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Site Reliability Engineer, Compute Platform

TikTok.com

Office

San Jose, California, United States

Full Time

Team Introduction
Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team.

Responsibilities:
- Responsible for the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
- Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met. Respond promptly to any system outages or issues.
- Continuous Performance Optimization: Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.
- Incident Management: Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.
- Infrastructure Automation: Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
- Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
- Capacity and Demand Planning: Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
- Stay Updated: Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Site Reliability Engineer, Compute Platform

Office

San Jose, California, United States

Full Time

January 5, 2026