Sales Manager – LCS and GSS

As our Mexico SYSS Lifecycle Services (LCS) and Guardian Software & Solution (GSS) Sales Manager you are expected to have or develop:

• Deep understanding of CSS Portfolio of Technologies, Services and Solutions.
• Deep understanding of the SYSS Installed Based, including hardware, subscription Software, Subscription Support and Subscription Services.
• Deep understanding of SYSS Installed Based Lifecycle Status.
• Deep understanding of LCS and Subscription Software/Svcs Market Size.

In This Role, Your Responsibilities Will Be:

• Set annual LCS & GSS orders growth targets and seek approval from upper management
• Continually meet with customers to present LCS/GSS portfolio of Services and Software, to position the value of our solutions and to generate new leads.
• Implement a follow-up cadence with Sales Force to understand funnel status and to ensure orders are closed in a timely manner.
• Work closely with other areas of the business (inside Sales, Operations, Finance, etc) to ensure orders are closed/received within the expected periods.
• Maximize On-Time Subscriptions Renewals and Minimize Churn.
• Protect/Maximize Lifecycle Services and Software Profit Margins. 
• Provide leadership, vision, and guidance to profitably grow the business and to ensure the specific objectives are met, all in a manner consistent with the company’s operating model. 
• Be fully accountable to achieve the monthly, quarterly, and annual commitments
• Leadership of Lifecycle services portfolio in a transversal way of the Control Systems and Software business
• Lead, maintain, and growth of Guardian Software and Solutions business, with clear KPIs of subscriptions renewals, gross and net retentions, and churn
• Advise and support the Sales team to generate the best value proposition for customers
• Responsible for SYSS Channels' effective amplification by managing professional deployment of Core LCS initiatives, training, and tooling
• Build and Maintain a Healthy Funnel Report and Meet Orders, Sales, and other financial objectives 
• Run a monthly forecasting cadence to provide visibility to leadership of sales pipeline status and plan to achieve target bookings, as well as upside and downside risks to achieving targets.
• Manage Diligence of Approvals (Delegation of Authority) and support the process with the Business Unit´s Leadership. 
• Build and maintain strong customer relationships.  Ensure customer satisfaction and retention.  Lead preparations and discussions with customers around value (operational, safety, quality, etc.) and return-on-investments (ROI). 
• Close collaboration with marketing, product, operations, renewal, and customer success teams
• Ensuring business is conducted in accordance with the Company Ethics policy, Quality Systems, and Trade Compliance procedures, and others at all times
• Analze sales data and market trends
• Prepare sales forecasts and reports.   Be ready to present (monthly or as required) Mexico CSS LCS/ GSS sales YTD performance and expected’s for the upcoming periods/year.
• Represent the company at industry events and conferences

Who You Are:

You are a dynamic and results-driven Sales Manager eager to lead and inspire a high-performing sales team with passion, purpose, and drive for excellence. Candidate will have a proven track record in aftermarket and software sales, exceptional leadership abilities, and a deep understanding of the industry. 

For this role, you will need:

• Bachelor’s degree in engineering (Automation, Mechatronics, Electrical or Electronic, Systems, Chemical), MBA is a plus.
• Proven experience in sales management, preferably in software. Minimum 5 years' (preferred 10 years) experience in managing quota carrying and delivering forecasts, selling in both a direct and an indirect or channel-driven model, and in complex sales campaigns involving multiple resources - sales executives, specialists, overlays, and field/inside sales teams, with knowledge in Financial Concepts (P&L’s Statements, Revenues, Gross Profit, Operating Profit, EBIT, Cash Flow, Return on Investments).
• Ability to quickly learn new technologies

Preferred qualifications that set you a part:

• Excellent organizational, presentation, and verbal and written communication skills. Advanced skills in strategic and value selling, including C-level relationships
• Strong leadership and team management skills. Demonstrated success in bringing people together and bridging gaps between different teams, organizational roles, etc., to solve problems 
• Proven history as a hands-on leader with strong relationship-building with clients and channel partners. Ability to interface with a diverse customer audience, including operations, management, IT, and developers 
• Business analyst mindset that can connect the dots between a customer’s pain, technical solution, and the proceeding business impact 
• Excellent communication and negotiation abilities
• Skillful with Oracle CRM and sales automation tools
• Demonstrated technical competency. Understanding of Subscription Software, Subscription Support, Customer Success Management, SaaS, and enterprise software solutions
• Ability to analyze market trends and sales metrics
• Results-oriented with a track record of meeting targets and focus on achieving business objectives through product or customer lifecycle optimization.
• Strong organizational and time management skills
• Willingness to travel as needed.  Up to 50% travel required
• Our Culture & Commitment to You
• Strong organizational and time management skills
• Willingness to travel as needed.  Up to 50% travel required
• Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.

Why Emerson

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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