Senior Business Analyst - Client Profitability

WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I. Job Summary 
Sr. Business Analyst will have experience in data analytics and metrics optimization with the primary function of improving data and analysis practices and processes. Responsible for instituting new policies, procedures and tools. Develops reporting and utilizes data analytics to identify improvement opportunities and enable effective business decisions. The Sr. Business Analyst is a leader within the organization who is responsible for maximizing profits and increasing the teams overall efficiency. Responsible for processing several different types of data to achieve those goals. 

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each of the following essential duties satisfactorily. Other minor duties may be assigned.

• Lead multiple initiatives, establish and track success measures for each. Ensure delivery is met with timelines and within expectations 
   
• Work with WM Strategic Business Solutions systems to perform analyses on large, complex data sets. 
   
• Conduct analysis of findings and provide strategic insights, hypotheses, actionable recommendations and conclusions based upon findings to managers and leadership. 
   
• Effectively use data visualization, in summaries and/or dashboards, to enhance translation of data and findings in brief and intelligible format, suitable for any audience. 
   
• Perform data profiling and root cause analysis to identify and understand anomalies. As appropriate, work with management and IT to address these issues. 
   
• Drive report automation while developing procedures and standards for obtaining and analyzing the data. 
   
• Act as a liaison between IT and the Client Profitability team to provide support and understanding in the gathering of data. 
   
• Address inefficiencies while interacting with members of the Client Profitability team to improve daily functions. Providing enhancements to existing processes and tools. 
   
• Work with all members of the WM Strategic Business Solutions to help develop new processes and tools to be leveraged within the Client Profitability team and organization.

III. Supervisory Responsibilities 
 

• None

IV. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

 

A. Education and Experience 
 

• Education: Bachelor's Degree (accredited) in Business, Accounting, Environmental Sciences, Project Management or other industry-related field, or in lieu of degree, a High School Diploma or GED (accredited) and four (4) years of relevant work experience. 
  
   

B. Certificates, Licenses, Registrations or Other Requirements 
 

• None required. 
   

C. Other Knowledge, Skills or Abilities Required 
 

• Knowledge of essential business objectives, targets and goals 
   
• Understanding of business processes and procedures 
   
• Working knowledge of financial and computer systems, databases, and spreadsheets 
   
• Analyzing and carrying out interpretations by utilizing intricate large data sets 
   
• Experience in designing managerial level presentations and reports 
   
• Able to multi-task, including a proven track record of delivering multiple concurrent complex technical projects on time. 
   
• Advanced knowledge of Excel 
   
• Ability to think and act strategically 
   
• Build relationships and leverage subject matter expertise to driving conversations and/or influence decision 
   
• Efficiently generate, reliable working relationships with team, staff, and customers.

 

D. Other Knowledge, Skills or Abilities Preferred

• Strong technical experience accessing and working with data (SQL, databases)
• Technical knowledge and experience working with BI visualization tools (TIBCO Spotfire; PowerBI; Excel) 
• Experience developing and maintaining efficient SQL queries, stored procedures, indexes, functions for use in large volume databases.
•  

V. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
 

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; 
   
• Required to exert physical effort in handling objects less than 30 pounds occasionally; 
   
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rare; 
   
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rare;  
   

• Normal setting for this job is: remote or hybrid setting in Windsor, CT.

   

The expected base pay range for this position across the U.S. is $93,000-$110,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

Benefits 
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative.  This position may require the successful candidate to travel by air for business reasons, or service federal property.  Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.