Technical Project Manager - USDS
TikTok.com
Office
San Jose, California, United States
Full Time
About the Team
The Cyber Defense & Engineering Team is missioned to run and operate security infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in deploying and maintaining scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.
About the Role
As a direct report to the department leader, you will be responsible for overseeing the project and program management of the team. We are looking for a flexible, innovative, and results oriented Technical Program Manager (TPM) to drive projects forward. In this role, you will work with technical and non-technical cross-functional teams across various regions to interpret, communicate, and drive full lifecycle projects and programs. You will assist in tracking and building various initiatives, drive and remove blockers for product and infrastructure projects, identify and implement process improvements, and work with security and engineering teams to develop innovative solutions to complex technical problems. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.
The successful candidate will have demonstrated problem solving skills, strong business judgment, and experience working with multiple teams delivering large programs and services. Has proven track record of delivering results by executing both strategically and tactically, technical background, a passion for security and privacy of our users.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule. The specific requirements may vary from team to team.
Responsibilities:
- Manage key projects within the department
- Managing relationships with our Compliance Partners
- Building SLAs and metrics that matter between Partners, Global TikTok and USDS to provide detailed reporting to leadership
- Act as the primary Point of Contact between Global TikTok, USDS and our Partners
- Identifying and managing gaps in the work the Partner is providing
- Integrating processes between organizations adhering to scope and requirements established between both parties
- Foster effective communication and collaboration across engineering, security, and Partner teams.
- Create and manage project plans, timelines, and milestones related to the work delivered by our Partners.
- Monitor project progress, identify bottlenecks, and implement corrective actions to ensure on-time delivery.
- Drive continuous improvement initiatives to enhance the efficiency of the program
- Prepare and present regular reports to stakeholders, showcasing progress, and updates.
- Independently develop / hands-on (low-code/no-code) delivery of technical solutions to improve enterprise gaps
- Independently deliver enterprise initiatives to improve efficiency, business processes, etc.
- Strategic planning and prioritization with support from department leads
- Leading and mentoring members of the team
- Independently drive compliance audits and assessments
The Cyber Defense & Engineering Team is missioned to run and operate security infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in deploying and maintaining scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.
About the Role
As a direct report to the department leader, you will be responsible for overseeing the project and program management of the team. We are looking for a flexible, innovative, and results oriented Technical Program Manager (TPM) to drive projects forward. In this role, you will work with technical and non-technical cross-functional teams across various regions to interpret, communicate, and drive full lifecycle projects and programs. You will assist in tracking and building various initiatives, drive and remove blockers for product and infrastructure projects, identify and implement process improvements, and work with security and engineering teams to develop innovative solutions to complex technical problems. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.
The successful candidate will have demonstrated problem solving skills, strong business judgment, and experience working with multiple teams delivering large programs and services. Has proven track record of delivering results by executing both strategically and tactically, technical background, a passion for security and privacy of our users.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule. The specific requirements may vary from team to team.
Responsibilities:
- Manage key projects within the department
- Managing relationships with our Compliance Partners
- Building SLAs and metrics that matter between Partners, Global TikTok and USDS to provide detailed reporting to leadership
- Act as the primary Point of Contact between Global TikTok, USDS and our Partners
- Identifying and managing gaps in the work the Partner is providing
- Integrating processes between organizations adhering to scope and requirements established between both parties
- Foster effective communication and collaboration across engineering, security, and Partner teams.
- Create and manage project plans, timelines, and milestones related to the work delivered by our Partners.
- Monitor project progress, identify bottlenecks, and implement corrective actions to ensure on-time delivery.
- Drive continuous improvement initiatives to enhance the efficiency of the program
- Prepare and present regular reports to stakeholders, showcasing progress, and updates.
- Independently develop / hands-on (low-code/no-code) delivery of technical solutions to improve enterprise gaps
- Independently deliver enterprise initiatives to improve efficiency, business processes, etc.
- Strategic planning and prioritization with support from department leads
- Leading and mentoring members of the team
- Independently drive compliance audits and assessments