Technical Support Specialist (EDI)

Manage and maintain all EDI Messages (ANSI and X12)

Error management on EDIFACT (ANSI/X12)

Deduction and correction of errors using AXWAY B2Bi tool; IBM MQ, MQ Explorer.

View, download and export logs from IBM Mainframe

Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.

• Personal Attributes:

• Strong teamwork and collaboration skills.
• Basic or end to end knowledge in Shipping Life cycle.
• Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.

  Additional Notes:

• Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
• Willingness to work in perennial night shifts
• Ready to re-locate near office location in case staying away from office area
• Bachelor’s degree.
• A degree in computer science or a related topic would be an added advantage. Experience in  2nd level support for EDIFACT
• Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
• Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
• Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
• Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
• Good to have exposure in SSL certificates handling and implementation Good to have experience in using JIRA, Confluence

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.