Scrum Master

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.

Job Description

The Project Manager - Network Infrastructure is responsible for planning, executing, and finalizing projects related to network infrastructure. This role involves coordinating with various stakeholders, managing resources, and ensuring that projects are completed on time, within scope, and within budget.
Essential Functions:
Project Planning and Execution:
Define project scope, goals, and deliverables.
Develop detailed project plans, including timelines, milestones, and resource allocation.
Coordinate with internal teams and external vendors to ensure project success.
Network Infrastructure Management:
Oversee the design, implementation, and maintenance of network infrastructure.
Manage upgrades and migrations of network systems.
Stakeholder Communication:
Serve as the primary point of contact for project stakeholders.
Provide regular updates on project status, risks, and issues.
Facilitate meetings and presentations to communicate project progress.
Risk Management:
Identify potential risks and develop mitigation strategies.
Monitor and manage project risks throughout the project lifecycle.
Ensure compliance with industry standards and regulations.
Resource Management:
Allocate resources effectively to meet project objectives.
Track project expenses and ensure financial accountability.
Documentation and Reporting:
Maintain comprehensive project documentation.
Generate reports on project performance and outcomes.
Provide recommendations for future projects based on lessons learned.
Education
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field or equivalent
Certifications, Accreditations, Licenses
Project Management certification (or equivalent) required.
Experience
5+ years of experience in project management, with a focus on network infrastructure.
Strong understanding of network technologies, including TCP/IP, DNS, DHCP, and VoIP.
Experience with network / cloud computing solutions (e.g., CCNA, AWS, Azure) is a plus.
Project management certification (e.g., SAFe, PMP, PRINCE2) is preferred.
Excellent leadership, communication, and interpersonal skills.
Special Knowledge, Skills, and Abilities
Proficiency in project management tools and software (e.g., MS Project, JIRA).
Ability to manage multiple projects simultaneously.
Strong problem-solving and decision-making abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Strong documentation and reporting skills. Special Knowledge, Skills, and Abilities
Ability to communicate correctly and clearly with all internal and external customers.
Work successfully in a team environment as well as independently
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary