Office & Operations Coordinator

About IonOpticks

Founded in 2017 in Melbourne Australia, IonOpticks is already a global leader in the design and manufacture of advanced columns for liquid chromatography-mass spectrometry (LC-MS) applications. The company is now expanding its global operations and establishing a centre of international business in Oxfordshire, UK.

IonOpticks is a values-driven organisation where we thrive together, pursue excellence, continuously evolve, and create lasting impact. This is an exciting opportunity to contribute to IonOpticks’ international growth as it continues to redefine LC-MS in the field of proteomics globally.

What We Are Looking For

We’re looking for an Office & Operations Coordinator who takes ownership, thrives on variety, and enjoys being involved across many parts of the business. This is a broad, hands-on role supporting the day-to-day running of our newly opened offices in Milton Park, Oxfordshire, as well as Sales and Customer administration, logistics, and operational support.

Does this sound like you?

You’ll be instrumental in creating a welcoming, well-run workplace while also supporting in-bound enquiries, processing orders, coordinating shipments, and keeping systems and information accurate and up to date. As the business grows, this role will continue to evolve — making it ideal for someone who enjoys flexibility, learning, and shaping how things are done.

You’re organised, proactive, and comfortable juggling priorities. You pay close attention to detail, enjoy solving problems, and take pride in making things run smoothly behind the scenes.

What skills or experience you will need for this role

• Previous successful experience in an office management, operations, or similar leadership support role
• Attention to detail is required, in particular related to office security, QMS management, along with PPE and Health & Safety standards, processes and protocols as well as record keeping particularly the CRM system (Zoho)
• Sales admin and support of a geographically dispersed sales force
• Experience managing logistics; inbound supplies as well as outbound order tracking and fulfilment
• A proactive and solutions-focused mindset (you’ll see what needs to be done and make it happen!)
• Demonstrated ability to take ownership, work independently, and manage competing priorities with confidence and professionalism
• Strong communication and interpersonal skills, with the confidence to engage with people at all levels
• Comfortable using and managing tools such as Google Workspace, Microsoft 365, and other office systems

Why IonOpticks?

We are a small(ish), but mighty team, which is rapidly growing. We’re big believers that innovation starts with people, and we invest in ours — offering genuine opportunities for personal and professional development as we scale globally.

IonOpticks is committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We work to ensure that our working environment and our recruitment processes are as inclusive as possible to everyone. This includes making reasonable adjustments for people who have a disability or long-term condition during the interview stages of the process.