Change Analyst
Medibank.com
Office
VIC, AU
Full Time
You’re only human.
And that’s exactly why we want you on our team.
At Medibank, we believe our greatest potential lies in the people who work with us. We’re driven by a simple purpose: to create the best health and wellbeing for all Australians. Our Data & Technology team plays a vital role in making that happen.
We're seeking a Change Analyst to join our team on a six‑month daily rate contract. This role will provide structured support to change management activities across technology and business platforms. The successful candidate will be detail‑oriented, proactive, and comfortable working within a matrixed environment while collaborating with multiple stakeholders.
Key Responsibilities
- Maintain change activity registers, including campaigns, communications, and onboarding milestones
- Draft and refine targeted communications and collateral to support change initiatives
-
Facilitate Impact Assessments By:
- Collating input from business analysts and subject matter experts
- Drafting assessment content and managing version control
- Coordinate sessions, workshops, and related logistics
- Maintain SharePoint and Confluence repositories for change artefacts
- Support measurement and reporting of change adoption
- Collaborate with change managers and functional leads
- Partner with business analysts, subject matter experts, and project teams
- Provide reliable support in communications and facilitation activities
- Collating input from business analysts and subject matter experts
- Drafting assessment content and managing version control
- Coordinate sessions, workshops, and related logistics
- Maintain SharePoint and Confluence repositories for change artefacts
- Support measurement and reporting of change adoption
- Collaborate with change managers and functional leads
- Partner with business analysts, subject matter experts, and project teams
- Provide reliable support in communications and facilitation activities
- Essential: SharePoint, Confluence
- Drafting assessment content and managing version control
- Coordinate sessions, workshops, and related logistics
- Maintain SharePoint and Confluence repositories for change artefacts
- Support measurement and reporting of change adoption
- Collaborate with change managers and functional leads
- Partner with business analysts, subject matter experts, and project teams
- Provide reliable support in communications and facilitation activities
- Essential: SharePoint, Confluence
Essential: SharePoint, Confluence
Stakeholder Engagement
Tools & Environment
- Working Knowledge: Jira (Agile delivery practices)
- Reporting: Assist with adoption reporting; not responsible for driving reporting frameworks
- 2–3 years’ experience in change analysis
- Strong organisational and communication skills
- Experience in impact assessments and adoption reporting
- Comfortable working in detail and supporting change delivery rather than leading it
- Background in insurance, financial services, or consulting (Big 4 preferred)
- Prosci certification advantageous but not required
- Working Knowledge: Jira (Agile delivery practices)
- Reporting: Assist with adoption reporting; not responsible for driving reporting frameworks
- 2–3 years’ experience in change analysis
- Strong organisational and communication skills
- Experience in impact assessments and adoption reporting
- Comfortable working in detail and supporting change delivery rather than leading it
- Background in insurance, financial services, or consulting (Big 4 preferred)
- Prosci certification advantageous but not required
Candidate Profile
Imagine Working With Us
We know that happy, healthy people make great teams. That’s why we’re reinventing work—offering flexibility, connection, and wellbeing as part of your everyday experience.
Learn more about our benefits: Medibank Careers – Rewards & Benefits
Inclusion And Accessibility
We’re committed to building an inclusive workplace that reflects the diversity of our community. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community.
- Need adjustments or alternative formats during the recruitment process? Contact us at: contractorengagement@medibank.com.au
- Learn more about our commitments: Medibank Careers – Diversity & Inclusion