AI Engineer - Run & Services

 

Create your best future and join Westpac!

 

What’s the role?

The AI Engineer is responsible for reviewing, analysing, and optimising existing business processes to identify opportunities for automation. This role designs, develops, and deploys AI-powered solutions that replace manual workflows with intelligent, scalable, and reliable automation.    By leveraging advanced machine learning, data engineering, and process analysis skills, the AI Engineer ensures that automation initiatives deliver measurable improvements in efficiency, accuracy, and business value. The role also involves close collaboration with stakeholders to understand requirements, validate solutions, and oversee implementation.

 

Your key responsibilities include:

• Review and map current manual processes to identify automation opportunities.
• Design and build AI solutions (e.g., machine learning models, agentic applications, RPA bots) to automate repetitive tasks.
• Prototype, test, and deploy AI-powered workflows in production environments.
• Collaborate with business and technical teams to ensure solutions meet operational needs and standards.
• Monitor, maintain, and continuously improve automated systems.
• Document solutions and provide training to end users and stakeholders.
• Ensure ethical, responsible, and secure use of AI technologies.
• Upskill team members on Gen-AI solutions and their implementation.

What do you need? 

• Experience in developing Gen-AI solutions, including design patterns applicable to Gen-AI applications, prompting techniques, RAG, agentic patterns. 
• Experience with implementing solutions on Azure Machine Learning, Synapse and Azure AI Services.
• Understanding of the Finance Landscape.
• Knowledge of infrastructure deployment and management.
• Microsoft certifications in Azure are highly regarded.
• Strong programming skills in Python and familiarity with ML libraries such as TensorFlow, PyTorch, or scikit-learn.

Why join us?     

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

#LI-Hybrid.