Facilities Coordinator

We are looking for a Facilities Coordinator who will be responsible for serving customers by providing service information and resolving issues promptly by phone and email.

If you are looking for international experience within a team that will support your personal and professional development, take a look at this opportunity we are offering: 

• Answering customers' and coworkers' questions about the project execution issues, making appropriate suggestions to resolve the problem
• Analyzing customer inquiries and determining means of resolution
• Cold-calling potential vendor partners to develop partnerships
• Dispatching vendor partners for work orders and ensuring they arrive by schedule
• Managing high-volume email communications and multiple communication paths simultaneously
• Inputting necessary data into a computer system to track and follow up on customer requests
• Contributing to the team effort by accomplishing set goals as determined by the Manager

What we expect from you: 

• Minimum High School Diploma
• Fluency in English
• Proficiency in Microsoft Office applications (advanced Excel skills)
• Ability to remain calm and composed when dealing with an ever-changing environment and demanding customers
• Must be a team player and able to support teammates at any given time
• Willingness to work afternoon shifts ( Mon-Fri, 14 - 22h, 10-18h during winter season )
• Previous experience in facilities maintenance is a plus

What you will get from us:

• Mostly remote work with occasional office visits (3 days per month)
• Private health insurance
• Benefit package available to all our employees (free day and a gift for birthday, discounts with our partners from different industries, Fitpass...)
• Work in a large, international team
• Advancement opportunities

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!