Senior Scrum Master

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

About the Role
The Enterprise Scrum Master serves as an enterprise agile leader with accountability for delivery excellence, governance, and agile maturity across the technology portfolio. This role operates at the intersection of delivery execution and strategic enablement, ensuring teams are aligned to enterprise priorities, leadership has transparent and actionable insights, and agile practices are applied consistently and effectively across the organization.

Key Responsibilities

Enterprise Leadership & Governance

• Own and evolve enterprise agile delivery standards, metrics, and operating cadence
• Serve as a senior contributor to portfolio and delivery governance forums
• Influence prioritization, sequencing, and delivery commitments in partnership with PMO and Technology leadership
• Proactively identify systemic delivery risks and drive enterprise-level mitigation strategies

Agile Delivery & Coaching

• Lead complex, multi-team initiatives and scaled delivery events, including PI Planning
• Act as a capability leader for Scrum Masters and Product Owners, setting expectations and coaching for consistency and maturity
• Provide guidance on applying agile practices in a regulated environment

Delivery Analytics & Executive Insights

• Define and standardize executive-level delivery KPIs across teams
• Ensure delivery analytics support capacity planning, investment decisions, and risk management
• Translate delivery data into clear recommendations for senior leaders and executives

Qualifications (Senior Signal)

Required

• 8–10+ years of experience in agile delivery, including enterprise or portfolio-level leadership
• Demonstrated ownership of delivery governance and cross-team coordination
• Advanced expertise in Azure DevOps analytics used for executive decision-making
• Proven ability to influence senior leaders without direct authority

Preferred

• Advanced Scrum certification (A-CSM, CSP-SM, SAFe SPC, or equivalent)
• Experience establishing agile standards or maturity models
• Background in regulated industries (insurance, financial services, healthcare)

Why Join MSIG USA?
At MSIG USA, strength comes from experience — and vision. Backed by a 350-year global legacy, we are forging a path forward in specialty insurance with the same stability and discipline that define our foundation. We are focused on innovation that matters: data-driven, client-focused, and built for long-term impact.

You’ll join a company that values performance, integrity, and purposeful growth. Your role here is more than a job — it’s a commitment to delivering excellence alongside a high-performing,
collaborative team.

Competitive Compensation Package includes:
Competitive salary commensurate with experience along with a performance-based bonus

SALARY: The estimated salary range for this position is $175,000 to $200,000 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.

Additional Benefits:  

Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage

401(k) with a generous employer match and profit-sharing contribution

Wellness incentive program

Life and accidental death and dismemberment (AD&D) insurance

Flexible spending programs

Short-term and long-term disability plans


Additional Benefit Programs
Paid time off program

Paid charitable leave

Paid parental leave

Tuition reimbursement program

Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.