Senior Product Owner – Delinquency Management

Join our team as a Senior Product Owner!

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

We are looking for a "Technical Product Owner" with strong systems thinking who is not afraid of APIs, General Ledger (GL) entries, complex calculation logic, and regulatory requirements. Experience in Banking Collections/Recovery is mandatory. In this role, you will own the logic that ensures the bank recovers funds correctly, compliantly, and efficiently.

Your Key Responsibilities:

• Ensure a unified approach to Delinquency Management for all segments (Retail + Corporate) and products

• Own the logic for automated repayment orchestration and priority management

• Collaborate with Core Banking and Channel teams to ensure data consistency across the repayment lifecycle

What Makes You a Great Fit

Essential Domain Knowledge (Must-Haves):

• Debt Lifecycle: Deep understanding of the end-to-end flow: from Early Collection (Soft) to Late Collection (Hard), Restructuring/Forbearance, and Write-offs

• Payment Hierarchies (Waterfalls): Knowledge of how payments are allocated (Fees -> Interest -> Principal) and how this varies by regulation or contract type

• Accounting Basics: Understanding of how loan events affect the General Ledger (GL), including accruals, provisions (IFRS 9 stages), and bad debt recognition

Requirements:

• Lending & Collections Domain: Deep knowledge of loan repayment processes, delinquency management, and penalty/interest calculations. Experience with Retail and Corporate products

• Technical Savvy (API & Logic): Ability to read and discuss technical documentation. Understanding of synchronous/asynchronous calls and Event-driven architecture

• Core Banking Knowledge: Knowledge of Oracle Flexcube (or another major CBS) logic regarding Accounting, Limits, and Asset Classification is a huge plus

• Regulatory Logic: Understanding of strict regulatory requirements for funds debiting, account blocking, and repayment priority rules

• Technical Backlog Ownership: Ability to structure a technical backlog where dependencies matter more than UI. Understand that "API A must be ready before Service B" and prioritize accordingly. Skills in breaking down monolithic technical tasks into deliverable iterations (slices)

• Detailed Specification Writing: Experience in writing User Stories that look like technical specs: covering happy paths, edge cases, error handling, and data mapping. "Vague" is not in your vocabulary

• Team Interaction (Dev-Centric): Ability to speak the same language as backend developers and architects. Ability to discuss API contracts and logic flaws during refinement sessions effectively

• Agile Execution: Hands-on experience facilitating Agile ceremonies (Refinement, Planning, Review). Ability to ensure the dev team is unblocked and understands what to build and why.

• Stakeholder Collaboration: Ability to act as the daily bridge between Business and IT. Not just forward emails, but translate "Banker language" into "Developer language" and vice versa

• Fluent English is required in spoken and written communication due to working on the Pan-Baltic level 

Why You Will Love Working Here:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)

• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun

• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored

• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more

• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year

• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed

• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life

• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc

• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor

• Gross salary. 3,400 - 5,000 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is February 15th. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!