Human Resources Manager

Company Description

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

We are seeking a dynamic and experienced Human Resources Manager to join our team in Ocoee, United States. As a key member of our organization, you will be responsible for overseeing the daily operations of the Human Resources Department, fostering a positive workplace culture, and ensuring compliance with employment laws and regulations.

• Develop and implement HR strategies aligned with organizational goals
• Provide guidance and support to leadership and employees on HR policies and procedures
• Manage employee relations, including conflict resolution and performance management
• Oversee recruitment, onboarding, and retention initiatives
• Ensure compliance with federal, state, and local employment laws and regulations
• Coordinate and administer employee benefits, compensation, and leave programs
• Lead HR team members, providing mentorship and professional development opportunities
• Conduct workplace investigations and recommend appropriate actions
• Develop and deliver training programs on various HR topics
• Manage the performance evaluation process and support leaders in its implementation
• Analyze HR metrics and prepare reports for senior management
• Collaborate with department leaders on organizational changes and workforce planning
• Stay current on HR trends, best practices, and emerging technologies in talent management

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5-7 years of progressive experience in Human Resources, including at least 2 years in a leadership role
• Comprehensive knowledge of employment law and HR best practices
• Strong leadership skills with the ability to mentor and develop team members
• Excellent interpersonal and communication skills, with the ability to build trust at all levels
• Proven experience in employee relations and conflict resolution
• Proficiency in HRIS applications and Microsoft Office suite
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Highly organized with excellent attention to detail and the ability to manage multiple priorities
• Experience with performance management and talent development initiatives
• Knowledge of HR metrics and data analysis techniques
• Familiarity with HR technology and HRIS systems
• Professional HR certification (e.g., SHRM-CP or PHR) preferred
• Ability to handle sensitive information with the utmost discretion and professionalism
• Adaptability and flexibility in a fast-paced, changing environment

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.