Quality Engineer III - QMS Training

The Quality Assurance team partners across Omnicell to consistently fulfill the needs of our customers by providing end-to-end quality support for our products and services through the execution of our QMS processes.

The Quality Engineer III at Omnicell is responsible for ensuring our QMS Training is effectively created and delivered to all stakeholders.  This role involves creating QMS training content, managing QMS training plans and training records, and establishing a training program that delivers the right training to the right people at the right time. The ideal candidate will be versatile, analytical, and detail-oriented, with strong communication and creative skills.

The Quality Engineer III plays a pivotal role in driving continual improvement, while supporting the overall quality strategy, working closely with senior leadership and cross-functional teams to ensure compliance, optimize processes, and improve product quality. This position requires expert-level understanding of quality processes, strong leadership, and the ability to influence key decisions affecting the company's products and processes.

Responsibilities:

Qms Training:

• Oversee the administration of the learning management system to support QMS training 
• Creation of QMS training content and delivery of training content throughout Omnicell.
• Ensure training outcomes are effective and provide KPI’s demonstrating effectiveness
• Manage and implement a new learning management system and successfully migrate data from current system.

Compliance And Continuous Improvement:

• Champion continuous improvement initiatives, identifying opportunities to enhance and optimize internal training processes.
• Lead external audits and regulatory inspections, ensuring full compliance with ISO, FDA, and other relevant regulatory bodies.
• Develop and implement advanced quality metrics, presenting findings to senior leadership and driving actions to meet key performance indicators (KPIs).

Basic Qualifications:

• Minimum 4 years professional experience
• Bachelor’s degree in Engineering or Science or Quality Management discipline
• Expert-level knowledge of QMS processes and regulatory standards (ISO 13485, FDA, etc.)
• Demonstrated ability to lead large-scale projects, including product and process improvement projects
• Strong leadership and decision-making skills, with the ability to influence cross-functional teams and senior leadership
• Expertise in training tools 
• Exceptional communication skills and the ability to participate in audits and inspections

Preferred Qualifications:

• Experience in process development  
• Experience working in a regulated environment (i.e. ISO 9001, ISO 13485 or FDA regulated)
• Experience working with QMS Training (Learning Management Systems)
• Experience with large data migration from one LMS to another

Work Conditions:

• Office environment - hybrid
• May travel up to 10%
• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do. 

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do:  We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.