Lead QA Engineer

Lead QA Engineer

Johnson Controls is searching for a highly skilled and experienced Lead QA Engineer to lead a team of quality assurance testers on ensuring quality of JCI’s internal and customer portals. The ideal candidate will have a background in testing functionality and UI/UX aspects of internal and external web and mobile applications, as well as reporting issues to build teams.

Candidates will be working in an agile environment, with both onshore and offshore teammates, as well as with our leadership team, using iterative and cutting-edge development and testing methods.

Responsibilities

Candidates will design and create full test plans and test cases to properly perform quality assurance on mobile and web-based software applications. During the software life cycle, they will execute both manual and automated test cases and report defects using tools including Jira, Panaya, and Excel. They will own the approval of releases as they approve application deliveries from build teams. Candidates must also create dashboards and reports to provide testing progress to Delivery Leads and Product Owners.  

Candidates will oversee the entire testing effort and lead junior testers. He will work with numerous engineering teams to create and extract test data and assign test execution to other testers.

Candidates will report to the Customer Experience Technical Leader and work closely with Product Owners, Solutions Delivery Leads, Solutions Architects, and partner companies as we deliver a fresh and modern customer experience portal to Johnson Controls North America customers. They will supervise junior QA engineers and coordinate their efforts across multiple workstreams.

Qualifications

• Bachelor’s degree or equivalent experience required, specializing in computer science, engineering, or related field
• Minimum 7+ years of quality assurance testing on web and mobile applications
• Experience with leading testing teams and mentoring and delegating tasks to junior engineers
• Experience with building automated test cases using tools including JMeter, Selenium, LambdaTest, and Load Runner
• Experience using Jira and Azure DevOps
• Experience with Panaya, a plus
• Experience with creating and reporting defects
• Experience with cloud platforms (with a strong preference for Microsoft Azure)
• Experience with AI development tools, e.g. GitHub Copilot
• Experience with Agile/Scrum practices and concepts
• Excellent communication and teamwork skills
• Experience and desire to work within a fast-paced, iterative development environment