KC IT Support Specialist - Kettering College

Job Details

Kettering College | Kettering | Full-Time | First Shift

Responsibilities & Requirements

IT Support Specialist position duties include, but are not limited to the following:

• Provides first level customer service to students and College personnel for technical computer support.
• Provides assistance to faculty and staff for CAMS, email, network access, and portal issues.
• Assists the department director with various projects and duties as assigned.
• Hires and supervises student workers.

Job Requirements

• Bachelor’s degree in related field or equivalent experience
• Working knowledge of network operation systems, protocols, and hardware, including Windows, Ethernet, and desktop management software.
• Experience with network administration and management utilities.
• Ability to analyze and troubleshoot network server/client related hardware and software problems.
• Excellent customer relations skills.

Preferred Qualifications

• A+ certification

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.