HR Generalist

Department: Human Resources

Employment Type: Full Time

Location: Shield Technology Partners - Remote

Reporting To: Julie Litteral

Compensation: $85,000 - $100,000 / year

Description

The HR Generalist – People Communications & Engagement will own day‑to‑day HR generalist support with a primary focus on partner communication, HR marketing, learning management, performance programs, and corporate events. This person will collaborate with HR, Partners, and Operations leaders to drive a consistent employee experience across multiple U.S. partner companies.

Key Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned:

Partner communication

• Serve as a primary HR point of contact for portfolio company leaders on people programs, timelines, and initiatives.
• Draft and distribute clear partner updates, playbooks, and FAQs related to HR processes, systems, and change initiatives.

HR marketing and branding

• Partner with Marketing to translate HR programs into compelling campaigns (emails, intranet, decks, one‑pagers) that reinforce STP’s employer brand.
• Support creation of recruitment and onboarding collateral that highlights STP’s culture, benefits, and career paths.

LMS and learning programs

• Administer the LMS, including course assignments, audience management, and reporting on completion and engagement.
• Coordinate required compliance training and partner‑specific learning paths for acquired entities in collaboration with HR and Operations SMEs.

Performance management

• Support rollout and maintenance of the performance management cycle, including goal‑setting, check‑ins, reviews, and calibration sessions.
• Train managers and employees on performance tools and processes; monitor completion rates and escalate issues as needed.

Corporate communication and events

• Coordinate company‑wide HR and culture communications (all‑hands content, newsletters, policy announcements, benefits communications).
• Plan and support virtual and in‑person HR‑led events such as town halls, manager roundtables, engagement initiatives, and launch communications for new acquisitions.

Generalist and operations support

• Provide day‑to‑day HR support on onboarding, offboarding, employee changes, and policy questions in partnership with HR Operations.
• Help maintain HR content in systems and knowledge bases to ensure accuracy and consistency across portfolio companies.

Skills, Knowledge & Expertise

• Bachelor’s degree in HR, Communications, Business, Marketing, or related field.
• 3–5 years of HR experience with exposure to communications, performance management, or L&D experience in multi‑entity or high‑growth environments preferred.
• Strong written and verbal communication skills and comfort drafting executive‑ready content.
• Experience with HRIS and LMS platforms; proficiency with Microsoft 365 or Google Workspace tools.

Qualifications

• Collaborative relationship‑builder able to partner with HR, Marketing, and leadership across entities.
• Strong project management skills with ability to manage multiple campaigns, calendars, and stakeholders.
• High attention to detail, discretion with confidential information, and bias for action in a fast‑paced, acquisition‑driven setting.

Preferred qualifications:

• Experience in MSP or IT services industry.
• Exposure to acquisition-driven environments or private equity-backed organizations.