Engineering Manager II, Payments

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

At Grab Financial Group (GrabFin), we're building the future of payments in Southeast Asia. As Engineering Manager, you will lead an engineering team to work with other partners in the organisation, e.g., Product Managers, Business Lead, Operations, to solve the settlement problems at our core payment systems and to achieve the best settlement solutions to our merchants. You will require Payments domain knowledge, solid technical skills, strategic guidance, and technical leadership.

Get to Know the Role

You will lead an engineering team consisting of software engineers and QAs, responsible for designing, building, and operating our Settlement Platform for Payments. Our solutions are mission-critical, operating 24/7 in some of the most dynamic and diverse markets in the world. Reliability, security, compliance, and speed are not optional – they are the baseline.

You will report to a Senior Engineering Manager at Payments and work onsite at Grab India office at Bengaluru.

The Critical Tasks You Will Perform

• Lead the execution of product and engineering strategy. Ensure understanding of our goals and changing priorities. Guide cycle planning and team OKRs to deliver measurable outcomes.
• Embrace "platformization" – creating reusable, scalable capabilities that serve multiple markets and meet future goals.
• Manage operational excellence and platform efficiency. Participating in On-Call rotations is mandatory.
• Improve engineering standards and culture, promoting ownership, skilfulness, collaboration, and continuous improvement.
• Manage programmes to improve the team's software development lifecycle, with a focus on enhancing productivity, reducing technical debt, and optimising processes.
• Work with cross-functional teams, including product managers, designers, operations, and partners, to build the best products. Define clear goals, deliverables, and success metrics for projects.
• Provide technical guidance, participating in design and code reviews. Apply hands-on coding expertise, with a focus on scalable, secure, testable, and maintainable systems.
• Recruit, mentor, and retain engineering talent. Provide clear growth pathways for team members and cultivate a culture of learning and progress.
• Adapt and excel in an international work environment, demonstrating experience with execution capabilities.

Qualifications

What Essential Skills You Will Need

• Solid foundation in computer science, with expertise in algorithms, data structures, and software engineering principles. A bachelor's degree in computer science or a related field.
• Experience with building and scaling engineering teams (3+ years managing teams of 5+ engineers), with hands-on technical skills in backend (Golang), or web development. Familiarity with engineering best practices for system scalability, availability, testability, maintainability, and security.
• 8 to 14 years of professional experience in software engineering, with hands-on coding skills and an understanding of scalable architectures (microservices, Golang) and cloud platforms (e.g., AWS).
• Experience translating business models or product spec into technical architectures that promote growth, monetization, and compliance without compromising scalability or reliability
• Operational and compliance excellence – Ability to implement best practices in observability, Service level agreements, security, data governance, and regulatory reporting.
• Solid domain expertise in Payments - understanding of gateway, acquirer, fund flows, e.g., reconciliation, and settlements
• Hands-on experience with modern payment technology stacks – including backend architectures, payment integrations, tokenization, encryption, real-time transaction processing, and offline transaction processing.
• Experience managing diverse teams, resolving conflicts, inspiring others, and building a collaborative team environment.
• Ability to clearly explain ideas and lead team members across different cultures and regions.
• Experience working with global teams and collaborating on cross-regional projects.

Additional Information

Life At Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.

With GrabFlex, create a benefits package that suits your needs and aspirations.

Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.