Senior Analyst-Webinar Operations

Work Your Magic with us! 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role

• Calendar and scheduling: Maintain the master webinar calendar; schedule planning meetings, rehearsals, and live sessions; send invites and reminders.
• Intake and documentation: Collect requirements via standardized forms (objectives, speakers, assets, approvals); document agendas, notes, action items, and follow-ups.
• Template-based build: Create registration pages and emails using approved templates within the webinar platform; apply brand and accessibility checks; generate and maintain UTM tracking links.
• Content and asset readiness: Gather slides, bios, headshot and checklist; ensure files are final and approvals documented; run device/browser checks and escalate defects.
• Promotion: Route promotional materials (email, social, web listings) for review/approval; coordinate with marketing for publish dates; monitor basic deliverability indicators and flag issues.
• Live-day support: Assist moderators and SMEs with any platform related issues, starting/stopping recordings, and escalating technical issues to platform support/IT; monitor accessibility features and brand consistency.
• Post-event tasks: Publish on-demand experiences; schedule follow-up emails via templates; export attendance/engagement reports; validate data and update trackers/dashboards; archive assets; update playbooks/checklists with lessons learned.
• Data hygiene and systems: Perform basic data validation and support CRM/MA syncs under guidance (e.g., Salesforce/SFMC/ON24); follow consent and privacy procedures; handle only approved data fields.
• Administrative support: Maintain user access lists, assist with license tracking, POs/invoices, and vendor coordination as needed; keep SOPs, templates, and runbooks current.

Who You Are

• Bachelor’s degree (BA or BS) in Marketing, Communications, Business, or a related discipline.
• 3+ years of experience in digital marketing roles, specifically webinar management and operations (events, marketing, or communications preferred).
• Familiarity with webinar platforms (ON24) and basic CRM/marketing automation workflows (SFMC).
• Proficiency with Microsoft 365 (Outlook, Excel/Sheets, PowerPoint, SharePoint/OneDrive); basic analytics using platform dashboards.
• Clear written and verbal communication; service-oriented and proactive; strong attention to detail and checklist discipline.
• Working knowledge of HTML/CSS for landing pages/emails is a plus
• Ability to work independently and take ownership of projects from start to finish.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging those impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!