solving; administrative and organizational skills; meet tight deadlines with initiative and team-oriented spirit
Adhere to existing procedures and controls in place and eager to learn
Strong client focus

","hiringOrganization":{"@type":"Organization","name":"State Street","sameAs":"https://www.statestreet.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg, Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Supervisor, AIFS Investor Services","datePosted":"2025-08-18","description":"

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Alternative Investment Funds Investor Services Team. Our primary goal is to provide exceptional customer service and administration servicing for our clients’ assigned hedge and private equity funds.

What you will do:

You will be responsible for the oversight of onboarding investors into our clients’ hedge and private equity funds. We need your due diligence and attention to detail to ensure all proper data points and documentation were received and inputted correctly at the time of a subscription. Once inputted, you will be accountable for the review of all relevant data points in our contact management system in order to facilitate investor reporting.
You will be required to adhere to our Anti-Money Laundering policies and procedures when reviewing all investor transactions. As an Investor Services Supervisor, you are responsible for ensuring your team is in compliance with our department’s rules and regulations designed to stop the practice of generating income through illegal actions.
You will need to confirm that your team is monitoring our clients’ bank accounts for investor wire activity on a daily basis. You will also review and sign-off on wire templates created to facilitate investor payments.
You and your team will generate and reconcile all investor reporting, such as investor capital statements. Once approved by the client, you will be responsible for ensuring that the dissemination of this documentation to our clients’ end investors and their contacts via an automated distribution process is done accurately.
You will correspond with investment managers and their investors regarding day-to-day inquiries, including questions on subscription documents and investor reporting. Client engagement and a dedication to quality service is a must for success.
You and the manager will conduct performance appraisals, monthly one-on-ones with the analysts and provide career pathing and training.
Your due diligence and attention to detail during the review process will be key to your team’s success while striving for error free processing.
We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
You will have the opportunity to partner with a diverse team and grow your career.

What we need from you:

BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
Minimum 2 years experience in the fund services industry; alternative investment experience a plus.
The ability to identify and resolve or escalate potential problems with a strong interest in creating meaningful business solutions.
Proficiency in Excel and ability to train analysts on Excel concepts.
The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with your clients and other service providers.

What we would like from you:

A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

SEI’s competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

","hiringOrganization":{"@type":"Organization","name":"SEI","sameAs":"https://www.seic.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"USA - PA - Oaks, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":23,"item":{"@type":"JobPosting","title":"Senior Manager – Investor Services","datePosted":"2025-08-14","description":"

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Job Description

Purpose of the job

The successful candidate will report into the Head of Investor Services, Ireland. The incumbent will work collaboratively and pro-actively within the Funds Services team in Dublin. Ocorian provides the full range of fund administration and accounting services, predominately to closed ended and limited liquidity fund structures.

The description of key responsibilities and tasks below is for guidance only and is subject as the role develops.

Main responsibilities

Be an integral part of the Investor Services Team coordinating client service, taking responsibility for assigned deadline management and the overall quality of deliverables to support Ocorian’s ever-growing and diversified international client base.
Deliver high quality services to Ocorian’s clients for the full life cycle of operations, from take-on, to business-as-usual and on to termination.
Ensure compliance with regulatory requirements and with the relevant short, medium, and long-term goals, objectives, and values of the organisation.
Proactively support administrators in their day-to-day administrative tasks and aid with the more technical and complex administration queries.

Tasks (what does the role entail on a day-to-day basis)

Client service:

Develop a high level of understanding of clients’ organisations; actively manage clients’ expectations in line with the client service agreements.
Take responsibility to ensure the service delivery & client relationship management is consistently met or exceeded. Ensure team continues to adopt a proactive rather than a reactive approach to initiatives & client needs.
Manage client issues ensuring appropriate resolution, including regular liaison with clients, relationship managers and other operational managers to provide a seamless service.
Maintain relations with third parties - to include Client, internal relations with other departments and Auditors.

BAU:

Assist with the day-to-day delivery of the operational and investor servicing function.
Manage and complete client onboarding and transition as required.
Assist with investor AML/CDD reviews as required.
Process and/or review Fund Closes on core systems.
Prepare and/or review investor capital call and distribution processes from calculation through to client approval of investor notices.
Prepare and/or review checklists for all Investor Services activities.
Ensure appropriate handling of fund manager and investor calls and queries.
Prepare and/or review all activity within stated Service Level Agreements.
Ownership, management, and development of strong and open client relationships.
Represent Investor Services in client service meetings & demos, due diligence meetings, board meetings as required.
Ensure the team and departmental procedures are operationally sound with an emphasis on risk reduction and compliance.
Become involved in and drive implementation of projects related to Investor Services as and when required. Support in the design and implementation of operation automation projects.
Manage resources to ensure all queries and tasks are resolved in a timely manner.
Work as an effective team member with other internal providers to meet our key deliverables.
Mentor, coach and support team members through leadership, motivation, and energy.

#LI-JM1

#LI-Hybrid

Qualifications

The knowledge and skills you need to excel in this position include:

Educated to Degree level or equivalent.
A minimum of 6 years’ experience of working within the Fund Administration sector, with a focus on private equity and closed ended fund structures.
Significant A-Z operational experience gained in the alternative investment servicing space with experience in the core Investor Services functions.
A strong working knowledge of AML and FATCA/CRS regulations.
Proven ability in on-boarding clients, funds, and investors.
Effective communication skills.
Team Player.
Excellent client service skills.
Ability to work under pressure meeting challenging deadlines.
Excellent planning and organisation skills.
Flexible approach and attitude to work.
Excellent attention to detail.
A good understanding of Corporate Governance and risk mitigation.
Microsoft Office skills with focus on Excel skills.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

","hiringOrganization":{"@type":"Organization","name":"Ocorian","sameAs":"https://www.ocorian.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Saint Helier, St Helier, Jersey","addressCountry":"Jersey","addressRegion":"Europe"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"AIS Investor Services - Senior Manager","datePosted":"2025-07-21","description":"

Who we are looking for

Senior Managers who can interact with all levels of professionals both internally and externally. Therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate initiative, be able to perform well under pressure and simultaneously handle multiple assignments. Senior Managers are responsible to direct the day-to-day Investor Services operations for several client sponsored hedge funds & private equities.

What you will be responsible for

i) Managing Operations
•   Team is responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire payment) and non-financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects) both maker and checker. Ensuring seamless service delivery is the primary responsibility of the Senior Managers
•   Certain transactions require second review by Senior Managers depending on amount & risk involved – Senior Managers are expected to be fully hands on with process to be able to sign off such transaction
•   Senior Managers are expected to handle new client / activity transition actively (hiring of staffs, designing training model, monitoring training progress, flagging issues with training, signing off go live)
•   Ability to own investor / client queries (telephonic & email) and timely resolution is absolute requirement – prior experience of handling direct investor / client communication would be preferred
•   Ability to handle migration project start to end, design training plan, skill assessment, gap analysis, SWOT analysis for pitching in to enhance scope
•   Delegate tasks and manage employee development
•   Coordinate with auditors internal and external to meet deadlines and requirements
•   Ensure all internal controls and compliance procedures are properly implemented
•   To escalate and discuss issues as required
•   Identify scope for process improvements on an ongoing basis

ii)    Service Delivery & Service Quality
•   Adhere to State Street Alternative Investment Solutions (AIS) strict internal control procedures
•   Ensure monthly and quarterly client deliverables are achieved
•   Actively guiding team to go through difficult situation
•   During the course of normal day to day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

iii) People Management
•   Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group
•   Coordinate performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals on designated staff
•   Actively monitoring staffs under special performance monitoring
•   Participating in total compensation planning for the team
•   Lead by example and support employee development and growth

iv)    Other Responsibilities
•   Integrate new business/client onboarding
•   Coordinate and manage special client and corporate projects

What we value

The Senior Manager interacts with all levels of professionals both internally and externally. A strong foundation with communication and interpersonal skills are essential. Candidates with the following attributes, skills and experience are preferred:

•   Proactive – self starter
•   Ability to multi–task and work under time constraints without compromising on quality
•   Candidate should be open to work in European and North American shift hours as needed by the business
•   Ability to attend conference calls during non-local business hours
•   MS office products (Excel, Word, PowerPoint, Access, Visio, Power BI, SharePoint)
•   Proven track record of innovation (knowledge of VBA and advanced excel skills would be beneficial)
•   Prior experience to handle large team
•   Fluency in writing and speaking English
•   Result-oriented with an ownership and accountability mindset
•   Drive pays for performance and culture of performance differentiation
•   Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally
•   Embed risk excellence culture across the teams
•   Encourage and drive a culture of change and ideation

Education & Preferred Qualifications:

•   Minimum 10 years of relevant work experience
•   Candidate must have a university degree (accounting, business, mathematics, finance or economics)
•   Strong investor services experience required
•   Exposure to Hedge fund, Private Equity or Real Asset funds

