Lead Product Manager - AI agents

Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York City, and raised $31 million in Series B financing in 2024. Our mission is to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care.

Traditional Revenue Cycle Management processes often struggle with inefficiencies, costing providers up to 15% or more of their potential revenue. Adonis addresses these challenges by leveraging advanced automation, data science, and AI to create the infrastructure that RCM teams need to detect vulnerabilities, optimize workflows, and deploy precise solutions that drive reliable and scalable financial outcomes. Whether identifying issues before they escalate, recommending tailored resolutions, or automating the deployment of those resolutions, Adonis creates a seamless, future-proofed approach to RCM.

We are looking for a Senior Product Manager to lead Agents, the product area at the core of Adonis automation engine. Agents execute revenue cycle workflows across payer and provider systems using RPA, Voice, and API integrations. This role defines what workflows Agents perform, how they are implemented technically, and how they scale across customers and payer ecosystems.

You will work at the center of our platform, translating complex RCM processes into standardized, reusable automation that drives measurable value for customers. The ideal candidate brings deep RCM domain expertise, strong technical fluency, and a data driven approach to product development.

What You Will Do

Workflow Definition And Standardization

• Define end to end workflows that Agents perform by partnering with RCM experts, customers, and engineers to capture requirements and map business logic.
• Translate customer SOPs and payer processes into reusable and configurable workflow templates that flex across EHRs and payer systems.
• Collaborate with engineering to design orchestration patterns, data flows, and integration layers that enable Agents to operate reliably and efficiently.
• Establish frameworks for workflow standardization across customers to ensure repeatability, flexibility, and alignment with payer processes.

Product Strategy And Platform Ownership

• Own the vision, roadmap, and execution for the Agents product area.
• Define the APIs, configuration models, and platform experience that enable workflows to be deployed, monitored, and managed at scale.
• Drive payer coverage expansion across RPA, Voice, and API modalities while ensuring the right payer mix and redundancy.

Cross Functional Collaboration

• Partner with RCM experts to deeply understand revenue cycle processes and convert them into automation logic.
• Work closely with Forward Deployment Engineers to streamline workflow configuration and integration across customer systems.
• Collaborate with Customer Success and Sales to understand customer needs, prioritize workflow coverage, and align capabilities with business outcomes.
• Serve as a connector between customers, payers, and internal teams to ensure Agents solve high impact and scalable problems.

Data Driven Product Leadership

• Define and monitor KPIs for workflow success, coverage, and customer ROI.
• Partner with Analytics to evaluate workflow performance, identify coverage gaps, and prioritize roadmap investments using data.
• Apply quantitative insights to improve workflow reliability, efficiency, and automation rates.

What You Bring

Must Haves

• 7+ years of product management experience in healthcare technology, RCM platforms, or payer and provider integrations.
• Deep RCM domain expertise including denials, eligibility, prior authorizations, and claims processing from hands on operational experience.
• Demonstrated ability to translate complex operational requirements into scalable workflow automation.
• Strong technical fluency and comfort working with API documentation, data requirements, system integrations, and trade offs across RPA, Voice, and API modalities.
• A data driven mindset with experience defining KPIs, analyzing performance, and making evidence based product decisions.
• Excellent communication skills across technical and non technical audiences including engineers, executives, and customers.

Nice To Haves

• Experience scaling automation coverage across multiple payer portals and modalities.
• Background in RCM operations, workflow design, or healthcare integrations.
• Familiarity with SQL, analytics tools, and API documentation platforms such as Postman or Swagger.
• Experience with EDI transactions including 837, 835, 270 and 271, and 278.

The base salary range for this position is $190,000 - $210,000 yr. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages.

Perks At Adonis

• Competitive Equity Packages 
• Employer paid medical insurance 
• Employer paid dental insurance 
• Employer paid vision insurance 
• Employer funded HSA 
• Parental Leave 
• Commuter Benefits 
• Office Lunches Everyday 
• Office Snacks 
• Generous PTO
• Located in 3 World Trade Center with easy access to all trains and the path, and amazing views of the city 

At Adonis, we’re super excited to have moved into a new office space. We are a hybrid company where our team members spend time in office, to enjoy the exciting perks that we have.

Adonis is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Adonis, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.