Business Recruiter, CX and Ops (C)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We are seeking a highly motivated and results-driven Business Recruiter. As a Recruiter, you will be responsible for sourcing, attracting, and hiring top talent for our growing CX & Ops organisations. The ideal candidate will have a proven track record of attracting and hiring top talent, a deep understanding of the hiring process, and excellent communication and interpersonal skills.

What you will do

• Manage full-cycle recruiting process for Customer Support and Operations Org ensuring a positive and seamless candidate experience
• Be responsible for sourcing and developing a candidate pipeline to fulfill 450-500 hires for a fiscal year, managing campus, lateral and internal transfers. 
• Set hiring managers' expectations and develop processes around interviewing
• Interview candidates, update them throughout the process and negotiate compensation
• Develop recruitment advertising and employment branding strategies
• This individual will work on a hybrid basis, with expectations of being on-site at our Bangalore, India office 3 fixed days per week.

What you will need

• A minimum of 3-4 years full-cycle business recruiting experience (Customer Experience, Support and Operations)
• Previous startup experience and an unwavering ability to work in a fast-paced environment
• Proven ability to source, attract, and hire top talent
• A track record of hitting high volume recruiting metrics (~10 hires per month) 
• Strong communication and interpersonal skills
• Demonstrated experience with applicant tracking systems and recruiting tools (LinkedIn / Gem)

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.