What we do.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

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\r\n Informations générales\r\n

\n\n\n\n\n\n

\r\n Entité\r\n

\r\n Le Groupe Indosuez Wealth Management est la marque mondiale de gestion de fortune du groupe Crédit Agricole, 10ème banque au monde par la taille des actifs (the banker 2022). \r

Suite à l'acquisition de Degroof Petercam, banque belge de premier plan, le Groupe Indosuez Wealth Management intègre le Top 10 des acteurs du secteur de la gestion de fortune en Europe avec plus de 200 milliards d'euros d'actifs sous gestion.\r

Façonné par plus de 145 ans d'expérience, le Groupe Indosuez Wealth Management accompagne des grands clients privés, des familles, des entrepreneurs et des investisseurs professionnels du monde entier en leur proposant un continuum de services et d'offres intégrant Conseil & Financement, Solutions d'investissement, Fund servicing & Solutions technologiques et bancaires. \r

Le Groupe Indosuez Wealth Management détient majoritairement la société Azqore, filiale qui apporte une solution technologique complète et intégrée ainsi que des services d'opérations bancaires aux acteurs de la gestion de fortune. \r

Distingué pour sa dimension à la fois humaine et résolument internationale, le Groupe Indosuez Wealth Management rassemble 4 500 collaborateurs dans 16 différents territoires en Europe, Asie-Pacifique, Moyen-Orient et Amérique du nord.\r

www.ca-indosuez.com \r\n \n\n

\r\n Référence\r\n

\r\n 2025-102169 \r\n \n\n

\r\n Date de parution\r\n

\r\n 21/07/2025\r\n \n

Description du poste

\r\n\tType de métier\r\n

Types de métiers Crédit Agricole S.A. - Gestion d'Actifs

\r\n\tIntitulé du poste\r\n

Investor Services Manager H/F

\r\n\tType de contrat\r\n

CDI

\r\n\tDate prévue de prise de fonction\r\n

01/10/2025

\r\n\tPoste avec management \r\n

Non

\r\n\tMissions\r\n

Reporting to the Head of Portfolio Management Operations within the Management Company, you will be responsible for Data and Reporting Management.

Your tasks:

Be the Private Markets' first point of contact with Distributors and Direct Investors;
Assist distributors and investors in their various requests;
Prepare and make available planned reports;
Participating in the drafting of application forms and any regulatory and/or legal documents applicable to Private Markets funds managed by the team;
Coordinate fundraising, subscription, transfer and closing processes with distributors, investors and transfer agents;
Prepare Investor transactions and instruct the Administrator accordingly;
Monitor compliance with investor profiles/orders according to prospectus rules;
Participating in the enhancements to operating model, process definition and documentation and establishing/maintaining PMS;

Localisation du poste

\r\n\tZone géographique\r\n

Europe, Luxembourg

\r\n\tVille\r\n

\r\n\tLUXEMBOURG\r\n

Critères candidat

\r\n\tNiveau d'études minimum\r\n

Bac + 5 / M2 et plus

\r\n\tFormation / Spécialisation\r\n

You have a bachelor's or master's degree in Banking/Finance/Law;

\r\n\tNiveau d'expérience minimum\r\n

3 - 5 ans

\r\n\tExpérience\r\n

You have 2 to 4 years' experience in asset management/administration of Private Assets funds (primary, secondary and co-investment), preferably in a Wealth-Asset Management environment;

\r\n\tCompétences recherchées\r\n

You have a good knowledge of AIFM-MIFID rules and regulations;
Previous experience in a similar field is key;
You are a problem solver and have demonstrated good communication skills;
Your precision and rigor will be appreciated by both your colleagues and your external contacts;
Your team spirit, sense of responsibility and multitasking skills will be key in your success.

\r\n\tLangues\r\n

Fluency in English is essential

","hiringOrganization":{"@type":"Organization","name":"Indosuez Wealth Management","sameAs":"https://ca-indosuez.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Europe, Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Senior Product Manager, Investor Services","datePosted":"2025-07-21","description":"

Main Duties & Responsibilities

Drive product monitoring and control of custody and trustee services products in liaison with Relationship Managers, Operations Managers and other relevant stakeholders.
Ensure adherence to industry regulations and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
Ensure the implementation and regular review of product program guides for all custody and trustee services products
Stakeholder management to ensure alignment on delivery of custody and trustee services products.
Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions.
Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
Achieve Product and e-Channels revenue target and growth as determined.
Responsible for the implementation and adoption of all regulatory, compliance, FATCA, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Investor services unit.
Manage and coordinate custody and trustee services client engagement efforts across relevant business units by ensuring that individuals are clear on their contribution and expected outcomes.
Create product awareness within the bank through quarterly training of branches, support and business-teams in order to embed a custody and trustee services product culture.

Academic and Professional Requirements

A bachelor’s degree in business management with a bias in Administration, Commerce, Accounting, Economics or Finance
Possession of MBA/ MSc. in a relevant field will be an added advantage
At least 10 years' work experience in Banking, six (6) of which should be in Custody Services or Trustee Services
Experience in general banking and custody operations
Experience in relationship management and service delivery
Experience in risk management for custody and trustee services
Excellent research, analytical, and problem-solving skills.
Experience in product development, support, and implementation
Commercial awareness and business acumen to identify opportunities for revenue generation.
Technologically savvy and appreciation of current ICT trends.
Integrity and courage to challenge actions within various business units and the status quo.
Strong persuasion, management and communication skills
Strong organizational skills
Excellent stakeholder management skills
Creative approach, with the ability to anticipate challenges and develop innovative solutions.

","hiringOrganization":{"@type":"Organization","name":"KCB Group","sameAs":"https://kcbgroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kenya","addressCountry":"Kenya","addressRegion":"Africa"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Senior Alternative Investor Services Rep.","datePosted":"2025-07-16","description":"

Job Description

Senior Associate, Investor Services

Location: Union, NJ | Hybrid

Get To Know Us:

The Senior Associate for the Alternative Investor Services team will play a crucial role in managing and supporting client relationships, ensuring the delivery of high-quality services to alternative investment funds, including private equity, hedge funds, and real estate funds. This position requires a strong understanding of fund administration, investor relations, and compliance.

Why You Will Love It Here!

Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating to Varity of Backgrounds, Talents and Experience of Our Employees.
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Act as main contact for fund investors and managers via email and telephone correspondence.
Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
Communicate pending transactions to fund management as required.
Prepare and validate investor statements to fund accounting information.
Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
Comply with department policies and procedures for processing the above activities.
Participate in system and process enhancement.
Perform other related duties as assigned by department management.
Foster a team leadership mindset to support new members and provide constructive feedback to fuel growth.

What You Will Bring:

Minimum 1-3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
Undergraduate degree or equivalent experience.
Knowledge of Microsoft Office product suite, specifically Excel
Experience in the financial services is a plus.
Knowledge of Anti-Money Laundering and KYC procedures is a plus.
Overtime may be required to meet Client and Department deliverables
Due to global client base requirements; coverage on Canadian holidays may be necessary
Strong Communication skills both oral and written
Excellent interpersonal skills and customer service orientation
Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change
Must work in the Union, New Jersey Office 6 days per month.

Salary Range for Position is expected between $59k and $65k. The successful candidate may be eligible for an annual discretionary incentive compensation award.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

#LI-JS1

#LI-Hybrid

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

","hiringOrganization":{"@type":"Organization","name":"SS&C Technologies","sameAs":"https://www.ssctech.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Union, NJ, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Officer, Investor Services - Custody Operations","datePosted":"2025-08-12","description":"

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To ensure accurate settlement of securities trades, managing corporate actions and proxies, and overseeing reconciliation, valuations, reporting, and billing in compliance with market standards and client directives. Additionally, it includes handling the opening and maintenance of securities and CSD accounts, both local and offshore.

Qualifications

Type of Qualification: First Degree
\n
\nExperience Required
\n
\n1 - 2 years

Understanding of Custodial and investor services.

Knowledge of the Securities Market and related entities viz., NSE, Central Depository, CBK.

Working knowledge of Swift

Banking operations experience.

Advanced Excel/Coding/Analytical Skills will be an added advantage.

