IT Business Analyst

Company Description

KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions - faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global organization with locations in the US, Vietnam, and Mexico.

KMS is trusted globally for the quality of our engineering and consulting services. We bring deep expertise in product development and quality assurance, AI-native engineering, and delivery excellence to every engagement. Our mission is to help customers build what’s next—accelerating innovation, crafting brilliant solutions, and creating real-world impact. At KMS, we believe sustainable growth is built on the success of our clients and employees and in making a lasting contribution to our communities within 3 main business sectors:

• Enterprise software development services: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions
• Healthcare technology solutions: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors
• Banking, Financial Services & Insurance (BFSI) technology solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality

Job Description

• Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements.
• Perform Impact Analysis: Identify and analyze scope change.
• Process Improvement: Identify opportunities for business process improvement and make
• recommendations. Present user requirements, functional specifications, technical specifications, and process flow diagrams to the development team.
• System Specifications: Develop system specifications and work closely with development teams to ensure alignment with business needs.
• Data Modeling: Create data models and process diagrams to represent business needs.
• Stakeholder Management: Facilitate requirements meetings and workshops with stakeholders.
• Solution Evaluation: Assist in evaluating potential solutions to meet business requirements through independent investigation. Adhere to product best practices to ensure consistent technical solution design.
• Collaboration: Facilitate discussions with business stakeholders, developers, and QA teams to ensure requirements are clearly understood, technical solutions are aligned, and testing plans are robust. Act as a key point of contact for complex system-related issues, providing detailed analysis and insights to refine design approaches.
• All other tasks as assigned.

Qualifications

• At least more than 1 year of experience in business analysis

Possess IT background

• Intermediate Business Analysis and Configuration Tools: Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio,
• PowerPoint). Undertake medium complexity configuration activities (RMT/Workbenches).
• Intermediate Data Analysis: Ability to conduct more detailed data analysis and create complex reports using data analysis tools or databases (e.g., SQL).
• Understanding of SDLC Methodologies: Deeper understanding of SDLC methodologies and the ability to apply them in various project contexts.
• Documentation Skills: Ability to create detailed business requirement documents and functional specifications.
• Business Process Modeling: More advanced understanding of business process modeling techniques.
• Business Analysis Techniques: Proficient in various business analysis techniques such as SWOT analysis, GAP analysis, and root cause analysis.

Additional Information

Perks You'Ll Enjoy

• Working in one of the Best Places to Work in Vietnam
• Building large-scale & global software products
• Working & growing with Passionate & Talented Team
• Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting
• Attractive Salary and Benefits
• Performance appraisals every year and performance bonus
• Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
• Flexible working time
• Various training on hot-trend technologies, best practices and soft skills
• Premium healthcare insurance for you and your loved ones
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
• Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
• Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!