Retail Sales Associate - Harrah's Essentials - Full Time (Harrah's LV)

Job Summary:

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. The Retail Associate receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable. 

MUST BE 21 YEARS OF AGE OR OLDER

Essential Functions / Duties 

Appearance:

• Ensure uniform standards are adhered to. 
• Always wear a uniform that is clean and neatly pressed. 
• Blouses and shirts should be buttoned to the top and name tag should be always worn. 

Customer Service:

• Maintain customer service levels in accordance with Family Style Service standards 
• Acknowledge and greet guests with a smile 
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest 
• Be courteous and create a warm, friendly atmosphere for the guest 
• Be knowledgeable of the hotel property and the amenities it has to offer 
• Assist guests in finding the product requested even if it means calling other stores

Sales Techniques:

• Promote the selling of merchandise and be able to up sell merchandise 
• Develop an exceptional understanding of the product assortment in all the retail stores to help facilitate the customer decision making process 
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers 

Register Operations:

• Be knowledgeable on register operations 
• Manage all payment transactions for customer purchases 
• Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.) 
• Comply with all cash management policies and procedures 
• Report cash register malfunctions to the Supervisor on Duty 
• Ensure money is not left unattended at any time

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. The Retail Associate receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable. 

Come join our team at the fun place to play- Harrah’s!  We’re looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants.  The excitement of Carnival Court coupled with the American spirit of Toby Keith’s I Love This Bar and Grill provides a familiar atmosphere for you to start your career.