Additional Information

Behavioural Competencies:

Challenging Ideas
Checking Things
Developing Expertise
Following Procedures
Interacting with People

Technical Competencies:

Client Servicing
Continuous Process Improvement
Deal or Trade Life Cycles
Industry Knowledge
Local Market Knowledge

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\r\n General information\r\n

\n\n\n\n\n\n

\r\n Entity\r\n

\r\n CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.\r

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.\r

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide\r

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.\t\t\t\t\t\t\t\t\t\t\r
\r\n \n\n

\r\n Reference\r\n

\r\n 2025-102606 \r\n \n\n

\r\n Publication date\r\n

\r\n 11/08/2025\r\n \n

Job description

\r\n\tBusiness type\r\n

Types of Jobs - Finance / Accounting

\r\n\tComplementary business types\r\n

Types of Jobs - Real Estate

\r\n\tJob title\r\n

Associate Director, (Technical), Investor Services - PERES M/F

\r\n\tContract type\r\n

Permanent Contract

\r\n\tExpected start date\r\n

01/09/2025

\r\n\tManagement position\r\n

\r\n\tJob summary\r\n

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The Technical Associate Director, Investor Services PERES Malaysia, is responsible leading day to day operations across the department’s key activities: PERES Investor Services, and for overseeing and assuring the disciplined execution of critical client service delivery, continuous improvement and risk and control initiatives.

Working hours: 9:00AM-6:00PM
Region: Europe

What will you do?

Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services structures.
Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
Oversee and support day to day work of Shareholder Services administration and ensuring accurately and timely execution of agreed process.
Perform quality checks or second level validation on output from the team.
All deadlines need to be monitored & any issues escalated & communicated appropriately to stakeholders & clients.
Ensure that escalation protocol to Management is strictly adhered to in case of operational issues and events.
Perform additional ad-hoc task from the SMT’s.
Act as the escalation point for the oversight, execution of complex process and control functions, ensure high quality of allocated deliverables and providing backup relief to for staff and deal with escalated issues/queries.
Identify and address obstacle or challenges that may impede team progress or performance.
Daily Task Allocation: Oversee and assign daily tasks to ensure efficient workflow and timely completion of activities.
Resource Planning: Manage resource allocation and optimize staffing to meet business requirements and operational demands.

#LI-GK1

\r\n\tSupplementary Information\r\n

What do you need to succeed?

Must-have

Minimum 10 years in relevant financial service expertise with at least 5 years in a management role
Good knowledge about Fund/Trust Industry and Financial Markets in general
Prior exposure to Operational Risk and the corresponding risk monitoring tools
Strong managerial skills, with a proven track record of managing change.
Demonstrated ability to assume a leadership role and to create a high-performance team.
Keen sense of urgency, with an ability to work to tight timelines and with constantly changing priorities.
Programme/project management experience.

Nice-to-have

Exceptional people management and development credentials
Excellent communication and interpersonal skills with proficiency in written and spoken English
Knowledge in computer literacy
Proficiency in networking with strong analytical skills, excellent written and verbal communication abilities are required strengths.
Excellent attention to detail.

Position location

\r\n\tGeographical area\r\n

Asia, Malaysia

\r\n\tCity\r\n

\r\n\t Putrajaya\r\n

Candidate criteria

\r\n\tMinimal education level\r\n

Bachelor Degree / BSc Degree or equivalent

\r\n\tAcademic qualification / Speciality\r\n

Bachelor's Degree in a related field.

\r\n\tLevel of minimal experience \r\n

11 years and more

\r\n\tLanguages\r\n

English (Fluent)

","hiringOrganization":{"@type":"Organization","name":"CACEIS","sameAs":"https://www.caceis.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Asia, Malaysia","addressCountry":"Malaysia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":30,"item":{"@type":"JobPosting","title":"Senior Investor Services Analyst / Transfer Agency","datePosted":"2025-08-08","description":"

Senior Investor Services Analyst / Transfer Agency

CSC, Luxembourg

Full time (40h/week), Hybrid

Key Responsibilities:

Transfer Agency Operations: Oversee the daily operations of the Transfer Agency function for assigned private equity funds, ensuring accuracy and compliance in all transactions and communications.
Investor Register Management: Set up, maintain, and regularly update the investor register for assigned funds, ensuring data accuracy, confidentiality, and compliance with regulatory standards.
Capital Activity Processing: Manage capital calls, distributions, capital commitments, and investor transfers, adhering to fund documentation and internal SLAs.
Investor Reporting: Draft and distribute investor notices, including drawdown notices, distribution notices, shareholding confirmations, and quarterly reports, ensuring timely and accurate communication.
Payment Execution and Receipt: Oversee the execution and reception of payments to and from investors, ensuring timely and correct transactions.
AML/KYC Compliance: Understanding of AML/KYC requirements and investor onboarding processes.
Regulatory Liaison: Collaborate with the Compliance Department to escalate any potential transaction concerns and ensure quick and compliant resolution. Report any suspicious activity in accordance with TA guidelines.
Process Documentation and Updates: Create, maintain, and regularly update Transfer Agency procedures, ensuring that all internal documentation remains current and aligned with industry standards and regulatory requirements.
Investor Relationship Management: Handle investor queries and maintain strong, professional relationships, ensuring efficient resolution of any issues or concerns.
Security and Compliance: Uphold the organization’s security policies by being vigilant about information security threats and taking responsibility for reducing risks related to theft, fraud, and misuse of facilities.

Required Qualifications and Skills:

Educational Background: A University degree in Business Administration, Finance, Law, or a related field.
Professional Experience: 4-5 years of relevant experience in Transfer Agency or Funds Services, preferably within an international financial service, legal, tax, or trust environment.
Private Equity Expertise: Strong understanding of private equity fund structures (e.g., LP/GP, capital calls, distributions, equalization) and fund administration processes.
Technical Proficiency: Advanced competency in Microsoft Office applications, with familiarity in fund administration systems (e.g., Investran, Geneva, Intralinks, Yardi).
KYC/AML Knowledge: Good understanding of KYC/AML regulations and investor onboarding processes.
Attention to Detail: A meticulous, organized approach to work with an ability to handle multiple priorities under tight deadlines.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients, investors, and internal teams.
Fluency in English: Proficiency in English is required for all aspects of communication and reporting.

Preferred Attributes:

Client-Facing Experience: Prior experience in client-facing roles, providing high-quality investor servicing and support.
Problem-Solving: Strong analytical and problem-solving skills with a solution-oriented mindset to address challenges effectively.
Independent and Collaborative: Ability to work independently, as well as collaborate with cross-functional teams, ensuring smooth workflow and efficient service delivery.

\n\n

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

CSC is a great place to work with smart and dedicated people.

We have been voted a Top Workplace every year since 2006.

We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

When applying for this role, please note that additional background checks may be carried out and an original of your criminal record (n*3) may be requested as evidence of integrity justified with regard to the specific needs of the position to be filled.

","hiringOrganization":{"@type":"Organization","name":"CSC","sameAs":"https://www.cscglobal.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Transfer Agency - Investor Services Operations - Associate","datePosted":"2025-08-08","description":"

Come join the exciting world of Transfer Agency Operations! As an Associate on the TA Ops team, you will be working in a fast-paced environment, from booking/reviewing subscriptions and redemptions to moving cash for Clients/Funds/Investors to reviewing KYC/AML. We also will work closely with Accounting/Tech/Client Service/Product to implement change and deliver the best results for our business. As part of this talented team, you will learn all about the Transfer Agency world and be “Audit Ready” at all times. Does any of this excite you? Then you might be a good candidate.

As an Associate on the TA Ops team, you will be working in a fast-paced environment, handling various tasks such as booking/reviewing subscriptions and redemptions, moving cash for Clients/Funds/Investors, and reviewing KYC/AML. You will collaborate with Accounting, Tech, Client Service, and Product teams to implement change and deliver the best results for our business. You will learn all about the Transfer Agency world and be “Audit Ready” at all times.

Job responsibilities:

Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.)
Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes; ensure all work is ‘Always Audit Ready’
Produce and review client and investor level reporting, such as monthly/quarterly statements, contract notes, order acknowledgements, and regulatory reports
Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
Follow JPMorgan's established processes and procedures and modify/iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required qualifications, capabilities, and skills:

Dedicated to superior client service and able to remain poised under pressure
Team player, professional and proactive approach to work, positive attitude
Very strong communication skills both oral and written
Excellent interpersonal skills
Ability to work with a high level of precision in a fast-paced, deadline-driven environment
Ability to collaborate and solve problems that involve multiple stakeholders
Ability to work independently with strong follow-through

Preferred qualifications, capabilities, and skills:

Bachelor's degree required (business discipline preferred)
Minimum 3-5 years’ experience in the Financial Services industry, preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
Client Service: Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction
Risk Aversion: Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
Adaptability: Confidently handle day-to-day work challenges; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity
High Aptitude: Able to quickly understand technical, procedural, and functional information to solve problems and deliver information to clients and investors
Communicate Effectively: Demonstrate and convey an understanding of the comments and concerns of others; listen well in a group
Analyze and Solve Problems: Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceive relationships among problems or issues; include others in problem-solving efforts when appropriate
Foster Teamwork: Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams

\n\n\n JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.\n \n\n

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

\n\n

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Associate, Client Processing Oversight – UK Transfer Agency Operations

\n\n\n

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

\n\n\n

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

\n\n\n

We’re seeking a future team member for the role of Associate, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK – HYBRID.

