Data Analyst (HR&Support)

EMCD is a leading technology company in the crypto industry, best known as the largest mining pool in Eastern Europe. We are expanding globally and building a comprehensive ecosystem of crypto services, including payment infrastructure, custody, mining solutions and enterprise-grade tools for businesses and institutions.

We are looking for an experienced HR & Support Data Analyst to help build analytics for our people and support functions from the ground up. This role is focused on creating a strong data foundation, uncovering growth opportunities, and enabling HR and Support teams to make better, data-driven decisions through reliable metrics, experimentation, and clear insights.

Key Responsibilities

• Participation in building the analytics function for HR and Support domains from scratch, including metrics, processes, and reporting standards.
• Continuous identification of growth opportunities and generation of hypotheses aimed at improving key HR and Support metrics.
• Analysis of operational and process changes, with clear evaluation of the impact of new initiatives on performance and efficiency.
• Support for teams in adopting a structured, data-driven approach to problem solving and decision-making.
• Contribution to the development and maintenance of the underlying data model for HR and Support analytics.
• Creation of dashboards and alerting systems to monitor key metrics and quickly identify deviations or anomalies.
• Development of analytical tools and establishment of core analytical processes, including experimentation, logging, and regular reporting.
• Active contribution to building a culture of experimentation and hypothesis validation within operational functions.

Requirements

• At least four years of experience working as a data analyst in a technology-driven environment.
• Strong SQL skills and confident work with complex datasets.
• Practical experience with Python, including usage beyond the standard analytical stack.
• Hands-on experience with at least one BI tool such as Tableau, Power BI, or Superset.
• Experience designing and analyzing experiments, including A/B testing.
• Solid understanding of statistics and data interpretation principles.
• A strong inclination toward systematization, organization, and bringing order to complex data landscapes.
• Familiarity with ETL principles is considered a plus.
• Experience working with GitLab and Airflow is an advantage.
• Background in large technology companies is an additional benefit.

What We Offer

• We operate as a remote-first company, and you can work from anywhere in the world without location constraints. 
• Working hours are fully flexible. 
• We provide extended time off: 28 paid vacation days per year, plus 12 additional bonus days. 
• Sick leave is fully paid and handled without unnecessary bureaucracy. 
• We support professional growth by covering the cost of relevant courses, certifications, and training programs. 
• You will have real impact and ownership of meaningful, high-value tasks, along with the opportunity to help shape core infrastructure in the fintech and crypto space.

Apply today and help us build the future of crypto!