GTM Programs & Operations Manager
monday.com.com
140k - 170k USD/year
Office
New York, NY, US
Full Time
Description
We're seeking a GTM Programs & Operations Manager to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.
About The Role
- Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes
- Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org
- Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation
- Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product
- Full programs & projects KPIs accountability
Requirements
- 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)
- Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1
- Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration
- Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)
- Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels
Please note that this role is on a hybrid model of 3 days/week in our NYC office.
Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws
For New York City-based hires only: Compensation Range: $140,000 - $170,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
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