\n\n\n

In this role, you’ll make an impact in the following ways:

\n\n\n

Conduct oversight of work processed in our operational processing centers to ensure all client service standards are met/exceeded. This work may include transaction processing, records maintenance, payments, reconciliations and other processes for Transfer Agency.

\n\n\n

Investigate and resolve day-to-day operational queries, issues, and incidents and analyze data to monitor performance and drive continuous improvement

\n\n\n

Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable

\n\n\n

Develop and maintain procedures, guidelines, and checklists for Transfer Agency

\n\n

To be successful in this role, we’re seeking the following:

\n\n\n

Experience in settlement and payments Operations.
The ideal candidate will have knowledge of CASS regulations and hands-on experience in performing reconciliations.
Reconciliation experience ensuring accuracy and compliance
Willingness to develop personal skills in AI/Digital Tools preferred.

\n\n\n

BNY, our culture speaks for itself. Here’s a few of our awards:

\n\n\n

America’s Most Innovative Companies, Fortune, 2024

\n\n\n

World’s Most Admired Companies, Fortune 2024

\n\n\n

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

\n\n\n

Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024

\n\n\n

“Most Just Companies”, Just Capital and CNBC, 2024

\n\n\n

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

\n\n\n

Bloomberg’s Gender Equality Index (GEI), 2023

\n\n\n

Our Benefits and Rewards:

\n\n\n

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

\n\n\n

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

\n\n\n

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Job responsibilities:

Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.)
Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes; ensure all work is ‘Always Audit Ready’
Produce and review client and investor level reporting, such as monthly/quarterly statements, contract notes, order acknowledgements, and regulatory reports
Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
Follow JPMorgan's established processes and procedures and modify/iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required qualifications, capabilities, and skills:

Dedicated to superior client service and able to remain poised under pressure
Team player, professional and proactive approach to work, positive attitude
Very strong communication skills both oral and written
Excellent interpersonal skills
Ability to work with a high level of precision in a fast-paced, deadline-driven environment
Ability to collaborate and solve problems that involve multiple stakeholders
Ability to work independently with strong follow-through

Preferred qualifications, capabilities, and skills:

Bachelor's degree required (business discipline preferred)
Minimum 3-5 years’ experience in the Financial Services industry, preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
Client Service: Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction
Risk Aversion: Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
Adaptability: Confidently handle day-to-day work challenges; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity
High Aptitude: Able to quickly understand technical, procedural, and functional information to solve problems and deliver information to clients and investors
Communicate Effectively: Demonstrate and convey an understanding of the comments and concerns of others; listen well in a group
Analyze and Solve Problems: Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceive relationships among problems or issues; include others in problem-solving efforts when appropriate
Foster Teamwork: Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams

\n\n

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Sobre a área:

A BTG Pactual Serviços Financeiros é uma subsidiária do Banco BTG Pactual, dedicada a serviços direcionados para Fundos de Investimentos geridos pelo BTG Pactual e/ou por terceiros. Entre os serviços estão: Cálculo de cotas, Contabilidade dos Fundos, Escrituração de Cotas, Risco/Compliance, Precificação, Reconciliação de Custódia entre outros.

No seu dia a dia:

Acompanhar o fluxo de movimentação/liquidação diária dos cotistas nos fundos Onshore(Fundos líquidos CVM555);
Realizar controle de posições de clientes nos fundos de investimentos Onshore;
Elaborar relatórios para clientes internos e externos;
Relacionamento com contrapartes - Administradores, Distribuidores e clientes;
Dar suporte às áreas comerciais do BTG e Gestores internos;
Ser capaz de interagir com várias áreas do Banco.

Esperamos de você:

Ensino superior preferencialmente Completo (preferencialmente cursos em em Administração, Economia e/ou Engenharia);
Bom conhecimento do mercado financeiro;
Conhecimentos avançados em Excel;
Bom relacionamento interpessoal;
Habilidade na comunicação oral e escrita e de atendimento à múltiplas demandas.

Benefícios:

Participação nos Lucros e Resultados (PLR);
Auxílio Alimentação e Refeição;
Plano Médico;
Plano Odontológico;
Auxílio Creche/Babá;
Vale Transporte;
WellHub;
TotalPass;
Programa de Apoio Pessoal (EAP);
Planos por adesão como Previdência Privada e Seguro de Vida;
Desconto em Farmácia;
Programa de Nutrição;
Programa de Gestantes;
Licença Maternidade e Paternidade Estendida – empresa Cidadã

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Associate, Investor Services Operations Representative

We’re seeking a future team member for the role of Associate, Client Services to join our Transfer Agency team. This role is located in Dublin, on a Hybrid basis.

BNY Transfer Agency provides fund administration services to a multitude of clients including Money Markets, Mutual Funds and ETFs. The Client Operations team provide both client service and oversight duties for and on behalf of our clients, including management of client queries, client escalations, supporting the offshore processing teams on complex queries and management of risk throughout the transfer agency process as identified in our reconciliation process. Servicing a limited number of clients

In this role, you’ll make an impact in the following ways: Identify and manage risks as identified in the reconciliation process on behalf of our clients

Respond to all client queries within the required client SLA.
Identify and manage risks as identified in the reconciliation process on behalf of our clients
Respond to and assist on all queries and escalations from processing teams (Dealing, Cash Settlements, Distributions, etc.) Manage risks through engagement with internal teams within Transfer Agency to resolve queries.
Engagement with the Fund Accountant, Custodian and other service providers to the fund.
Take the lead in your team on client/internal escalations and projects.
Take a lead role in fund launches and the on-boarding of new Clients
Organise and manage a rota within your team of daily / weekly tasks
Supervise the day-to-day activities and staff within the team
Managing SLA’s within Transfer Agency and escalating any potential late deliverables to the management team and / or client

To be successful in this role, we’re seeking the following:

Third level qualification is preferred or the equivalent combination of education and experience
3+ years of work experience in Transfer Agency is required
Broad Transfer Agency knowledge in dealing, contact centre, cash settlements, reconciliations or client service is required.

At BNY, our culture speaks for itself. Here’s a few of our awards:

America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

","hiringOrganization":{"@type":"Organization","name":"BNY","sameAs":"https://www.bny.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Co. Dublin, Ireland","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"Head of Quality Engineering, Investor Services Technology","datePosted":"2025-07-22","description":"

Investor Services, a leading business line in Services, offers the full spectrum of capabilities to clients including Custody, Fund Accounting, Investment Accounting, Fund Administration, Middle Office Services, Performance & Risk Analytics, Transfer Agency and Issuer services across multiple jurisdictions. As the Services business continues to grow and evolve, there is a strong mandate to ensure provision of world class technology and innovation relative to the partnership with the business.

Investor Services has embarked on significant business growth through digital transformation and technology investments. To meet these objectives, Investor Services Technology is undergoing an exciting platform modernization journey focused on improving agility, engineering excellence, scalability and simplifying architecture.

About the Role

The Investor Services Head of Quality Engineering role is a strategic leadership position and is a critical member of Investor Services management team, driving the shared vision of quality engineering and improvements in software delivery. Responsible for leading the testing team, covering all Investor Services Technology and will play a critical role in driving engineering excellence, test automation strategies, standardization the adoption of toolsets. This role will support key strategic transformational programs including platform modernization, footprint simplification and new capability development and will work closely with Technology and Operations heads across the organization to support the business goals and objectives.

The ideal candidate will have a strong background in software testing, quality engineering and process optimization with a track record of transforming testing functions into high performing, scalable operations. Playing a key role in ensuring continuous, measurable improvement governance and innovation across all aspects of software testing.

Responsibilities:

Leadership

Development of the strategic direction of the quality engineering function to harmonize with technology objectives.
Build the quality engineering vision, strategy, and execution plan for Investor Services.
Effectively communicates Investor Services testing strategy to stakeholders across the organization, clients and regulators.
Develop and implement strong quality engineering governance for design, build and deployment of new applications. Reducing manual effort and improving efficiency.
Define and implement common standards, procedures and governance processes to create and maintain consistent and best in class engineering protocols.
Provides thought leadership in quality engineering, new technologies including cloud, Gen AI, digital assets and enable business with competitive advantage.
Accountable for team budgeting, resourcing, stakeholder management and delivery.

Quality Engineering and Automation

Standardization of quality engineering processes, tooling and improvements in testing quality at each key stage of the lifecycle. Driving continuous, measurable improvements
Championing automation with a laser focus on automation of testing and manual tasks.
Exhibits sound understanding of theories and practices in quality engineering.
Implementation of CI/CD integrated testing methodologies, enabling continuous testing across development pipelines.

Engineering Principles

Build and embed SRE principles into quality engineering by implementing proactive failure detection, observability and automated resilience testing to improve system reliability and scalability.
Seek to leverage new toolsets, such as AI/ML for self-healing test automation, predictive defective analysis, etc.
Champion DevOps processes, ensuring seamless integration of automated testing, CI/CD pipelines, infrastructure as code and continuous monitoring to enhance software quality and reliability.

