Talent Acquisition Specialist for Support and Leadership Hiring

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Position Overview:

We are seeking a highly motivated and detail-oriented Talent Acquisition Specialist to join our recruitment team, focusing on Support and Leadership Hiring. This role will be responsible for managing the end-to-end recruitment lifecycle, from understanding the hiring needs to onboarding selected candidates. The ideal candidate is not only skilled in sourcing and screening talent but also dedicated to creating a positive candidate experience and building strong partnerships with hiring managers

Key Responsibilities:

• Conduct a job briefing call with hiring managers to gain a clear understanding of role requirements, team dynamics, and success profiles

• Develop effective sourcing strategies to attract high-quality candidates for support and leadership roles

• Manage the screening and initial interview process, ensuring candidates are assessed against both technical and behavioral competencies

• Endorse shortlisted candidates to hiring managers and provide thoughtful recommendations to support successful hiring decisions

• Partner with hiring managers throughout the selection process, offering insights on talent market trends, candidate profiles, and hiring best practices

• Lead offer management and negotiation, balancing company compensation structures with candidate expectations to achieve win-win outcomes

• Guide candidates through the onboarding process, ensuring a smooth transition into the company

• Champion a positive candidate experience, ensuring clear, timely, and respectful communication at all stages of the recruitment process

• Maintain strong candidate pipelines and continuously improve sourcing and engagement strategies

Qualifications:

• Amenable to work on a fixed-term employment of 6 months

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field

• Proven experience in talent acquisition, with a focus on support and leadership hiring in a BPO setting (experience in hiring for workforce, quality, and training roles are preferred but not required)

• Strong organizational skills with the ability to manage multiple requisitions simultaneously

• Knowledgeable in using Workday as an ATS

• Knowledgeable in doing boolean/X-ray search and utilizing the LinkedIn Premium service (preferred but not required)

• Amenable to work on a hybrid work set-up (Mainly in Global One, Eastwood, QC) and on a dayshift schedule