Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

• Plan, coordinate and execute matters related to facilities management
• Oversee the performance of Cleaning Team, Security Team, Landscaping Team
• Supervise and liaise with external vendors in respect of regular communications and ad-hoc work, and respond to issues that arise
• Prepare and review contracts and tender documents including negotiations etc
• Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers
• Monitor the progress/quality of works performed by both contractors and in-house staff.
• Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements
• Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Excellent planning & organizational skills to prioritize work and meet tight timelines
• Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

Site Responsibilities:

Cleaning Operations Management

• Oversee comprehensive cleaning schedules and protocols
• Ensure all areas of the building are maintained to the highest standards of cleanliness
• Conduct regular inspections to maintain quality control
• Address any cleanliness issues promptly and efficiently

E&M (Electrical & Mechanical) Systems Management

• Oversee the maintenance and operation of all electrical and mechanical systems
• Develop and implement preventive maintenance programs
• Ensure compliance with relevant codes and regulations
• Manage energy efficiency initiatives and sustainability practices

Facilities Management Office

• Supervise the facilities management team
• Coordinate daily operations and address tenant requests
• Implement and maintain facilities management software systems
• Develop and enforce standard operating procedures
• Review “Permit to Work” to ensure all works in the premise has been evaluated

Security Management

• Oversee security personnel and systems, e.g. CCTV, access control system
• Develop and implement security protocols and emergency response plans
• Liaise with local law enforcement when necessary

Landscape Management

• Oversee Landscape Maintenance

• Ensure proper care of indoor and outdoor plants
• Manage seasonal decorations and special event setups
• Manage the day-to-day operations of the building's clubhouse
• Oversee amenities and ensure they are well-maintained and operational
• Coordinate events and activities in the clubhouse
• Ensure compliance with health and safety regulations, e.g. FEHD
• Ensure efficient sorting and distribution of mail and packages
• Implement secure handling procedures for sensitive materials
• Vendor and Contract Management
• Manage seasonal decorations and special event setups
• Manage the day-to-day operations of the building's clubhouse
• Oversee amenities and ensure they are well-maintained and operational
• Coordinate events and activities in the clubhouse
• Ensure compliance with health and safety regulations, e.g. FEHD
• Ensure efficient sorting and distribution of mail and packages
• Implement secure handling procedures for sensitive materials
• Vendor and Contract Management

Clubhouse Operations

Central Mailing Services

• Select, negotiate with, and manage contracts for service providers and contractors
• Ensure all contracted services meet quality standards and budget constraints

Financial Management

• Prepare and manage the annual operating budget for all facility services
• Monitor and control expenses, identifying cost-saving opportunities
• Process invoices and maintain accurate financial records

Tenant Relations

• Act as the primary point of contact for tenant concerns and requests
• Conduct regular property inspections and address issues promptly
• Coordinate move-ins, move-outs, and tenant improvements
• Serve as a liaison between the two landlords and tenants
• Prepare and present regular reports on building performance and operations
• Facilitate effective communication among all parties
• Conduct regular meeting to review the staff canteen performance
• Health and Safety Compliance
• Act as the primary point of contact for tenant concerns and requests
• Conduct regular property inspections and address issues promptly
• Coordinate move-ins, move-outs, and tenant improvements
• Serve as a liaison between the two landlords and tenants
• Prepare and present regular reports on building performance and operations
• Facilitate effective communication among all parties
• Conduct regular meeting to review the staff canteen performance
• Health and Safety Compliance

Stakeholder Communication

• Ensure compliance with all relevant health and safety regulations
• Conduct regular safety training sessions
• Stay updated on industry best practices and implement improvements as needed
• Oversee parking systems and procedures
• Optimize parking space utilization and traffic flow
• Manage parking fee structures and payment systems
• Oversee the installation and maintenance of parking equipment (e.g., barriers, EV charger)
• Handle customer inquiries, complaints, and feedback
• Manage parking allocation for tenants and visitors
• Desired experience and technical skills
• Stay updated on industry best practices and implement improvements as needed
• Oversee parking systems and procedures
• Optimize parking space utilization and traffic flow
• Manage parking fee structures and payment systems
• Oversee the installation and maintenance of parking equipment (e.g., barriers, EV charger)
• Handle customer inquiries, complaints, and feedback
• Manage parking allocation for tenants and visitors
• Desired experience and technical skills

Carpark Operations Management

• Property Management Partitioner (PMP) Tier 1 license holder from Property Management Services Authority (PMSA)
• University degree in facilities management / property management or related disciplines preferred
• A minimum of 6 years’ proven experience in facilities/pro management
• Able to respond appropriately to emergencies or urgent issues as they arise, managing and leading change to ensure minimum disruption to core activities and plan for future development in line with strategic business objectives
• Strong leadership, well-organized, multi-tasking and able to meet tight deadlines
• Excellent planning & organizational skills to prioritize work and meet tight timelines
• Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports
• Excellent communication and interpersonal skills with an ability to build rapport with team members and stakeholders

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jll Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.