Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
 

Benefits to eligible employees, include:

• Group Insurance Plan
• Annual Leave
• Labor Insurance
• National Health Insurance
• Employee Welfare Committee
• Employee Assistance Programme (EAP)

What this job involves

As a Facilities Coordinator, you will play a key role within the Facilities team. Reporting to Site Service Manager. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.

Site Operations 

• Organise and track activity status and details of multiple projects.
• Research and resolve vendor payment issues.
• Be FM POCs and assist with the functions/services of janitorial, mailroom, reception, transportation, event, space management, and occupancy planning
• Enhance site field manuals & SOPs for the FM functions above.
• Oversee  FM function/service executions, ensure smooth operations.
• Resolve problems associated with all building services including: janitorial, mailroom, reception, transportation, event, space management, copier services, parking, conference rooms, interior and exterior furnishings, fixtures and equipment.
• Pro-actively inspect interior and exterior spaces regularly as directed to ensure the facility is  in good repair and the site is safe.
• Supervise the housekeeping staff and ensure that the facility is a clean and hygienic place to work in.
• Check rooms and furniture to identify needs for repairs or renovations.
• Assist with the coordination, scheduling and performance of all maintenance activities of soft services
• Assist with operational reporting, budgeting, financial systems and purchasing.  
• Be Mentors for junior Facilities team members
• Be responsible to consolidate all customer issues and generate a monthly report
• Ad Hoc responsibilities assigned by the Site Service Manager
• Prepare logs, documents and reports as required for the site and take action as required.
• Be a team player and work with other members of the team to meet all team goals and deliver performance excellence
• Observe and report all incidents or suspicious activity to the Site Service Manager or Client Security as appropriate for the circumstances and/ or as required by the site.

​Vendor Management

• Hold vendors accountable for timely service at Client sites
• Work with sourcing to on-board new vendors and maintain existing vendor and contract information.  
• Liaise and manage respective vendor to support the functionality of office space

Customer Communications

• Start the day with greeting customer, using customer name
• To be attuned with customers, build and establish relationships with stakeholders across all levels.
• Foster a sense of community and create happiness at work for the team, the client and their guest.
• Display tact and diplomacy in working and communicating with others/users. 
• Share communications collaterals with the JLL team 

Interested?  An ideal candidate would need to have the following qualifications

• Diploma or above with relevant experience
• Computer literacy is a definite pre-requisite
• 3 to 4 years of relevant work experience in commercial offices or residential properties
• Proficiency with Microsoft Word or Google Docs, Excel or Google Sheets and PowerPoint or Google Slide
• Good command of verbal and written English and Chinese
• A meticulous individual to anticipate client needs
• Demonstrates strong verbal/written communication skills by understanding the audience and tailoring communications appropriately.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

 

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Taipei, Taiwan, China, Xinyi Dist. Taipei City

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.