Customer Support Specialist

Company Description

TalentBridge Solutions is a dynamic and forward-thinking firm dedicated to helping brands grow, connect, and thrive in today’s fast-paced market. Based on a commitment to innovation, strategic thinking, and exceptional client service, we deliver impactful marketing and promotional solutions that elevate brand visibility and strengthen customer engagement. We are expanding our team in Nashville and seeking a motivated professional to support our growing portfolio of projects and events.

Job Description

We are seeking a dedicated Customer Support Specialist to join our team in Nashville, TN. In this role, you will serve as a key point of contact for clients, providing timely, accurate, and solution-oriented assistance. The ideal candidate is someone who communicates clearly, pays strong attention to detail, and approaches every interaction with professionalism and empathy.

Responsibilities

• Provide outstanding customer support through phone, email, and other communication channels.
• Assist clients with inquiries, troubleshooting, and service-related needs.
• Maintain accurate records of interactions and follow-up actions.
• Collaborate with internal teams to resolve issues efficiently.
• Identify opportunities to improve processes and enhance customer satisfaction.
• Uphold company values by delivering service that reflects reliability and professionalism.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks while ensuring high-quality service.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Strong organizational and time-management abilities.
• Familiarity with customer service tools or support environments is a plus (not required).
• Competitive annual salary: $54,000 – $57,000.
• Uphold company values by delivering service that reflects reliability and professionalism.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks while ensuring high-quality service.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Strong organizational and time-management abilities.
• Familiarity with customer service tools or support environments is a plus (not required).
• Competitive annual salary: $54,000 – $57,000.

Qualifications

Additional Information

Benefits

• Professional growth and internal advancement opportunities.
• Supportive and collaborative work environment.
• Comprehensive training and skill-development resources.
• Full-time position with stable long-term career potential.