Sales Development Representative

About Us

aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners' course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.

Recognised as a Great Place to Work for three years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.

The Opportunity

As a Sales Development Representative at aXcelerate, you’ll be the first point of contact for prospective clients. You’ll help generate warm, qualified leads for our Sales Executives through email, phone, and LinkedIn outreach, while building your confidence in client conversations. You’ll follow up with prospects who have already shown interest, checking in on where they’re at and keeping the relationship moving. You’ll work closely with the Sales and Marketing teams, learning the ropes of SaaS sales and experimenting with new ways to connect with potential customers. This is an ideal entry-level role for someone eager to grow, learn, and make a meaningful contribution.

What You’Ll Do

• Identify and research prospective clients, reaching out via email, phone, and LinkedIn to create warm opportunities.
• Follow up with prospects who have previously engaged to understand where they’re at in their decision-making journey and encourage next steps.
• Qualify prospective clients through questioning
• Maintain accurate, up-to-date records of outreach activity and conversations in our CRM
• Support Marketing-led campaigns by following outreach sequences, sharing feedback, and matching timing to the broader marketing calendar.
• Test different messaging, channels, and tactics, using data and team insights to improve your approach.
• Deliver friendly and value-aligned first interactions that reflect our HEART values and support a positive experience
• Work closely with Sales Executives to hand over warm leads, and stay connected with Product, Customer Success, and Marketing to remain informed on updates and positioning
• Participate in team learning sessions, stay aware of industry trends and system updates, and support additional tasks as needed.

About You

• Previous experience in sales, lead generation, or customer-facing roles
• Strong written and verbal communication skills.
• Ability to build rapport quickly and communicate clearly.
• Systems savvy, even better if you have experience using CRM tools (HubSpot, Salesforce etc)
• Organised, reliable and able to manage tasks efficiently.
• Enjoy working both independently and as part of a team.
• Curious mindset with a willingness to learn and improve.
• Comfortable experimenting with new approaches and tools.

What We Offer

• A central location, close to public transport, cafes and shops, with free on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• Opportunities for flexible and hybrid working.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget.
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Discounted gym membership and Pilates Class offers to support your health and wellbeing.
• Opportunities for career development with well defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How To Apply

Please submit an up-to-date resume which outlines your suitability for the role.

We're looking for individuals who resonate with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, whilst also bringing a unique perspective to their work. We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com

aXcelerate acknowledges the Traditional Owners of the land where we work, live and learn and we pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We are committed to fostering learning and development in the communities that we serve.