Governance

Develop, maintain and communicate key metrics, OKRs, KPIs to monitor and demonstrate measurable improvements in quality and delivery.
Represent Investor Services Technology at various Technology governance forums.
Oversight of testing phases to ensure compliance with Citi’s Technology standards related to software development.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

Significant experience (15+ years) working in Technology supporting Financial Services, preferably Transaction Banking, with commensurate people management experience.
An impactful delivery track record, including the build, testing, deployment, integration and ongoing management of large-scale technology ecosystems
Experience of application development and hybrid cloud and multi-cloud environments
Strong influencing skills and ability to work in an environment where priorities are frequently changing
Ability to engage with senior management with clear and concise written and verbal communication with the ability to develop working relationships across the organization
Ability to manage multiple activities and changing priorities, work under pressure to meet tight deadlines.
Methodical, attention to detail, using data to drive discussions
Strong analytical and problem-solving skills
Perform complex problem solving and business trade off decision analysis

Education:

Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Primary Location: Pune, India

Job Level: C15, Director

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

","hiringOrganization":{"@type":"Organization","name":"Citi","sameAs":"https://www.citigroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PLOT NO-1, S.NO. 77, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Transfer Agency - Investor Services Operations - Vice President","datePosted":"2025-08-08","description":"

Join JPMorgan Chase as a Vice President in Transfer Agency Operations, where you will lead a talented team in a fast-paced environment, driving strategic change and delivering exceptional results for our business.

As a Vice President on the TA Ops team, you will oversee critical operations, manage high-profile client relationships, and ensure compliance with KYC/AML standards. You will collaborate with senior leaders across various teams to drive strategic initiatives and ensure the Transfer Agency is “Audit Ready” at all times.

Job Responsibilities:

Lead a team to ensure accurate and timely processing of Fund and Investor level activities.
Serve as the primary contact for high-profile clients, managing complex inquiries.
Oversee completeness reviews related to investor or fund activity/changes.
Direct the production and review of client and investor level reporting.
Lead ad-hoc reporting, including board reports and audit requests.
Manage the final signoff process for investor transactions and resolve documentation issues.
Champion established processes and lead initiatives to improve accuracy and mitigate risk.

Required Qualifications, Capabilities, and Skills:

Proven dedication to superior client service with the ability to remain poised under pressure.
Strong leadership skills with a professional and proactive approach to work.
Exceptional communication skills, both oral and written.
Ability to work with precision in a fast-paced, deadline-driven environment.
Strong problem-solving skills with the ability to collaborate with multiple stakeholders.
Ability to work independently with strong follow-through and strategic vision.

Preferred Qualifications, Capabilities, and Skills:

Bachelor’s degree required; advanced degree or relevant certifications are a plus.
Minimum 7-10 years’ experience in the Financial Services industry.
Extensive working knowledge of Microsoft Office products.
Ability to create a vision and actionable roadmap with a focus on ongoing innovation.

\n\n

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

","hiringOrganization":{"@type":"Organization","name":"JPMorgan Chase & Co.","sameAs":"https://www.jpmorganchase.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jersey City, NJ, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Custody Legal Counsel – Investor Services - C13- Mumbai","datePosted":"2025-08-05","description":"

The Lead Counsel II is a senior level position responsible for providing legal guidance and thought leadership to the business. The overall objective of this role is to provide legal support, advice, and guidance to the business.

This role requires a pragmatic, proactive attorney with thorough understanding of the Business, combined with a solid conceptual / practical grounding in the laws and regulations for the geographies in which we operate. Provides input into strategic decisions, exercising sound legal judgement to develop proactive, risk-appropriate, and commercially practical business-oriented solutions.

Responsibilities:

Responsible for providing legal counsel to the Business, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business
Partners with legal peers to objectively evaluate business proposals by applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
Collaborates across internal lines of business, control/support functions and/or external counsel to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
Participates in BUSINESS planning and development initiatives; contributes to business objectives by providing thought leadership using knowledge of industry, laws, and regulations
Proactively identifies, evaluates, and contributes to the appropriate management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating as appropriate
Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners
Monitors management of complex legal issues and transactions, escalating when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

6-10 years of relevant industry experience, preferably in financial services
Banking or financial industry experience, including laws related to banking regulations
Knowledge of international laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
Effective communication and negotiation skills and ability to build and maintain trusted relationships
Excellent interpersonal, organizational and relationship management skills
Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
Bar license in good standing to practice law

Education:

Juris Doctorate or equivalent law degree

------------------------------------------------------

Job Family Group:

Legal

------------------------------------------------------

Job Family:

Legal - Product

------------------------------------------------------

Time Type:

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

","hiringOrganization":{"@type":"Organization","name":"Citi","sameAs":"https://www.citigroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"NIRLON KNOWLEDGE PARK BLOCK B4-B5, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Head of Quality Engineering, Investor Services Technology","datePosted":"2025-08-06","description":"

About the Role

Responsibilities:

Leadership

Development of the strategic direction of the quality engineering function to harmonize with technology objectives.
Build the quality engineering vision, strategy, and execution plan for Investor Services.
Effectively communicates Investor Services testing strategy to stakeholders across the organization, clients and regulators.
Develop and implement strong quality engineering governance for design, build and deployment of new applications. Reducing manual effort and improving efficiency.
Define and implement common standards, procedures and governance processes to create and maintain consistent and best in class engineering protocols.
Provides thought leadership in quality engineering, new technologies including cloud, Gen AI, digital assets and enable business with competitive advantage.
Accountable for team budgeting, resourcing, stakeholder management and delivery.

Quality Engineering and Automation

Standardization of quality engineering processes, tooling and improvements in testing quality at each key stage of the lifecycle. Driving continuous, measurable improvements
Championing automation with a laser focus on automation of testing and manual tasks.
Exhibits sound understanding of theories and practices in quality engineering.
Implementation of CI/CD integrated testing methodologies, enabling continuous testing across development pipelines.

Engineering Principles

Build and embed SRE principles into quality engineering by implementing proactive failure detection, observability and automated resilience testing to improve system reliability and scalability.
Seek to leverage new toolsets, such as AI/ML for self-healing test automation, predictive defective analysis, etc.
Champion DevOps processes, ensuring seamless integration of automated testing, CI/CD pipelines, infrastructure as code and continuous monitoring to enhance software quality and reliability.

Governance

Develop, maintain and communicate key metrics, OKRs, KPIs to monitor and demonstrate measurable improvements in quality and delivery.
Represent Investor Services Technology at various Technology governance forums.
Oversight of testing phases to ensure compliance with Citi’s Technology standards related to software development.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

Significant experience (15+ years) working in Technology supporting Financial Services, preferably Transaction Banking, with commensurate people management experience.
An impactful delivery track record, including the build, testing, deployment, integration and ongoing management of large-scale technology ecosystems
Experience of application development and hybrid cloud and multi-cloud environments
Strong influencing skills and ability to work in an environment where priorities are frequently changing
Ability to engage with senior management with clear and concise written and verbal communication with the ability to develop working relationships across the organization
Ability to manage multiple activities and changing priorities, work under pressure to meet tight deadlines.
Methodical, attention to detail, using data to drive discussions
Strong analytical and problem-solving skills
Perform complex problem solving and business trade off decision analysis

Education:

Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Primary Location: Pune, India

Job Level: C15, Director

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

","hiringOrganization":{"@type":"Organization","name":"Citi","sameAs":"https://www.citigroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PLOT NO-1, S.NO. 77, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Transfer Agency Investor Services - Associate (Japanese Speaker)","datePosted":"2025-08-11","description":"

Are you looking for an exciting opportunity to engage with clients and grow your career with one of the world’s largest financial institutions? This is an unique opportunity for you to join our Transfer Agency Investor Services team where we are responsible for delivering services on behalf of our diverse range of Asia clients investing across Luxembourg, Irish and Cayman domiciled funds.

As a Transfer Agency Investor Services Associate in our Fund Operations team, you will be the primary point of contact for our shareholders and fund promoters. Your role will involve responding to queries, sending daily reports, and coordinating with internal and external stakeholders. You will need to be fast, efficient, and accurate in your responses, and be proactive in routing queries to the appropriate teams. This role offers you the opportunity to work in a dynamic environment and grow your career with us.

