Family Team Legal Secretary & Receptionist

Job Title: Family Team Legal Secretary & Receptionist

Location: Canterbury Office

Salary: £24,570.00 FTE (dependent on experience)

About the Role:

We are looking for a professional and organised individual to join our Canterbury office as a Family Team Legal Secretary & Receptionist. This dual role combines front-of-house responsibilities with essential legal secretarial support for our Family & Childcare Team. The position provides a unique opportunity to work in a dynamic law firm, supporting both client-facing and administrative duties in a fast-paced, professional environment.

Key Responsibilities:

Legal Secretary Duties (Approx. 50%):

• Provide high-quality secretarial support to the Family & Childcare Team.

• Type from digital dictation and other sources accurately and efficiently.

• Manage electronic filing and ensure proper document storage in line with firm procedures.

• Deal with telephone calls from clients, Counsel, experts, and other third parties in a professional manner.

• Maintain appointment diaries for Fee Earners and Senior Team Members.

• Assist with legal aid matters and applications via CCMS.

• Process fee notes, expert invoices, and other financial documentation related to cases.

• Ensure compliance with all office procedures and the firm’s Practice Manual.

• Greet and liaise with clients and visitors as appropriate, providing professional and courteous support.

• Action any other administrative or legal support tasks as required to ensure the smooth running of the team.

Reception Duties (Approx. 50%):

• Welcome clients and visitors to the office with professionalism and warmth.

• Maintain a tidy and organised reception area.

• Direct visitors and enquiries to the appropriate team member.

• Provide occasional support for the wider firm’s phone system during quieter reception periods, handling overflow calls and general enquiries.

• Collaborate with the wider admin team to ensure smooth coverage of reception and shared administrative tasks.

Person Specification:

• Previous experience as a legal secretary or administrative assistant is essential.

• Interest or experience in Family & Childcare Law preferred.

• Strong organisational skills and the ability to manage competing priorities.

• Excellent written and verbal communication skills.

• Professional, approachable, and client-focused manner.

• Fast and accurate typing skills, with excellent attention to detail.

• Ability to work under pressure and meet deadlines.

• Proactive, flexible, and team-oriented approach to work.

Working With Us:

• Hybrid working arrangements.

• Supportive supervision and mentorship.

• Ongoing training and career development opportunities.

• Competitive base salary with pension contribution and optional Benenden Health Care.

• Firm laptop and access to modern IT systems.

• Annual leave of 23 days plus bank holidays, with review and increase with service.

• Bi-annual staff events and additional perks.

We are a multi-office, multi-service Legal 500 and Chambers & Partners firm recognised for excellence in a variety of legal fields.

How to Apply:

Please send your CV and cover letter to our dedicated HR team at: recruitment@gtstewart.co.uk.