Content Creator I

Essential Job Functions

• Industry experience within international supply chain and transportation
• Develop, design and implement a curriculum for employees, catered to the mode of transport required for their job function, including best practices, work instructions and processes improvement
• Maintain and facilitate training curriculum, demos, documentation and certification for all existing employees in the field
• Develop a training schedule and evaluation for New Hire Onboarding and Continuous Development, including defined milestones and expectations for certification
• Analyze metrics designed to monitor performance and effectiveness of training content and workshops in accordance with company standards, including global trade compliance, policies and procedures
• Collaborate with Business Application Owners and the Operations Leadership to determine training gaps, highlighting opportunities by region/station, mode of transport, carrier or client
• Work closely with Operations, Product, Technology and Global Trade Compliance teams to manage the process, workflow, data quality and roadmap
• Other duties as assigned

Other Skills & Abilities

• Excellent communication skills; Ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams.
• Ability to deal with ambiguity—given an open-ended task, can achieve great work with minimal supervision.
• Self-motivated and goal oriented with strong organization skills and an excellent attention to detail.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Good research skills to find reliable and relevant content, including introducing new technologies in teaching.
• Technical competence; have comfortability in using modern technology to develop training content
• Experience in working with end users to elicit and document requirements.
• Empathy for end users - craft intuitive workflows that improve user experience.
• Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations.
• Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
• Advanced knowledge of MS Office, Visio and backlog management tools.
• Expert knowledge of project management principles and practices.
• Experience working in an Agile/Scrum environment.

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.
• Travel required, up to 25%

Education & Experience

• Bachelor degree
• 2+ years of experience as a Product Manager or relevant work experience
• 2+ years of software training experience; prior SaaS experience a strong bonus
• Management learning experience in designing, planning and implementing learning programs
• Experience with organizational learning and development program delivery
• Experience working in a global multi-cultural environment.
• Experience in the Logistics industry preferred.
• Familiarity with eLearning development tools such as Camtasia, Adobe Captivate, or similar is a plus.
• Proficient with MS Office or related office suite software

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We Offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• This position requires the final candidate to successfully pass an E-Verify Check.
• More Information: http://www.dhs.gov/e-verify 
• Company benefits are contingent upon meeting eligibility requirements and plan conditions.