Executive Assistant

Description

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast!

We’re building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

Executive Assistant

We are seeking an Executive Assistant to support the executive leadership team. This role is critical to the day-to-day execution of executive operations, handling tactical support, managing details, and serving as a trusted liaison to ensure leadership priorities move forward smoothly and efficiently.

The Executive Assistant will operate in a fast-paced, highly confidential environment and must be comfortable supporting multiple executives, managing competing priorities, and acting as a central point of coordination across the organization. This is an in-office position, and we are only considering candidates local to the Cleveland area. 

Key Responsibilities

• Executive Team Support
  Provide high-level administrative and tactical support to our executives, including calendar management, scheduling, follow-ups, and coordination of daily priorities.
• Calendar & Meeting Management
  Manage complex and constantly changing calendars for executives. Prioritize conflicting appointments using sound judgment to streamline daily, weekly, and recurring meetings.
• Travel & Logistics
  Coordinate domestic and international travel, including flights, hotels, ground transportation, itineraries, and meeting logistics for executives.
• Communication & Liaison Role
  Serve as a liaison between executives, their teams, internal departments, and external partners. Act as a gatekeeper and bridge for smooth communication, directing correspondence and resolving or escalating inquiries as appropriate.
• Meeting & Event Coordination
  Arrange and support executive and leadership meetings on and off-site. Prepare agendas and materials, take meeting notes, manage logistics, and facilitate meeting technology (Teams/WebEx) to support both in-person and remote attendees.
• Operational Follow-Through
  Track requests, action items, and commitments from leadership. Proactively initiate follow-up to ensure timely completion of priorities, including onboarding support and coordination with administrative peers.
• Presentation & Document Support
  Assist with the preparation, editing, and distribution of presentations, reports, and other materials supporting strategic and enterprise priorities.
• Expense & Administrative Management
  Manage executive expense reports and ensure timely submission and approval. Support other administrative processes as needed.
• Confidentiality & Professionalism
  Maintain strict confidentiality and exercise discretion when handling sensitive employee, client, and company information.
• Process Improvement & Tools
  Continuously learn and leverage software tools to improve efficiency, organization, and outcomes across executive operations.

Requirements

• Bachelor’s degree required.
• 7+ years of experience providing executive-level administrative support to senior leaders (C-suite or VP level).
• Proven experience supporting executives in a fast-paced, deadline-driven environment.
• Strong organizational, prioritization, and problem-solving skills.
• Excellent written and verbal communication skills.
• High degree of professionalism, discretion, and sound judgment.
• Proactive, adaptable, and comfortable managing shifting priorities.
• Strong proficiency with Microsoft Office, calendar systems, and collaboration tools.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability, except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at recruiting@arrowinternational.com.

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