Manager - Network Engineer

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager - Network Engineer
We are seeking a skilled L2 network engineer with expertise in Cisco and Arista technologies, complemented by a foundational understanding of network development operations (netdevops). The ideal candidate will be responsible for managing and optimizing our network infrastructure, ensuring seamless connectivity and performance across all systems.
Key Responsibilities:
•    Network Management:
o    Configure, maintain, and troubleshoot Cisco and Arista network devices to ensure optimal performance.
o    Monitor network traffic and implement solutions to prevent bottlenecks and downtime.
o    Collaborate with the IT team to design and deploy scalable network solutions.
o    Understanding of SDWAN technologies and implementations of various vendors
o    Strong understanding of WAN technologies and routing protocol with a strong focus on BGP.  
•    Technical Support:
o    Provide second-level support for network-related issues, resolving complex problems efficiently.
o    Assist in the development of troubleshooting procedures and documentation for network operations.
o    Work closely with L1 support teams to escalate and resolve issues promptly.
•    Netdevops Integration:
o    Apply basic netdevops principles to automate network tasks and improve operational efficiency.
o    Participate in the development and deployment of network automation scripts using tools like Itential or Python.
o    Collaborate with software development teams to integrate network solutions into broader IT projects.
•    Security and Compliance:
o    Implement security protocols to protect network integrity and data privacy.
o    Ensure compliance with industry standards and organizational policies.
o    Conduct regular audits and assessments to identify vulnerabilities and recommend improvements.
•    Documentation and Reporting:
o    Maintain accurate records of network configurations, changes, and performance metrics.
o    Prepare reports on network status, incidents, and resolutions for management review.
o    Contribute to the creation of technical documentation for training and reference purposes.
Minimum Qualifications:
•    Bachelor's degree in computer science, information technology, or a related field.
•    Relevant years of experience as a network engineer, with a focus on Cisco and Arista technologies.
•    Proficiency in configuring and managing Cisco IOS and Arista EOS platforms.
•    Basic understanding of netdevops practices, including automation tools like Ansible or Python.
•    Strong analytical skills with the ability to diagnose complex network issues.
•    Excellent communication skills to collaborate effectively with cross-functional teams.
Preferred Skills:
•    Certifications such as Cisco Certified Network Associate (CCNA) or Arista Certified Engineering Associate (ACE-A).
•    Experience with cloud networking solutions and virtualization technologies.
•    Familiarity with network monitoring tools like SolarWinds or LogicMonitor
Working Conditions:
•    This position may require occasional evening or weekend work to address critical network issues.
•    The role is primarily office-based but may involve travel to other company locations for project implementation.
Application Process:
Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications. We look forward to welcoming a dedicated professional to our team who can contribute to our mission of maintaining robust and efficient network operations.

Why join Genpact? 
•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.