Logistics coordinator
SBT Global.com
Office
Duluth, GA, United States
Full Time
Company Description
- pay rate: $26~$30 / hr
- Contract Period: 1 year
- Work Location: Duluth, GA, USA
- Work Hours: 8:30am ~ 5:30pm (on site)
- Must be able to speak Korean/English bilingual
Job Description
Key Responsibilities
- Documentation Management
- Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).
- Ensure compliance with company, customer, and regulatory documentation requirements.
- Maintain accurate filing systems (digital and physical) for all logistics-related records.
- Communication & Coordination
- Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.
- Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.
- Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
- Invoicing & Financial Support
- Generate, verify, and process logistics-related invoices in alignment with contractual agreements.
- Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.
- Assist in resolving discrepancies in billing, payments, and supporting claims processes.
Qualifications
- Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.
- 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication skills (verbal and written) for cross-team and customer interactions.
- Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
- Ability to manage multiple priorities in a fast-paced environment.
- Preferred bilingual Koreans
Key Competencies
- Detail-oriented and process-driven.
- Strong problem-solving and follow-up skills.
- Customer-focused with ability to build positive relationships.
- Adaptability to shifting priorities and time-sensitive tasks.
Additional Information
All your information will be kept confidential according to EEO guidelines.