IT SPECIALIST/SYSTEMS ADMINISTRATOR II

MIKEL invests in people and technology – empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company’s inception in 1999.  

Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations.

Job Description:

MIKEL is currently seeking an experienced IT Specialist with a background in Information Systems and Information Assurance. This position will provide technical support to a team supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory and electronic classroom. The ideal candidate will have hands-on experience in help-desk technical support, software and hardware troubleshooting, network administration, and regulatory compliance. The candidate will be responsible for managing and maintaining the lab’s information technology systems, ensuring data security and integrity, and supporting users in troubleshooting technical issues.

Position: IT Specialist/Systems Administrator II

Responsibilities

• Managing virtual server infrastructure, including operating systems, applications, and security issues.
• Scanning and installation of applications and system patches.
• Installing, configuring, and maintaining various COTs and Open-Source software applications.
• Installing, configuring, updating, and troubleshooting computer hardware and software on desktops and laptops
• Assist with maintaining project’s user licenses for various commercial software.
• Aiding users with technical issues related to software applications, email, network connectivity, and hardware problems.
• Interfacing with external groups to resolve issues to include reporting system status to large-scale network management teams.
• Identifying and resolving network and system performance issues, including monitoring system logs and alerts.
• Assisting in the planning and execution of new IT projects, including hardware upgrades, software deployments, and system migrations.
• Maintaining technical documentation and creating reports on system status and performance.
• Performing standardized physical security checks and access control on DoD secure spaces in accordance with NUWCDIVNPT security doctrine.
• Ensuring compliance with Information Assurance standards, DISA Security Technical Implementation Guidelines (STIGs), and other regulatory requirements on classified and unclassified networks.
• Maintain relevant IT certifications, such as CompTIA Security+, A+, and Network+ (DoDD 8570/8410 IAT Level I & Level II standards).

Specific Job Requirements

• 5 years of collective experience in Information Systems, IT Support, and Network Administration, preferably within the Department of Defense (DoD) or government contracting environment.
• Experience with Microsoft client and server operating systems including Server 2016 and above, and Windows 11
• Hands-on experience with Microsoft Office 365, software installation (including Adobe products), and troubleshooting hardware/software issues.
• Strong understanding of Information Assurance, network security, and regulatory compliance.
• Experience with MySQL and Microsoft SQL Server administration is a plus.
• Familiarity with DISA STIGs and DoD cybersecurity guidelines is a plus.
• Excellent communication skills and the ability to work independently or as part of a team.

Security Clearance

• Active DoD Security Clearance is required at the time of hire.
• Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
• Due to the nature of work performed within our facilities, U.S. citizenship is required.

Work Location: Middletown, RI

MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement.

Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. 

MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.