HR Services Coordinator II

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Position Summary

HR Coordinator II for HR Operations is a generalist role responsible for delivering end-to-end transactional and operational HR support across the employee lifecycle. This position is responsible for executing a variety of HR Operation processes including Preboarding, Offboarding, HR-related letters, and processing of purchase requisitions (PR) and purchase orders (PO) and other HR Operations activities that will be transitioned in the future. The role works closely with internal HR teams, hiring managers, and external vendors to ensure smooth day-to-day operations and a seamless employee experience across the employee lifecycle.

Responsibilities

Employee Lifecycle Support

• Provide transactional support for current and future HR Operations activities in accordance with global and local HR policies and SOPs.
• Execute the HR Ops transactions accurately and within defined SLAs.
• Preboarding 
• Coordinate and ensure timely collection and verification of new hire documents.
• Initiate pre-onboarding communications and guide new hires through pre-employment requirements.
• Liaise with internal teams (Recruitment, IT, Facilities) to ensure readiness for Day 1.
• Maintain and ensure timely and accurate updates in the pre-onboarding tracker.
• HR Letter Processing
• Prepare employment-related letters including contract, promotion, salary change, and others upon request.
• Ensure accurate, compliance with internal policies and timely completion of all HR letter requests.
• Maintain proper documentation of letter templates 
• Offboarding
• Facilitate the offboarding process by issuing termination documents and coordinating exit formalities.
• Track equipment returns, clearance forms, and final payroll coordination.
• Update employee records and systems upon separation.
• PR/PO Processing
• Assist in preparing and submitting Purchase Requisitions (PR) and Purchase Orders (PO) for HR-related services.
• Track and monitor vendor invoices, payment requests, and coordinate with the Finance or Procurement team.
• Support vendor management tasks, including document collection and basic compliance checks.
• Preboarding 
• HR Letter Processing
• Offboarding
• PR/PO Processing
• Coordinate and ensure timely collection and verification of new hire documents.
• Initiate pre-onboarding communications and guide new hires through pre-employment requirements.
• Liaise with internal teams (Recruitment, IT, Facilities) to ensure readiness for Day 1.
• Maintain and ensure timely and accurate updates in the pre-onboarding tracker.
• Prepare employment-related letters including contract, promotion, salary change, and others upon request.
• Ensure accurate, compliance with internal policies and timely completion of all HR letter requests.
• Maintain proper documentation of letter templates 
• Facilitate the offboarding process by issuing termination documents and coordinating exit formalities.
• Track equipment returns, clearance forms, and final payroll coordination.
• Update employee records and systems upon separation.
• Assist in preparing and submitting Purchase Requisitions (PR) and Purchase Orders (PO) for HR-related services.
• Track and monitor vendor invoices, payment requests, and coordinate with the Finance or Procurement team.
• Support vendor management tasks, including document collection and basic compliance checks.
• Coordinate and ensure timely collection and verification of new hire documents.
• Initiate pre-onboarding communications and guide new hires through pre-employment requirements.
• Liaise with internal teams (Recruitment, IT, Facilities) to ensure readiness for Day 1.
• Maintain and ensure timely and accurate updates in the pre-onboarding tracker.
• Prepare employment-related letters including contract, promotion, salary change, and others upon request.
• Ensure accurate, compliance with internal policies and timely completion of all HR letter requests.
• Maintain proper documentation of letter templates 
• Facilitate the offboarding process by issuing termination documents and coordinating exit formalities.
• Track equipment returns, clearance forms, and final payroll coordination.
• Update employee records and systems upon separation.
• Assist in preparing and submitting Purchase Requisitions (PR) and Purchase Orders (PO) for HR-related services.
• Track and monitor vendor invoices, payment requests, and coordinate with the Finance or Procurement team.
• Support vendor management tasks, including document collection and basic compliance checks.

Case Management & Employee Support

• Handle HR service requests via ticketing or case management tools, ensuring prompt resolution and quality responses.
• Escalate complex or non-standard cases to senior team members as appropriate.
• Provide clear guidance to employees and stakeholders on HR processes and requirements.

Process Compliance & Continuous Improvement

• Adhere to HR policies, controls, and governance standards.
• Identify process gaps, recurring issues, or data quality risks and recommend improvements.
• Support documentation updates, knowledge articles, and SOP maintenance.

Reporting & Metrics Support

• Assist in generating operational reports and metrics (e.g., volume, SLA adherence, error rates).
• Support audits, internal reviews, and compliance checks as needed.

Process Compliance & Continuous Improvement

• Adhere to HR policies, controls, and governance standards.
• Identify process gaps, recurring issues, or data quality risks and recommend improvements.
• Support documentation updates, knowledge articles, and SOP maintenance.

Reporting & Metrics Support

• Assist in generating operational reports and metrics (e.g., volume, SLA adherence, error rates).
• Support audits, internal reviews, and compliance checks as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1-2 years of relevant HR work experience 
• Proficient in MS Office (Excel, Word, Outlook); experience with HRIS is a plus but not required.
• Strong organizational and multitasking skills.
• High attention to detail and accuracy in documentation.
• Highly organized and able to function and adapt in a high demand and changing environment.
• Able to maintain a high activity/productivity level.
• Effective communication and interpersonal skills.
• Can use own initiative and judgement to tackle issues.
• Ability to handle confidential information with discretion.

Physical & Environmental Demands

• No Special Physical Requirement
• Open for rotational shifts.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

 OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion.

Our Strategic Priorities

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

Our Behaviors

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example