Job responsibilities:

Build a stable relationship with the investors of our clients to ensure effective cooperation and solid understanding of the client’s/investor’s culture and the relevant fund structures
Deliver high quality customer service so as to complete increasingly complex tasks on time and accurately
Monitor and answer investor related queries ranging across diverse areas of investor activities such as dealing, payments and cash within the agreed turnaround times and ensure appropriate follow-up on all outstanding queries in a timely manner
Release investor correspondence (contract notes, dividend notes and monthly statement etc.) ensuring that they are released within the agreed deadlines as outlined in the Service Level Agreements.
Provide daily/weekly/monthly reports to fund promoters and other internal departments
Prepare audit confirmation for investors and fund auditors
Conduct telephone call back on all submitted changes to bank mandates, authorized signatories and contact details
Manage investor complaints in accordance with complaint policy
Maintain an effective, interactive relationship with internal Transfer Agency Operations Managers
Represent J.P. Morgan to external partners such as clients, potential clients and vendors in a professional manner
Keep necessary controls to meet service delivery standards in relation to the handling of investor enquiries

Required qualifications, capabilities, and skills:

Bachelor’s Degree in Business, Finance, Economic, or relevant disciplines
At least 5 years of experience in Investor Services/Customer Servicing Transfer Agency roles
Proven experience in managing internal and external clients at senior level
Fluency in both spoken and written Japanese as this role requires to interact with Japanese clients
Extensive working knowledge of Microsoft Office products including Word, Excel Digital Solution tools and Outlook
Team player, professional and proactive approach to work, positive attitude, remain poised under pressure, client service focus and ability to adapt to change
Able to quickly understand technical, procedural and functional information to solve problems and deliver information to investors
Client centricity with focus on high quality service delivery
Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
Be able to work in a multi-cultural environment with virtual teams

Preferred qualifications, capabilities, and skills:

Gather relevant information systematically; consider a broad range of issues or factors; grasp complexities and perceives relationships among problems or issues; include others in problem‑solving efforts when appropriate
Anticipate and identify customer needs; take action to meet customer needs; develop effective working relationships with internal and external customers; continually search for ways to increase customer satisfaction

\nJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
\n\n \n \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.","hiringOrganization":{"@type":"Organization","name":"JPMorgan Chase & Co.","sameAs":"https://www.jpmorganchase.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kwun Tong, Kowloon, Hong Kong","addressCountry":"Hong Kong","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"LATAM Client Service-Investor Services, Vice President","datePosted":"2025-08-14","description":"

Who we are looking for

Based in Mexico DF, you will be joining the LATAM Client Service team proficient in English and Spanish, building and maintaining strong relationships with internal/external clients and collaborating with teams to identify, analyze and proactively resolve issues. You will need to identify and participate in process improvement and project related efforts. You will ensure procedures are up to date highlighting best practices and liaise with teams on internal and external audits. Additionally, prepare periodic reporting for internal/external, identify and report risk issues, breaches, and suspicious activities.

Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.

***English and Spanish are mandatory. This position requires working during Holidays and staggered shifts to accommodate LATAM hours of operation****

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

Support internal business partners and clients across 18 products throughout our global organization; including custody, fund administration and others.
Ensure superior client satisfaction by acting as an advocate for internal and external clients and ensuring client issues are satisfactorily resolved.
Proactively identify client needs and potential internal issues which could impact client satisfaction.
Consult with client and internally on new products, services and industry trends.
Responsible for ongoing review of op model effectiveness and driving required changes
Work with senior management keeping them informed of new developments, service issues, and new business opportunities.
Ensures fee schedules are properly implemented, and receivables are collected in a timely manner.
Responsible for managing a team(s) of client service representatives.
Acts as a liaison between business units to ensure successful implementation of service deliverables are being provided to the clients and the team.
Provides project management support for client related initiatives.
Manages conversion and new client relationships with minimal input/contact from VP or SVP.
Prepares internal risk and compliance profiles, responds to inquiries from client auditors and periodically reviews business operations and controls for accuracy and completeness.
During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
Production of client meeting material and performance reporting
Comprehensive and demonstrated knowledge of overall process and operating model for multiple clients within the team
Acts as point of contact for operational activities and client inquiries.
Monitors and oversees the performance of all business unit Shared Service Teams, global Centers of Excellence and India operations as it relates to the overall service delivery for their clients.
Resolve & escalate open and daily issues and provide solutions within the target turnaround timelines
Maintains and strengthens relationships with internal departments and clients
Online support for various client-facing applications, set up, training, resolving data integrity issues, assisting with new product rollouts.
Account Administration including account openings, billing set up, tax reclaims/tax documentation, market openings/exits/updates, security registration/system access/ID administration and FAR set up
Production of client-customized reporting; collection of data and production of customer report cards
Assist with compliance/fiduciary reviews and audits.
Identify and implement consistent operational best practices.
Train and develop new staff.
Provides direction and training to staff and act as point of reference for knowledge
Delegates tasks to appropriate individuals
Make suggestions to streamline operations.
Help develop processes to control or eliminate risk across business unit
Constantly update and implement controls and procedures as necessary
Monitor day-to-day service delivery of Business Unit Shared Service and Centers of Excellence for assigned accounts.
Ability to recognize problems that need the attention of management
Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients.
Must maintain high level of performance under pressure

What we value

Utilize ‘client first’ mindset - continue to improve Client Service and the Client experience to deepen relationships with clients
Communication skills to build and manage relationships across financial institutions as well as with internal business partners.
Ability to problem solve, develop tools and enhance to deliver improved client satisfaction
Proven leadership skills - enjoys driving new initiatives forward with energy and enthusiasm
Excellent problem solving, analytical and technical skills
Must constantly strive to increase knowledge and skill levels
Maintains open communication with co-workers and superiors

Education & Preferred Qualifications

BS/BA degree required, MBA desirable.
Must have a minimum of 7 years of related experience, preferably in financial services industry.
Knowledge of financial services computer systems, financial operations and/or mutual fund and related industries will be considered a strong plus.
English and Spanish are mandatory.

Additional requirements

This position requires working during Holidays and staggered shifts to accommodate LATAM hours of operation.
Ability/process of accurate pipeline management from initial lead to close.
Ability to work within a collaborative environment to achieve results.
Ability to manage and influence colleagues and virtual team members.
Willingness for regular business travel.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

","hiringOrganization":{"@type":"Organization","name":"State Street","sameAs":"https://www.statestreet.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"JBM, Mexico","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"EMEA Product Solutions VP - Private Market, Investor Services","datePosted":"2025-08-14","description":"

Private Markets Product – EMEA, Vice President

The Alternatives Product organization seeks a qualified leader with strong experience and interest in product solutions for Private Markets in EMEA. State Street is making a multi-year strategic investment in Private Markets and as we look to increase our footprint in the EMEA region, we need a strong manager to work with clients and prospects on new product development and execution and refinement of our multi-year strategy.

This role will report to the EMEA Head of Private Markets and is responsible for defining and executing on the Alternatives roadmap in the region and expansion of our EMEA Private Markets offering (capabilities, services and platform). The product offering includes front-office technology, traditional middle and back-office asset and fund administration, and transfer agency. The individual plays a key role in leading the development program across, and in partnership with, the client facing, product, global delivery (operations), technology and Alpha teams. The role is a key voice in our overall Private Markets product and in helping to strengthen State Street’s position in the industry. The product and capabilities development work are expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.

The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The role will include implementing solutions not only for specific clients, but also as part of the overall Private Markets strategy that will be leveraged across EMEA clients.

Responsibilities

In collaboration with the EMEA Head of Private Markets and global Alternatives Product team, build and execute the product strategy for State Street’s Alternatives segment.
Assist in creating our technology, services and product strategy including competitive landscape, pricing and go-to market.
Grow our Alternatives share of wallet by partnering and solutioning with our sales and segments teams, including supporting RFI/RFP responses and pitch meetings.
Gather and track client feedback/requests and incorporate in product development roadmap.
Manage conception, development and implementation of new products, capabilities or services impacting the Private Markets business, including partnering with other members of the Product team, Global Delivery, Technology and the Alpha team.

Oversee resources performing business analysis and requirements definition.
Support annual planning and funding prioritization activities where required.
Understand the firm’s strategic plans, business, process and architecture and apply that knowledge in the solution design and development phases.
Act as subject matter expert for Private Markets products.
Participate and provide thought leadership for the product.

Skills

Strong written and verbal communication, influencing and collaboration skills including the ability to effectively present information and respond to questions from senior leaders at State Street, clients and prospects.
Demonstrated ability to lead development life cycle, complex projects or client engagements and translating needs to requirements to drive outcomes.
Demonstrate strong understanding of product development process, agile development and experience with asset servicing for Private Markets.
Excellent project management, analytical and process transformation skills, including experience with agile development processes and tools.
Ability to organize, prioritize, balance key tasks and manage time effectively. – ability to lead as well as roll up your sleeves as needed
Comfortable facilitating project working groups including internal and external stakeholders.
Self-motivated professional with the ability to work under pressure to meet deadlines and goals

Education & Preferred Qualifications

Minimum of 10 years of Alternatives experience in back, front and/or middle office, specifically focused on Private Markets.
Expertise with fund accounting, investor services, and data management platforms.
Understanding of the Alternatives industry within the region including regulatory requirements.

Are you the right candidate? Yes!

