Senior Critical Maintenance Technician

Company Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Senior Critical Maintenance Technician (SCMT) is responsible for responding to and resolving all facilities building maintenance requests. Building maintenance tasks may include, but are not limited to: plumbing, carpentry, electrical, lighting, heating, air-conditioning (HVAC), and general clean-up or maintenance to support the building needs, as required. This position will also provide escorting for contractors providing services in the building and the data center, as requested.

Responsibilities

• Answer and respond to all mechanical, electrical, and plumbing-related calls from customers, contractors, and
• management. Address and correct issues promptly, and properly communicate any on-going or severe issues to the appropriate chain of command
• Assist the CFM/ACFM to lead the BMT team to deliver total availability (100% uptime) while minimizing risks
• Record all maintenance tasks via the appropriate system, resolve tickets in the system when work is complete
• Inspect interior and exterior building structures to determine functional systems and detect malfunctions and needed repair making notes and recommendations to management
• Perform minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools
• Perform minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.)
• Reconfigure, install, position, and remount modular offices and space (e.g. furniture, wall panels, work surfaces, storage bins, lighting, file cabinets, etc.) to accommodate user needs and maximize office space using various hand, power and specialty tools, dollies and hand trucks
• Evaluate, prepare, and paint structures and equipment (e.g. walls, refrigerators, evaporative coolers, floors, roofs, doors, restroom facilities, etc.) to preserve wood and metal parts from corrosion and maintain a safe, comfortable working environment using painting equipment and related tools (e.g. sprayers, rollers, brushes, thinners, etc.)
• Perform preventative maintenance work on building electrical, mechanical, and plumbing equipment supporting the building office space
• Assist with the development, revision, and execution preventive maintenance procedures, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Order parts, as needed, to support building maintenance needs, and maintain required documents and record of inventory
• Assume an ownership stake in the planning and coordination of all large-scale projects required to address building issues
• Maintain accurate building data including, rounds, PM work orders, change management, etc.
• Manage assigned workflow tasks in order to provide timely turnaround
• Participate in facility training programs by contributing to content/expertise on a regular basis
• Work closely with the CFM/ACFM and other key personnel on daily data center management
• Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure building and grounds upkeep
• Follow T5 data center corporate policies and procedures
• Adhere to all federal, state, and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

Qualifications

Education And Experience

• High school degree or GED, preferred
• Two years working experience in facility maintenance
• Basic understanding of electrical, plumbing and carpentry, required
• Electrical or mechanical licensure, preferred

Knowledge, Skills, Abilities, And Competencies

• Able to follow instructions, respond to management direction, and volunteer readily when asked, required
• Able to handle changing needs and priorities accurately and professionally, required
• Able to work proficiently and safely with hand tools and power tools, required
• Has strong customer service skills, able to work with all a range of personalities and individuals, required
• Has exceptional listening skills, required
• Displays empathy and understanding of customer needs, required
• Has a “can-do” customer service attitude, is conscientious, and takes personal pride in their work, required

Additional Information

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.