Group Sales Manager

Job Type Full-time Description

In this role, you’ll lead all hotel and event group sales efforts across the Gravity Haus portfolio—including weddings, corporate retreats, full-property buyouts, third-party partnerships, and large-scale hotel and restaurant bookings. You bring strong sales instincts, a passion for creating memorable experiences, and an appreciation for the outdoors, sustainability, and personal growth—values at the core of Gravity Haus.

You’re a creative, relationship-driven sales professional who thrives in a fast-paced environment and takes pride in delivering exceptional client experiences. Highly organized and proactive, you’re eager to support a growing organization and play a key role in shaping its group sales strategy.

This role offers a high degree of flexibility, with the ability to work from anywhere, though being based in Colorado is preferred. Given the nature of the position, regular visits to our properties are expected to connect with teams, assess service quality and engagement, and support training and development efforts.

Key Responsibilities

Guest Room Sales

• Proactively prospect and convert group room blocks for corporate, leisure, social, and association markets.
• Conduct site tours, virtual tours, and presentations showcasing guest rooms, amenities, and property experiences.
• Manage room block reservations from contracting through post-stay reconciliation, ensuring accuracy and guest satisfaction.
• Collaborate closely with the front office and housekeeping leadership teams to ensure seamless group arrivals.

Food & Beverage Event Sales + Service

• Sell, plan, and service all F&B events including meetings, receptions, weddings, and member activations.
• Create detailed BEOs and work cross-departmentally with culinary and service teams to ensure flawless execution.
• Guide clients through menu selection, event flow, setup options, décor partnerships, and upsell opportunities.
• Monitor event profitability, ensuring F&B minimums and upsell targets are met or exceeded.
• Lead pre-con meetings and post-event wrap-ups to ensure high client satisfaction and continuous improvements.

Operations

• Partner with the GM and F&B Director to forecast F&B event revenue and refine event offerings.
• Ensure all event spaces are maintained to brand standards and prepared for client viewings.
• Oversee event day-of support, greeting clients, troubleshooting, and ensuring memorable experiences.
• Maintain pipeline, track and report key metrics including conversion rate, pace, projected revenue, and event profitability.
• Identify opportunities to package rooms + experiences + F&B for unique Gravity Haus group offerings.
• Participate in revenue management meetings and provide insight on group pace and demand.
• Own and update all sales opportunities in the Gravity Haus CRM.
• Uphold brand standards and ensure every group receives exemplary service.
• Jump into a variety of roles as needed to ensure successful execution of events and guest satisfaction.
• Manage and own billing for accuracy, timeliness and reconciliation
• Serve as a role model for exceptional hospitality, professionalism, and work ethic.

What We’re Looking For

• 5+ years of hotel group sales experience with a strong track record of driving revenue and cultivating repeat business.
• Tech-savvy and organized, with proficiency in Google Workspace, Microsoft Office, and Adobe tools.
• Experience with HubSpot (or similar CRM) and a genuine appreciation for clean, complete CRM data that supports accurate forecasting and strong client relationships.
• A passion for the outdoor, culinary, recreation, or wellness space, and the ability to translate those experiences into compelling group offerings for clients.
• Familiarity with resort destinations, seasonality trends, and mountain communities, and an understanding of how these elements influence group sales strategy and demand patterns.
• Bachelor’s degree or equivalent professional experience in sales, hospitality, business, or a related field.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

Keep Growing

Bring Others Along

Create Powerful Moments

• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.

Salary Description $60,000-$75,000 plus commission