About State Street

What we do. State Street is one of the leading and largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

State Street is an equal opportunity and affirmative action employer.

#li-hybrid

","hiringOrganization":{"@type":"Organization","name":"State Street","sameAs":"https://www.statestreet.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luxembourg, Luxembourg","addressCountry":"Luxembourg","addressRegion":"Europe"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Investor Services Associate | HMO on Day 1 |Hybrid Setup","datePosted":"2025-08-14","description":"

Company Description

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

Assist with uploading of capital events notices, PCAPs, and financial statements via the Investor Portal

Perform updates to the CRM, including investor details, contacts, and wire instructions updates

Help organize task lists in our project management software, Teamwork Projects

Qualifications

You are an accounting, finance, or business administration graduate or equivalent

You have a minimum of 1 to 2 years of experience in fund administration, investor relations, or transfer agency services within a private equity or alternative investment environment

You have Basic knowledge of AML/KYC regulations and compliance practices

You have exposure to fund administration platforms (e.g., Investran, eFront, Allvue, or similar)

Additional Information

State Street’s is making a multi-year strategic investment in Private Markets and the Alternatives Product organization seeks a business analyst with experience in financial services to support our Investor Services product development program and offering. With the democratization of Private Markets, the client demand and opportunities to further enhance our capabilities and offering play a significant role in growing our business. The individual will be a key member of our product development team focused on enhancing our Investor Services offering for private market and alternative funds. More specifically, performing business analysis and project management for the our development program and offerings. The role will report to the VP of Product Development for Investor Services and Transfer Agency and work alongside peers to align on a global platform and offering including closed end and international alternative fund. The product offering (capabilities, services and platform) includes investor servicing, transfer agent, connectivity solutions for distribution and the digital tools and experience for clients (GPs and their end clients).

As part of our Private Markets Investor Services product development team, the role will specifically work at the direction of the Product Development Manager, helping to create our development plans, manage development programs, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities. The product and capabilities development work are expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.

The role requires willingness to learn, collaborate across different operational and technology teams, perform analysis, develop business requirements (epics and stories) and operate as a product owner within an agile development process. The successful candidate must be highly organized, possess strong analytic skills, ability to operate independently, good communication skills and an ability to move seamlessly between multiple projects/implementations with changing client requirements. Experience with Private Investments and/or asset servicing is preferred.

Responsibilities

Lead and/or perform the execution of specified Private Equity development programs, including partnering with other members of the client facing, product, global delivery (operations) and technology teams.
Help create assigned development plans, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities
Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
Participate as product owner or assigned role for agile development programs including organizing program, status tracking, execution status meetings, issue escalation/resolution, communicating status to internal and external stakeholders, creating training plans and user guides as well as performing product demonstrations.
Participate in development of transition plan to migrate new capabilities into our operating model; and addressing the administrative aspects of establishing the product or service offering

Develop a deep understanding of the current technology and operating models within State Street supporting and affecting Private Equity clients. This knowledge will increase your ability to create effective plans and execution of development.
Collaborate with other teams to share approaches, develop best practices and improve the teams capabilities to successfully execute and deliver new capabilities or better serve clients.
Support annual product assessment, planning and funding prioritization activities as requested by Manager.
Support development of the Private Equity Product roadmap as directed by Manager.

Skills

Highly organized, strong analytic skills, ability to operate independently and to move seamlessly between multiple projects/implementations with changing client requirements.
Strong communication and interpersonal skills, written and oral.
Demonstrate strong project management and process transformation skills.
Ability to organize, prioritize, balance multiple tasks and manage time effectively.
Ability to facilitate project working groups, strong data gathering skills and requirements writing (epics and stories).
Subject matter knowledge across Asset Servicing, Accounting, Investor Services, Transfer Agency, Private Market and Alternative Fund Investments a plus

Experience

Minimum of 7 years of experience in investment operations, project management, client implementation and/or business analysis.
Experience with business analysis in an agile environment is strongly preferred
Knowledge of products and processes related to the financial services industry, investor services, accounting or private funds would be an advantage

About State Street

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$90,000 - $142,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Company Description

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

Assist with uploading of capital events notices, PCAPs, and financial statements via the Investor Portal

Perform updates to the CRM, including investor details, contacts, and wire instructions updates

Help organize task lists in our project management software, Teamwork Projects

Qualifications

You are an accounting, finance, or business administration graduate or equivalent

You have a minimum of 1 to 2 years of experience in fund administration, investor relations, or transfer agency services within a private equity or alternative investment environment

You have Basic knowledge of AML/KYC regulations and compliance practices

You have exposure to fund administration platforms (e.g., Investran, eFront, Allvue, or similar)

Additional Information

Job Description

About the job

We have an exciting opportunity for an Administrator to join us in our Tauranga Poplar Lane Quarry.

The successful person will support the daily running of the quarry. Key tasks include ordering and paying for goods and services, assisting with production reporting, and organising site inductions. The role also involves keeping business records up to date and helping the Quarry Manager with reports when needed.

This is a fixed term role starting in July 2025 until April 2026.

Key responsibilities include but are not limited to the following:

Administration:

Procurement administration, dealing with suppliers rep/confirming services & pricing/gaining approval from manager to proceed with purchase/ issuing of PO to vendor.
Accounts payable administration, following up with suppliers on monthly invoicing, accruing monthly costs on services and products received, receipting goods & services received.
Manufacturing production reporting, support quarry manager on daily production reporting.
Assisting with site induction and completing admin associated.
Purchase Orders/Invoice processing
Maintaining up to date business records and files, for employees, subcontractors, suppliers.
Assist Quarry Manager to compile business reports, compliance reports as required.

Experience and attributes;

Full class 1 licence
Experience working within administration and/or weighbridge duties.
Prior experience of processing accounts payable/receivables.
Have a strong customer focus.
Possess excellent interpersonal and communication skills.
Excellent communication skills both written and verbal.

This is a Monday – Friday 32 – 40 hour week role.

What we offer

Stevenson offers a range of fantastic REAL benefits to our employees, such as:

Medical insurance for you and your whānau
Life insurance
Enhanced parental leave policy supporting our people with new additions to the family
Online digital Will writing service
Increased KiwiSaver employer contributions after service milestones
BP fuel discounts
Career progression opportunities
Ongoing training and development, with opportunity to gain qualifications.
Excellent discounts at a wide range of retailers
Access to free confidential counselling and support services for you and your family

We’re Stevenson (Fulton Hogan)

Stevenson have a long history of successful quarrying, mining, supplying high quality specialist concrete and civil engineering laboratory testing. We know we’re only ever as good as our people, which is why we’re committed to hiring, developing and retaining the best in the industry.

Sounds like you?

If you're ready to take on a new challenge and be part of a team that is dedicated to Living Safely, apply today!

You will need to have the right to live and work in New Zealand to apply for this role.

All successful candidates must under-go and pass a pre-employment medical and drug screen.

We celebrate and embrace diversity across our business and are committed to equal employment opportunities.

We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply.

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Come together and make a meaningful impact.

We bring our people together to create something bigger and solve some of the world's most complex problems. Come and experience the power of commitment and see strategy and ideas come to life when you join GHD.

Let's drive real change.

We are currently seeking an experienced administrator to become an integral member of our Administration and Support team and provide critical support to ensure our continued success in the region.

This role provides administration support to the business by collating and formatting bids, tenders, reports and proposals for review and submissions. As such, the ability to deliver under pressure, to meet tight deadlines with an extremely high level of attention to detail and ability to follow strict formatting protocols is critical to your success in the role.

As part of a team, you will also find variety in your tasks, including but not limited to:
• Taking minutes in meetings
• Assisting with on and off-site events
• Supporting the Northern NSW Region with printing jobs and some PA duties for leaders and executives.
• Managing shared email inboxes
• Providing occasional reception relief
• Archiving and data entry

What would you bring to the team?
We’re looking for team players, someone who’s prepared to help others and collaborate to deliver high quality outcomes. You’ll also be able to demonstrate;
• Highly developed written and verbal communication skills, with the ability to liaise with people at all levels
• Strong attention to detail with experience formatting and collating documents
• Ability to work under pressure, prioritise and organise your workload to meet deadlines
• A strong client focus and dedicated approach to resolving problems and queries
• Previous experience in an administrative role in a professional services environment would be highly advantageous
• High-level of proficiency in the use of Microsoft Office is critical

Interested? Click apply now.

GHD is an equal opportunity employer, and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

GHD embraces hybrid work arrangements to create a work environment focused on well-being, flexibility and productivity where GHD people can thrive, this supports the diverse needs of our workforce while balancing the benefits of remote working with the value of face-to-face collaboration in the office.

We respectfully ask that no agency resumes be presented.

