Retail Operations Coordinator

A part-time Retail Operations Coordinator job in Woodinville, WA is available at Chateau Ste. Michelle.  As a Retail Operations Coordinator, you will support the daily operations of the tasting room by ensuring that all retail and guest experience materials are current, organized, and aligned with brand standards.  This role plays a key part in maintaining a seamless guest experience by coordinating supplies, updating menus, digital displays, and assisting with ecommerce fulfilment.

This is a part-time, hourly role that is eligible for tips.  This role requires availability on evenings and weekends.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest — the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Erath, A to Z Wineworks, REX HILL, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries. 

Retails Operations Coordinator job responsibilities include: 

• Maintain and coordinate inventory of tasting room materials.
• Collaborate with the Guest Services Retail Operations Manager and Executive Chef to create tasting menus and daily food menus.
• Support tasting room promotions by coordinating with the Events team to develop and implement promotional materials (including digital screens, tabletop displays, and signage) for curated and themed offerings.
• Manage and update digital display content that features tasting room offerings.
• Input accurate data entry for mailing list cards.
• Provide eCommerce pick-up order support, including moving orders to pick-up, verifying inventory availability (and placing orders if needed), and communicating with guests to confirm fulfillment once items are ready. Offer scheduling assistance as needed.
• Assist the tasting room staff with event or table turnover and setup.
• Other related duties as assigned.

Physical Requirements: 

• Able to stand, sit, and walk for extended periods of time.
• Ability to lift 30-40 pounds repetitively.

Position Requirements: 

• Must be at least 21 years of age with a high school diploma or equivalent.
• MAST Class 12 Permit and Food Handler’s Permit required.
• Two (2) or three (3) years prior experience retail operations and data entry (ecommerce operations experience is a plus).
• Strong communication skills, customer service skills, and detail-orientation skills.
• Thrives in team-oriented environments and contributes to a positive, dynamic culture.
• Ability to work in a fast-paced, changing environment as part of a team.

Your Compensation: 

$19.45 – $25.27 per hour based upon relevant experience.  

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to the role. 

Benefits of working with Ste. Michelle Wine Estates: 

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth.  We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce. 

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts 

Culture at Ste. Michelle: 

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level. 

We Care: We put people first – our team, our consumers, our customers, our communities. 

We Collaborate: We believe there is nothing we can’t accomplish – together – and we believe lifting up those around us is essential to achieving both individual and collective success. 

Harvest your potential, Uncork the possibilities!  If you are interested in the Retails Operations Coordinator job in Woodinville, WA please apply now. 

Need assistance with the application process?  Click here to review step by step instructions available in  English or Spanish. 

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.  For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.