Inside Sales Representative

Job Details

Job Location: Norwalk - Norwalk, CT 06851Salary Range: $55,000.00 - $80,000.00 Salary/year

Inside Sales Representative

Why Join Us?
At LBB Specialties, we are dedicated to empowering innovation, building meaningful relationships, and fostering an environment where every team member can thrive. As part of our team, you'll work alongside industry experts, contribute to impactful projects, and help drive our company forward in the chemical distribution space. Join us as we bring innovation and growth to the forefront of our industry.

Your Impact
Your efforts will directly contribute to our company’s success by developing new customer accounts and management of current customer accounts.

Key Responsibilities

Developing New Accounts (Prospecting)

• Identify and pursue new sales opportunities through strategic prospecting and account penetration efforts.
• Develop and execute plans to introduce product offerings, marketing materials, product samples and pricing details to both new and existing customers. 
• Build a robust sales pipeline and manage opportunities from lead generation through to close.
• Achieve specified sales metrics including calls, leads and opportunity follow up along with other CRM activities.
• Gather market intelligence, including information on key competitors, pricing strategies, and packaging.

Account Management

• Respond to customer inquiries, qualify customers; develop understanding of customer’s needs, requirements, and expectations to support customer excellence initiatives.
• Maintain and grow existing accounts by introducing new product offerings.
• Respond to customer inquiries regarding orders, samples, and pricing on new and existing products.
• Work proactively with current customers to retain their loyalty.
• Identify opportunities to reduce excess or dead inventory through strategic planning.

Collaboration

• Maintain accurate and up-to-date records in Dynamics (CRM) to ensure transparency and alignment across LBBS divisional functions.
• Collaborate with cross-functional teams to forecast inventory requirements based on customer and market demand.
• Communicate ways to improve customer satisfaction to leadership team.
• Work effectively with all other LBBS divisional functions to promote a customer focus and communicate ways to improve customer satisfaction.
• Special projects assigned by Commercial team

Qualifications

What You’ll Bring

• Bachelor of science degree preferred, 1- 3 years related experience preferred
• Demonstrated expertise in identifying and articulating customer’s needs, applications, and requirements
• Highly motivated, target driven, and committed to achieving results
• Self-starter who can work effectively with minimal supervision
• Strong understanding in sales negotiation and closing
• Excellent computer skills including (Microsoft Outlook, Excel, Word, PowerPoint), experience with CRM systems, (Dynamics experience a plus)
• Excellent attention to detail, written/verbal communication skills, organizational and time management skills

Why You’ll Love Working Here

• Competitive Benefits: Comprehensive healthcare, 401(k) matching, and more.
• Flexible Work Environment: Hybrid and remote work options within the U.S. and Canada.
• Professional Development: Access to learning opportunities and resources to grow in your career.
• Inclusive Culture: Be part of a diverse, collaborative, and supportive team.
• Industry-Leading Impact: Work with top brands in a dynamic field and contribute to meaningful growth.

Additional Information

• Location: Norwalk, CT or Mississauga, ON (must by bilingual in English and French if located in Canada)
• Travel: Occasional for trade shows and meetings as needed
• Work Authorization: Must be able to show evidence of authorization to work in the U.S. or Canada without employer sponsorship.

EEO Statement
LBB Specialties is committed to providing equal employment opportunities for all employees and applicants, celebrating diversity and fostering a supportive, harassment-free work environment.

Disclaimer
This job description is not exhaustive and may be subject to change or additional responsibilities based on business needs.