Software Quality Assurance Manager (Remote)

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. 
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices.  With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. 
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

And now? Now we are looking for a Senior Software Quality Assurance Engineer who wants to take their career one step further. If you think you are one of those people, here you will have the chance to work with the world's leading brands with Artificial Intelligence & Machine Learning technologies. Right now, while you are reading this, we are sending an average of 2.2 billion requests and almost 2 billion instant notifications to more than 450 servers a day. In the Artificial Intelligence and Predictive side, we have more than 100 TB of historical data. We do not wait for jobs or opportunities to come to our feet, we create them. We have now reached 25% of global users. If all these interests you, read on for more!
Our Engineers and Software Developers always think with an innovative perspective, taking advantage of the inexhaustible power of the digital world. They create impressive and intelligent products like a true artist. Our Product and Development teams are located in our Istanbul office, so we produce and develop the technology we export to the world in our own country. As Insider, we believe in cooperation and adapting the innovations brought by technology by acting fast. We work closely with other Departments with agile teams, and we are not afraid of getting our hands dirty. As we said; we do not wait for jobs or opportunities to come to our feet, we create them ourselves. You can check our Tech Stacks here!

A Software Quality Assurance Team Lead in Insider day in and day out:

• communicates with the Director of Quality Assurance and Development teams to provide a reliable and confident end user experience while developing effective and efficient methods,
• works with teammates and other departments to resolve issues that arise during updates and the Quality Assurance process,
• increases quality, ensures security and reduces errors in development,
• outlines test plans, writing tests, and managing test cases,
• develops and maintains the Quality Assurance processes of software,
• works with an agile mindset, adapts quickly to changes and is comfortable with this,
• knows how to prioritize his work, is flexible with sudden changes in the game plan and when to stick to it,
• prioritizes and plans Quality Assurance strategies according to business and Quality objectives by talking to Stakeholders,
• provides testing and quality metrics to key Stakeholders,
• trains Development and Quality Assurance team members, helps with orientation program and performance monitoring,
• leads and mentors Quality Assurance projects

We want you to join us while we are taking a step into the future if you:

• have 5+ years of experience in Quality Assurance and team management
• are familiar with Quality Assurance and Web Development methodologies and tools
• have an expert knowledge of Agile Testing Processes
• have advanced knowledge and experience with tools such as Selenium, Appium, Locust and Jenkins
• have a good knowledge of Python and Java
• are passionate about problem solving and product quality

While exporting our technology to the world, we offer you:

• “Tech Talks” with famous and groundbreaking people from the software world, “Dev Talks” where our Software Developers talk about their career steps, and many events where groundbreaking ideas are discussed,
• Hackathons we organize inside that push the boundaries, programming challenges, and coding competitions,
• free access to exclusive services such as Laracasts, Egghead, Udemy, Blinkist, Masterclass, and Spotify
• Shareowner System that we offer to all Insiders who meet certain criteria
• Inclusive Private Health Insurance
• Multinet to cover all the yummy food expenses on a monthly basis
• the infamous Team Activities that are bursting with fun,
• No Dress code! This is a fast and innovative startup, you can wear whatever you want.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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