Finnish Customer Support Specialist

We are looking for a Finnish Customer Support Specialist to join our Customer Support Team in Mariehamn.

The Opportunity

Are you a service-minded team player with a passion for helping others? Do you have excellent verbal and written skills in Finnish and enjoy providing top-class customer service?

If so, you might be exactly who we’re looking for.

As a Customer Support Specialist, you will support our players across Paf’s markets through chat, email and calls. You’ll help them with questions, guide them through issues, and ensure they always receive a professional, friendly and helpful experience.

This is a role for someone who is eager to learn, open to new challenges and enjoys a fast-paced, international environment.

Your Profile

• Fluent in Finnish (spoken and written)

• Strong English Skills

• Previous experience in online customer support and/or the gaming industry is a nice to have
• Service-minded, patient and solution-oriented
• Positive, organized, reliable and, above all, willing to learn
• A company with steady, purposeful growth since 1966
• A workplace that values wellbeing, teamwork and autonomy
• Remote work options (according to policy)
• Generous benefits package, including health insurance
• A friendly and supportive team based in Mariehamn
• Shift work (morning, middle and evening shifts)
• Type of role: Permanent
• Positive, organized, reliable and, above all, willing to learn
• A company with steady, purposeful growth since 1966
• A workplace that values wellbeing, teamwork and autonomy
• Remote work options (according to policy)
• Generous benefits package, including health insurance
• A friendly and supportive team based in Mariehamn
• Shift work (morning, middle and evening shifts)
• Type of role: Permanent

What We Offer

• Regular Team-Building Events

Other Information

• Location: Mariehamn
• Application deadline: 31.12.2025
• We review applications continuously, and all applications are handled confidentially. 
• Location: Mariehamn
• Application deadline: 31.12.2025
• We review applications continuously, and all applications are handled confidentially. 

For further information, please contact the Team Leader of the Finnish Customer Support Team, Nina Koski (nina.koski@paf.com)