Retail Sales Associate - Citywide (Las Vegas)

Job Summary:

Applicants will be considered across all Caesars Entertainment properties in Las Vegas.

The Retail Sales Associate delivers exceptional customer service while driving merchandise sales through effective selling techniques. This role includes operating the cash register, processing transactions accurately, and assisting customers throughout their shopping experience.

Responsibilities also include receiving and unpacking daily merchandise deliveries, organizing and maintaining inventory, and ensuring all selling areas are clean, well-stocked, and visually appealing in accordance with company standards.

Additional Details:

• Ensure uniform standards are adhered to. 
• Always wear a uniform that is clean and neatly pressed. 
• Blouses and shirts should be buttoned to the top and name tag should be always worn. 
• Maintain customer service levels in accordance with Family Style Service standards 
• Acknowledge and greet guests with a smile 
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest 
• Be courteous and create a warm, friendly atmosphere for the guest 
• Be knowledgeable of the hotel property and the amenities it has to offer 
• Assist guests in finding the product requested even if it means calling other stores
• Promote the selling of merchandise and be able to up sell merchandise 
• Develop an exceptional understanding of the product assortment in all the retail stores to help facilitate the customer decision making process 
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers 
• Be knowledgeable on register operations 
• Manage all payment transactions for customer purchases 
• Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.) 
• Comply with all cash management policies and procedures 
• Report cash register malfunctions to the Supervisor on Duty 
• Ensure money is not left unattended at any time

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

Successful candidates are enthusiastic, approachable, and dependable, with a positive attitude and strong communication skills.

MUST BE 21 YEARS OF AGE OR OLDER

Help us roll out the red carpet at Caesars Palace!  This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa.  If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.