Operations Coordinator

Department: Operations

Employment Type: Full Time

Location: Salt Lake City, Utah

Compensation: $21.00 - $24.00 / hour

Description

Position Overview  Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing, high-performance team in search of an Operations Coordinator to join our Logistics team.   Members of the Logistics team support the management of our most important assets: our machines. Freezing Point has a nationwide presence with more than 50,000 machines in all 50 states. Every day machines are moving to and from stores as our operations team and service providers manage the installation, repair, and replacement of Freezing Point equipment.   Our Operations Coordinators work closely with critical stakeholders including sales, accounting, shipping, third-party parts and service providers, distributors, brokers, and customers in managing the movement of all Freezing Point machines. 

Key Responsibilities

Essential Duties and Key Responsibilities: 

• Build and maintain relationships with third party service providers and stakeholders  
• Own a portion of the machine supply chain and logistics pipeline  
• Partner with internal stakeholders including sales, service, warehouse, shipping & receiving  
• Record machine movements in ERP and company internal asset tracking databases and CRM tools  
• Process and review sales contracts for completeness before beginning machine movement coordination  
• Coordinate with third party installers to complete timely machine movements  
• Review completed jobs for accuracy and quality  
• Support machine inventory counts; investigate and resolve inventory discrepancies  
• Troubleshoot, problem solve and escalate problems as necessary  
• Assist with other critical projects as needed by Management  
• Improve the process!  
• Other duties as assigned 

Skills, Knowledge and Expertise

Minimum Qualifications & Competencies:  

• A demonstrated track record of successfully working to a variety of deadline-driven KPI’s without losing sight of the big picture.   
• This role includes presentation building, managing larger data sets, basic analytics, and requires advanced proficiency in Microsoft Office including Excel and Power Point. Preference given to candidates with experience in SQL or VBA. 
• 1+ years in a corporate operations or supply chain role; preference given to experience working within the trade industry. Recent grads with applicable internship experience are also encouraged to apply.   
• Proficiency in Microsoft Office including Excel, Word, and PowerPoint.  

  Preferred Qualifications & Competencies: 

• Bachelor’s degree from a four-year college or university  

  Required Soft Skills:  

• You are a strong team player with a collaborative work style. You help before you criticize and always look to find the common ground. 
• You are an exceptional communicator and comfortable communicating in person, in writing, and over the phone.  
• You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness. 
• You have a passion for details. You enjoy task-based work and can handle lots of "little things" while maintaining accuracy and output. 
• You are data driven. Metrics are motivating, and you enjoy some healthy competition now and then. 
• You know how to manage your time, and to ask for help when you need it. 
• You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance. 
• You are comfortable taking directions on new tasks and asking questions to understand new projects. 
• You are an idea person. You share feedback and are comfortable receiving feedback from others.  

  Physical Demands & Working Conditions:   

• Fully onsite position in Salt Lake City, UT 
• Work is primarily done indoors and requires sitting for long periods. 
• Frequent use of computers, including prolonged periods of screen time 
• Frequent communication with team members in writing, over the phone, and in person 

Benefits

Frazil provides a full benefits package including Medical, Dental, Vision, Life Insurance, Voluntary & Supplemental Plans, 401k with Employer Match, PTO and Company Holidays.