#LI-CW1

\nCome together and make a meaningful impact. \n\n We bring our people together to create something bigger and solve some of the world's most complex problems. Come and experience the power of commitment and see strategy and ideas come to life when you join GHD. \n\n\nLet's drive real change.\n\n\nOur Pledge to You
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.\n\n\n That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. \n\n\n See where your commitment could take you.
That’s the #PowerOfCommitment \n\n\nWho we are
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.","hiringOrganization":{"@type":"Organization","name":"GHD","sameAs":"https://www.ghd.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"SYDNEY, NEW SOUTH WALES, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Administrator","datePosted":"2025-07-21","description":"

Ready to find the right role for you?

Administrator

Salary: £26,000 per annum plus Veolia benefits

Hours: Monday to Friday 40 hours per week

Location:Burnt Mills Industrial Estate, Basildon, SS13 1DL

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

25 days of annual leave
Access to our company pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

Providing a customer-centric service by taking customer phone calls & liaising with relevant individuals to ensure customer queries are resolved. Escalate when required to management drive to promote a culture of high performance and excellence in line with our organisational Veolia values.
Ensure that all safety concerns and near misses are logged on our health and safety management systems and closed off within the companies agreed timescales. Ensure all Veolia policies, processes and procedures are adhered to.
Ensure personnel details including payroll are entered into the workday system correctly and within time limits. Raise purchase orders and capex orders for the supply of goods as approved by management. Liaise with suppliers for the procurement of goods and ensure delivery timescales are met. Process invoices raised by suppliers to ensure payment terms are met. Administer purchase orders, disposal matching and invoicing, subcontracted collections and associated invoices.
Ensure month end checks are completed in time for monthly invoicing.
Assist the depot management team with administrative work.

What we're looking for;

Educated to GSCE standard or equivalent.
Good planning and organisational skills.
Previous Administration experience.
A proactive approach
A basic understanding of the Google suite

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

","hiringOrganization":{"@type":"Organization","name":"Veolia UK","sameAs":"https://www.veolia.co.uk/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Basildon Commercial, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Administrator","datePosted":"2025-07-16","description":"

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The incumbent will be fully responsible KYC in alignment with Bank’s direction and vision.

Main responsibilities include but not limited to the followings

Maker tasks for on-boarding process

Review the On-boarding Request Form received from Relationship Manager and performs preliminary due diligence checks
Collect necessary document from Relationship Manager to fulfil internal and local regulation
Perform Customer Screening and Adverse Media Searches on World Check and Factiva
Calculate the Customer Financial Crime Risk Rating
Perform Enhanced Due Diligence and Specialized Due Diligence

Maker tasks for periodic review

Compare and source existing KYC documentations
Identify gaps in KYC information for incremental tasks
Liaise with Relationship Manager or Account Officer or Middle Office to obtain necessary information
Data entry in both G-KYC system, G-COP system, and Smart Form
Conduct Expected vs. Actual Analysis, Identification Verification process for KYC on-boarding and review
Determine for escalation to local Vietnam or Regional Financial Crime if any and preparing the whole KYC file
Check for daily and periodical KYC alerts
Upload information to World Check daily for screening

Other ad-hoc tasks to be handled by KYC team

Monitor KYC due date, ensure the accuracy and completeness of KYC records
Prepare document for financial crime audit, OFAC, thematic review, SBV inspection
Study/Revise/update Policy and Procedure as per the Bank’s Head Office request
Support other regions in KYC information collection and KYC review
Perform ad-hoc screenings
Execute other tasks as instructed by Management, Department Head and Team leader.

Job requirement:

University degree in finance, banking, or economics.
Having experiences of AML/KYC is preferable.
Good command of English.
Ability to work independently and effectively in a team.
Good skill in time management and communication.
Detail orientated and analytical

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

","hiringOrganization":{"@type":"Organization","name":"MUFG","sameAs":"https://www.bk.mufg.jp/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hanoi Branch, Vietnam","addressCountry":"Vietnam","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Administrator","datePosted":"2025-07-19","description":"Administrator (2500052X)

Organization

: Education and WorkforceAgency Contact Name and Information: Simmone Johnson simmone.johnson@education.ohio.gov

Unposting Date

: Aug 6, 2025, 3:59:00 AM

Work Location

: 25 South Front Street 25 S. Front St. Columbus 43215

Primary Location

: United States of America-OHIO-Franklin County-Columbus Compensation: up to $66.37

Schedule

: Full-timeClassified Indicator: UnclassifiedUnion: Exempt from Union

Primary Job Skill

: EducationTechnical Skills: Management, Administrative support/servicesProfessional Skills: Attention to Detail, Critical Thinking, Organizing and Planning Agency Overview

The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio’s 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.

As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals.

Job Description

Oversees the Office of School and District Improvement:

· Provide management, leadership, and direction for the office;

· Provide oversight of the state system of support / regional delivery service system (i.e., State Support Teams):

o Works collaboratively with across the agency to develop requirements and coordinate funding for state system of support;

o Develops human capital management across the state system of support;

o Develops professional development plan for OSDI staff;

o Develops and supports aligned to the agency’s priorities; use of common terms, tools and measures;

o Builds connections and relationships with essential Education Service Center (ESC) partners to garner support efforts for identified districts and buildings;

o Administers the contract between DEW and SST fiscal agents.

o Monitor services provided by SSTs and determine effectiveness and utilization rate for SST consultants.

Provide leadership and oversight of technical assistance and professional development to identified schools and districts.

Aligns regional services with Ohio’s Every Student Succeeds Act (ESSA) Plan and Ohio Revised Code School Improvement requirements;

Develops processes and tools to support implementation of the Department’s Integrated Multi-Tiered System of Support (IMTSS).

Manages and coordinates school and district review processes, including self-assessment tools and resources;

Provide support to the development and application of Ed Steps platform.

Provide oversight for federal grants and development of resource allocation review process.

Provides leadership and expertise for assigned DEW initiatives:

· Develops protocols for articulation of federal guidance ensuring fidelity of implementation of grants at each building and district;

· Monitors federal requirements and LEA (Local Education Agency) leading indicators surrounding school improvement efforts;

· Understands and identifies actions being implemented in districts and schools for each component of the selected evidence-based strategy;

· Provides policy development and direction, technical assistance, consultation, review and oversight of those assigned DEW initiatives;

· Creates and documents processes and structures to integrate the work of the external partners with the work of the state system of support;

· Connects and collaborates with other state partners, cross-state collaboratives and peer networks as well as national support efforts and teams).

· Monitors progress toward achieving office objectives.

Travels statewide for presentations, conferences, trainings and meetings;Performs HR and management duties as necessary;Participates in other stakeholder groups and efforts necessary to align with other priorities of state or DEW.

Other duties as assigned.

The work location of this position is 25 South Front Street, Columbus, Ohio 43215. You will be required to report to this work location full-time, if selected.

If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Qualifications

Completion of a master’s degree in education, business or related field and 5 years of experience in program oversight (supervision), leadership or educational administration which included strategic planning, policy analysis and implementation, data and financial analysis, and managing cross-functional teams.

Completion of a bachelor’s degree in education, business, or a related field and 10+ years of experience in program oversight (supervision), leadership or educational administration which included strategic planning, policy analysis and implementation, data and financial analysis, and managing cross-functional teams.

AND

· Understanding and experience implementing school turnaround and improvement strategies and models.

· Budgeting and grants administration.

· Experience developing and implementing policy

· Experience developing and creating professional development aligned to state policy implementation

· Strong organizational skills with demonstrated ability to manage multiple complex roles and responsibilities

· Systems thinker with creativity and strong problem-solving skills

· A strong understanding of Ohio’s educational policy and landscape

Knowledge: (1) Administration and Management strategies; (2) Budgeting and resource management; (3) Customer and Personal Service; (4*) Agency Policies and Procedures (e.g., procurement); (5) Law and Government (e.g., ESSA; ESEA, IDEA, federal programs, OIP, OAC, ORC); (6) School improvement strategies and implementation;(7) Data reporting and analysis; (8) Change management (9) State Systems of Support (i.e. State Support Teams); and (10) RFP development and contract monitoring.

Skills: (11) Critical Thinking; (12) Project Management and Project Oversight; (13) Public Speaking; (14) Written Expression; (15) Complex Problem Solving/Problem Sensitivity; (16) Systems Analysis; (17) Management of Human Capital; (18) Strategic Thinking and Effective Decision Making; (19) Resource Management (e.g., time, financial); (20) Small and Large Group Presentations; (21) Cross-Agency Coordination and (21) Creating and Managing High Performing Teams and Work Groups

Supplemental Information

The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Only For Unclassified Positions: The final applicant for this position will be required to submit urinalysis to test for illegal drug use prior to an appointment. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year.

The Ohio Department of Education and Workforce is an Equal Opportunity/Affirmative Action Employer that values diversity and seeks talented individuals from diverse backgrounds. Candidates are considered for employment without regard to race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class. Questions or concerns about this should be directed to the Office of Human Resources (human.resources@education.ohio.gov).

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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