Executive Assistant to Head of BCM Client Services

Base Salary Range - $125k - $155k

Location - Hybrid, onsite Tuesday - Thursday at the EXL midtown Park Ave office 

To learn more about what we offer, please visit us at: https://www.exlservice.com/us-careers-and-benefits

Manage, own and execute on a broad variety of administrative tasks for the Head of Banking Capital Markets (BCM), including, managing an active calendar of appointments; completing expense reports; and composing and preparing correspondence. Will support 2 or 3 more leaders in addition to the Head of BCM.

Communicates directly, and on behalf of the Head of BCM with internal stakeholders, external clients, board members, advisors, partners among others.

Draft, refine, and manage executive-level communication, including briefing notes, talking points, and presentations.

Research, prioritize, and follow up on incoming issues and concerns, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

Works closely and effectively with stakeholders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.

Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures

Assists with production of presentations including PowerPoint and Excel formats by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

Manage the leader’s complex inbox and calendar, ensuring optimal time allocation for strategic priorities, meetings, and engagements. Monitor and prioritize emails, correspondence, and action items for the leader.

Manage social media accounts on behalf of the Head of BCM and work proactively with team to identify trending topics and increase brand engagement.

Oversee travel planning, logistics, and expense management to optimize efficiency.

Maintain organized records of key discussions, action items, and follow-ups to ensure continuity in decision-making.

10+ years of experience supporting SVP, C-Level Executives, senior leaders.

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Expert level written and verbal communication skills

Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners

Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response

Demonstrated proactive approaches to problem-solving with strong decision-making capability

Highly resourceful team-player, with the ability to also be effective independently

Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, Oracle, ERP systems, and Concur.